Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8 out of 5
4.8
(4,453 Reviews)
Open Ratings Snapshot
Rating breakdown 4,453 reviews
5 Stars
3,745
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
78
88%of customers recommend this product. 
(
575 out of 655
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Perfection
on September 9, 2025
Posted by: Brayan
Verified Purchase:Yes
Went from Z fold 6 to the Z fold 7 and what a difference. They've done it. Perfected the fold series.
Response from Samsung USBy R&R TeamSeptember 12, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Brayan! It’s great to see you feel we’ve perfected the fold series. The design of the Galaxy Z Fold7 shows some impressive improvements from the Z Fold6 and we're glad to see that you noticed. Compared to the Galaxy Z Fold6, the Fold7 is noticeably thinner, measuring just 8.9 mm when folded, compared to 12.1 mm for the Fold6. This makes it more comfortable to hold and carry. Additionally, the Fold7 is lighter, weighing 24 grams less, which enhances its portability. We appreciate your feedback; it helps us continue our innovation journey. If you have any concerns or need assistance with anything, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I can't get enough
on September 24, 2025
Posted by: Dadthedude5334
[This review was collected as part of a promotion.] The simplicity and sleek design is unlike any device I have owned. This phone alone locked me in for ANOTHER 15 years as an android user.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Still needs some work
on September 29, 2025
Posted by: SamIAm814
[This review was collected as part of a promotion.] Love that it finally has the better camera, however the battery life is terrible. Just basic functions kill the battery fast. Compared to my S 25 ultra it has half the battery life. The Galaxy AI on both are amazing.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the design of the new Fold. Very slim.
on October 7, 2025
Posted by: OldheadSamsunguser
[This review was collected as part of a promotion.] Display and cameras are great. The AI is very helpful. I still have not used all the great features on this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love how light the phone is
on October 23, 2025
Posted by: BMDZ3598
[This review was collected as part of a promotion.] Use the phone for work taking notes , for my self to watch TV shows movies, use it for my son as well , amazing that can open phone to have a bigger display for gps , how light the phone is compared to others and also how efficient it is when using any software ,from playing games and it running super smooth love it all .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on October 25, 2025
Posted by: Easyice
[This review was collected as part of a promotion.] I love this phone and how much thinner it is when not folded and the screen size is perfect.
Value
4 out of 5
4
Response from Samsung USBy R&RNovember 21, 2025
Hola Easyice,
Thank you for sharing what you love most about the Galaxy Z Fold7. The sleek design and large display truly make this generation feel modern and easy, whether folded or fully open. Hearing that the size feels perfect to you means a lot. The Z Fold7 experience is designed to combine comfort with productivity, and your review captures that balance well. We appreciate you being part of the Galaxy ecosystem.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My fold 7
on November 8, 2025
Posted by: Mavric
[This review was collected as part of a promotion.] I luv this fold even better than the 6,AI has been very helpful to me & my daily life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Simple Phone
on November 19, 2025
Posted by: Chelcast
[This review was collected as part of a promotion.] Nothing to unique or different from any other phone I have owned. So that is why I rate it with three stars.
Value
3 out of 5
3
Response from Samsung USBy R&RNovember 20, 2025
Hello Chelcast,
Thank you for sharing your experience with the Galaxy Z Fold7. The Fold series offers a unique mix of a full-size phone and a tablet-like display, and it’s helpful to hear how the device compares to your previous devices. Features like Galaxy AI, the improved camera system, and the refined hinge work together to enhance everyday tasks in subtle but meaningful ways. Thanks for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
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