Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(4,455 Reviews)
Rating breakdown 4,455 reviews
5 Stars
3,747
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
78
88%of customers recommend this product.
(
577 out of
657)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
3
Great phone
on August 22, 2025
Posted by: Phones
[This review was collected as part of a promotion.] Good phone decent pice and decent charge time. Good size.
Could take better pictures.
Could take better pictures.
Value
3
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for your review! We're glad to see that you find the Galaxy Z Fold7 to be a good phone with a comfortable size and charging time. We noted your concerns about the camera. The Z Fold7 features a wide array of settings and tools designed to help you capture stunning high-resolution selfies and videos. You can easily take a selfie from the Cover screen, adjust your shooting preferences, and utilize Galaxy AI editing tools to enhance your photos. To explore these features further, we’ll be attaching a link that dives deeper into what the Z Fold7 has to offer. If you have any more questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10006879/ (camera features)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10006879/ (camera features)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Finally ready for prime time
on August 22, 2025
Posted by: Tribble
[This review was collected as part of a promotion.] After 6 tepid attempts, y'all finally got it down to appropriate dimensions, weight and flat close.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect thickness.
on August 22, 2025
Posted by: Tylerman
[This review was collected as part of a promotion.] I have bought the fold 4 5 and 7 and the 7 by far is better. The other folds were good but they always felt a bit bulky. Its a lot better with the fold 7 when folded into a normal phone the thickness is about the size of a regular phone. The galaxy Ai is great. It understands better what you want it to do. You can be vague with your requests and it still understands
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
LIGHT-WEIGHT FEEL IS AWESOME!
on August 24, 2025
Posted by: TechInEffect
[This review was collected as part of a promotion.] It's decent. The camera is great! The light weight feel is a winner. The need to no longer open the phone fully in order to view and access media other programs is a game changer. The investment to upgrade to the Fold 7 is a worthwhile decision. The only negative issue is the tendency of experiencing occasional rapid battery drain.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Such an improvement over the Z Fold6!
on August 24, 2025
Posted by: marytbythesea
[This review was collected as part of a promotion.] This phone is such an improvement over the Z Fold6! I took side by side pics to show that it is thinner and lighter despite the larger screen size.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Upgrade From the 6
on August 24, 2025
Posted by: Jarred
[This review was collected as part of a promotion.] The new Z Fold7 is absolutely a game changer. The new larger front screen makes the entire front screen experience a million times better and much easier to type on. I work in the Tech service industry so being able to take a photo of a fault and show it to the customer on the new larger internal screen makes the entire interaction more seamless and professional. The Galaxy AI feature live translation allows me the ability to contact customers that do not fluently speak english giving me a much larger customer base to help out and overall a better customer experience. I could not recommend this phone enough. It’s finally thin enough where it’s got a small foot print in my pocket. My only flaw with the device is that now that it is so thin both sides of the internal screen touch each other when the device is closed so if there is any dust or lint in between the the sides while it’s closed the tolerance is so thin that the dust will make a very minor dent in the permanent screen protector on the larger screen which is not the end of the world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fold
on August 24, 2025
Posted by: EagleEye
[This review was collected as part of a promotion.] The new fold z7 is the best foldable out there. It is slim and lightweight. Easy to hold and use. The features are remarkable and the battery life is improved. I will definitely keep this phone for a long time. I use it for everything. I am surely impressed and satisfied with this phone. The mint color is beautiful none the less.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent device, feels good in hand
on August 24, 2025
Posted by: Hammer
[This review was collected as part of a promotion.] Galaxy Ai is good sometimes and worst equal amount of times
Value
4
Written by a customer while visiting Samsung US