Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(4,451 Reviews)
Rating breakdown 4,451 reviews
5 Stars
3,744
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
77
88%of customers recommend this product.
(
574 out of
653)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Posted by: Patrick R
from Covina, California
Expertise:Intermediate
Verified Purchase:Yes
As a sheet metal worker this phone is awesome. Seeing blue prints in a bigger screen with out the bulky is elite.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: mKro
Expertise:Expert
Verified Purchase:Yes
I am coming from a Samsung S22 Ultra 5G. I was hesitant because I really didn't want to give up my (Bluetooth) S-Pen capability since Samsung ruined the functionality and took away its fully capabilities. All the models after the S22 really doesn't offer anything "new" except for maybe a few specs slightly better. Considering that they promoted the Z Fold7 heavily this year, along with many enthusiasts providing positive reviews, it peaked my interest.
Long story short, I purchased the 1TB/16gb Fold 7 and I couldn't be happier. Still upset about the loss of the S-pen but the speed and ease of use make up for it.
Please keep in mind a few things regarding the tablet mode of this phone. There are a lot of bugs. A good portion of apps don't work with this form factor. Sometimes the inner screen freezes and apps stop working, forcing you to press the power button to lock it and reopen it. Sometimes that doesnt even help and you need to do some troubleshooting to get it to display/unfreeze. Sure, maybe I am just a one-off situation. This didnt just happen, by the way, this has been happening since day one. I hope there is some sort of bug fix or update in the future.
Other than that this phone is phenomenal. You will absolutely "wow" people who see you use it and you will find yourself enjoying doom-scrolling or even multitasking with it more than you anticipate. I 100% recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Paul
Verified Purchase:Yes
It was my father's bday gift and he loves it ;) he watches YouTube a lot and he enjoys it
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: EmkM
from CT
Expertise:Expert
Verified Purchase:Yes
S - Pen removed and now is hard to take notes on s
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: CareS
from Brownsville, TX
Expertise:Intermediate
Verified Purchase:Yes
For the last generations I have been getting folds, and I love them. Sadly, I know I am a minority on this though, but I went ahead and return it due to lacking a lot of the features I love of the Fold lineup. The inner display camera, the s-pen support, and the narrow aspect ratio on the front screen display; making the inner display more of a wide screen display rather than a square display.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, December 22, 2025
Hi there CareS,
Thank you for sharing your experience with the Galaxy Z Fold7. The Fold series continues to evolve, combining innovation with a sleek design. It features our most advanced, re-engineered design, making it the thinnest and lightest Fold yet. With large screens on both the inside and outside, it delivers a seamless, immersive experience, what we call the Ultra experience, unfolded. The Galaxy Z Fold7 now supports generative edits via the 200MP camera. It delivers up to 24 hours of battery life and increased storage capacity to meet your needs. Additionally, Galaxy AI enhances your phone with personalized briefings, smart organization, and strong security. We encourage you to explore our wide range of mobile devices, and we're confident you'll find one that meets your needs. We appreciate your feedback and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Fold series continues to evolve, combining innovation with a sleek design. It features our most advanced, re-engineered design, making it the thinnest and lightest Fold yet. With large screens on both the inside and outside, it delivers a seamless, immersive experience, what we call the Ultra experience, unfolded. The Galaxy Z Fold7 now supports generative edits via the 200MP camera. It delivers up to 24 hours of battery life and increased storage capacity to meet your needs. Additionally, Galaxy AI enhances your phone with personalized briefings, smart organization, and strong security. We encourage you to explore our wide range of mobile devices, and we're confident you'll find one that meets your needs. We appreciate your feedback and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Whitney
from Huntsville Alabama
Expertise:Expert
Verified Purchase:Yes
Got my new fold 7 and love it. Way thinner and much lighter love this shade blue it's like a mix of my to favorite colors purple and blue.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 23, 2025
Hi Whitney,
Thank you for sharing your experience with the Galaxy Z Fold7. Its lighter design and improved color options give the Fold7 a modern and personalized feel. We value your feedback and appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Its lighter design and improved color options give the Fold7 a modern and personalized feel. We value your feedback and appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Brent Sabin
from Rochester ny
Expertise:Expert
Verified Purchase:Yes
I purchased the fold 5 2 years ago and loved it. I worked on a golf course for those 2 year with 60+ sand bunkers leaving my pockets full of sand daily and I never had an issue with any scratches on either of the screen.
And the fold 7 is way better. From the size of the front screen to the camera and how thin it is, this phone is hands down the best phone on the market
And the fold 7 is way better. From the size of the front screen to the camera and how thin it is, this phone is hands down the best phone on the market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anurag B
Expertise:Expert
Verified Purchase:Yes
- It doesn't feel heavy despite being a foldable.
- Doesn't get hot when you run games.
- Both screens have good brightness color accuracy and fast refresh rate.
- I like the back end cameras but I miss the better optical zoom compared to the ultra.
- The speakers are nice and are loud enough for me.
- The wireless charging coil on the back should have been a little lower, some charging pads have trouble because of the camera bump. It works well if you buy a mag safe compatible cover and charger combo.
- The wobbling because of the camera bump is an issue but it can be managed by a good cover. I have the Nillkin Iceblade CamProp.
- The RAM, CPU and GPU are fast enough to run the graphically demanding games I like to play like Genshin Impact.
- I find the battery life sufficient for my workflows, but I wish they could support faster charging speeds.
- Doesn't get hot when you run games.
- Both screens have good brightness color accuracy and fast refresh rate.
- I like the back end cameras but I miss the better optical zoom compared to the ultra.
- The speakers are nice and are loud enough for me.
- The wireless charging coil on the back should have been a little lower, some charging pads have trouble because of the camera bump. It works well if you buy a mag safe compatible cover and charger combo.
- The wobbling because of the camera bump is an issue but it can be managed by a good cover. I have the Nillkin Iceblade CamProp.
- The RAM, CPU and GPU are fast enough to run the graphically demanding games I like to play like Genshin Impact.
- I find the battery life sufficient for my workflows, but I wish they could support faster charging speeds.
Great phone overall, I love it !!!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US