Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,534 Reviews)
Rating breakdown 6,534 reviews
5 Stars
5,415
4 Stars
807
3 Stars
171
2 Stars
45
1 Star
96
87%of customers recommend this product.
(
648 out of
743)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Excellent device
on June 10, 2026
Posted by: NoWay67
[This review was collected as part of a promotion.] The fold 7 is a wonderfully elegant phone. Its usability when folded is excellent, being the size of a normal slap phone.
When unfolded, media consumption is awesome. The extra screen real-estate makes watching movies or playing games not only easier, but more enjoyable.
I dont use galaxy AI for much, but one fantastic feature of it I use all the time, is to search the internet for anything from a picture. It is a life saver constantly.
Having started with the fold 5, I couldn't go back to a regular phone.
When unfolded, media consumption is awesome. The extra screen real-estate makes watching movies or playing games not only easier, but more enjoyable.
I dont use galaxy AI for much, but one fantastic feature of it I use all the time, is to search the internet for anything from a picture. It is a life saver constantly.
Having started with the fold 5, I couldn't go back to a regular phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on June 10, 2026
Posted by: Stephie
[This review was collected as part of a promotion.] I absolutely love my Samsung z fold 7. It has the very best features. What I love most about it being able to open it up and price compared because I can pull up 2 screens on the open face. It's truly amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I ever had
on June 10, 2026
Posted by: Pizza5
[This review was collected as part of a promotion.] This is the best phone I ever had, it's great for every day use and with the screen open I'm able to open a few apps at a time to do my payroll and work schedules without straining my eyes.
The Galaxy AI is a pleasure to use and easy, me and my family have so much fun using it
The Galaxy AI is a pleasure to use and easy, me and my family have so much fun using it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"An incredible experience when opening the phone"
on June 10, 2026
Posted by: Henrique52
[This review was collected as part of a promotion.] I work in the construction industry, and my Samsung Fold helps me take my work to the next level. It allows me to showcase photos of my projects with greater clarity; when I unfold the screen, the images appear larger, giving the client a better view. Plus, it features "Galaxy AI," which lets me handle quick consultations, generate PDF contracts, and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best for typing
on June 10, 2026
Posted by: LuxuryV
[This review was collected as part of a promotion.] I think Galaxy AI is misinterpreting what I want to text for common language as opposed to recognizing my text patterns and editing my text messages or Google searches for words that actually match what I want to say. Instead I'm left with word vomit that had nothing to do with what I actually wanted to type or look up.
The phone is big and fast and sleek and "mostly" smart. But the transition from the front screens tiny keyboard to the unfolded screens wide and separated keyboard is very off-putting. I probably won't be getting another fols in the future.
Im also not seeing any great leaps in the camera quality from my S23 ultra. Overall, I don't regret my purchase...but I would've been just as happy without the purchase as well.
The phone is big and fast and sleek and "mostly" smart. But the transition from the front screens tiny keyboard to the unfolded screens wide and separated keyboard is very off-putting. I probably won't be getting another fols in the future.
Im also not seeing any great leaps in the camera quality from my S23 ultra. Overall, I don't regret my purchase...but I would've been just as happy without the purchase as well.
Value
3
Response from Samsung USBy R&R, June 11, 2026
Hi LuxuryV,
We appreciate you taking the time to share your thoughts on your Galaxy Z Fold7. The Galaxy Z Fold7 offers a distinctive blend of productivity and innovation, with features such as Galaxy AI and a larger form factor. We appreciate you sharing your experiences with text recognition and typing accuracy, as effective communication is vital to daily use. We are constantly updating and integrating new features into our AI system, which is evolving. Your feedback provides valuable insights into real-world usage. Thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you taking the time to share your thoughts on your Galaxy Z Fold7. The Galaxy Z Fold7 offers a distinctive blend of productivity and innovation, with features such as Galaxy AI and a larger form factor. We appreciate you sharing your experiences with text recognition and typing accuracy, as effective communication is vital to daily use. We are constantly updating and integrating new features into our AI system, which is evolving. Your feedback provides valuable insights into real-world usage. Thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Convenient in every way.
on June 10, 2026
Posted by: KibbleNBits1
[This review was collected as part of a promotion.] I'm just finishing a 2 week annual training with the army, we've been in the field for a few days doing artillery fire missions and moving equipment. One thing I didn't have to worry about was my battery running out, and at the end of the day I flipped open my big screen and watched movies to relax, playing music and listening to books all day didn't kill my battery once, and even in the dust and sand the inner screen was never scratched or dirty. best phone I've had in the field by far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All My Daily Driver
on June 10, 2026
Posted by: AsBi27
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Z Fold7 extensively every day, and it has completely changed the way I use a smartphone. As someone who spends a lot of time working on resumes, writing projects, researching topics, applying for jobs, managing emails, browsing social media, watching videos, and staying connected with friends and family, the Fold7 has become an essential tool in my daily life.
The large foldable display is the feature I use the most. Being able to open the phone into a tablet-sized screen makes multitasking incredibly easy. I can have multiple apps open simultaneously, such as email, a web browser, and notes, without feeling cramped. Whether I'm reviewing documents, working on professional writing, or researching new topics, the extra screen space makes everything more productive and enjoyable.
One of my favorite features is Samsung's Galaxy AI. The AI tools enhance many of the apps I use every day. Features like writing assistance help improve emails and professional documents, while AI-powered summaries save time when reading lengthy articles. The translation, note-taking, and productivity tools feel like having a personal assistant built directly into the phone.
The camera system has also been impressive. Photos come out sharp and vibrant, and the AI image enhancements help improve pictures without requiring complicated editing. Whether taking photos during travel, capturing everyday moments, or sharing content online, the results consistently look great.
The large foldable display is the feature I use the most. Being able to open the phone into a tablet-sized screen makes multitasking incredibly easy. I can have multiple apps open simultaneously, such as email, a web browser, and notes, without feeling cramped. Whether I'm reviewing documents, working on professional writing, or researching new topics, the extra screen space makes everything more productive and enjoyable.
One of my favorite features is Samsung's Galaxy AI. The AI tools enhance many of the apps I use every day. Features like writing assistance help improve emails and professional documents, while AI-powered summaries save time when reading lengthy articles. The translation, note-taking, and productivity tools feel like having a personal assistant built directly into the phone.
The camera system has also been impressive. Photos come out sharp and vibrant, and the AI image enhancements help improve pictures without requiring complicated editing. Whether taking photos during travel, capturing everyday moments, or sharing content online, the results consistently look great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun product
on June 10, 2026
Posted by: Murderdoll
[This review was collected as part of a promotion.] I really like this phone. No crease in the screen. Super fast and tons of customs to help me day to day. I do use some of the many AI features daily.
Value
5
Written by a customer while visiting Samsung US