Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,324 Reviews)
Rating breakdown 6,324 reviews
5 Stars
5,249
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
4
Love / Hate Relationship
on May 25, 2026
Posted by: LoveHate
[This review was collected as part of a promotion.] This phone pulls my emotions in every direction. One second the shear power of the device has my dopamine flooding the receptors. Only to abruptly set off my cortisol levels immediately after due to some silly glitch. This phone is beautiful in so many ways. But the Snapchat camera looks like it never left 2012. They gotta dial the phone in a bit better. As well as when I update my phone it resets my home screen. Deletes any folders I've created, etc. Which is extremely frustrating.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features and quality
on May 25, 2026
Posted by: ZFold7V
[This review was collected as part of a promotion.] This phone is a nice upgrade over previous ZFold models. I look forward to future iterations. I literally use this more than my laptop for typical situations that do not require a much larger screen. I often find the unfolded screen is even plenty for youtube videos. The outside screen is often big enough for other uses like emails and texting, and even viewing apps like Instagram. Great quality so far as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on May 25, 2026
Posted by: Gchapa1
[This review was collected as part of a promotion.] Love the phone and its folding capabilities and features, especially the AI tools. The only two things I would change are adding S Pen support and improving the camera. The 200MP camera is great, but I miss the Ultra zoom and overall camera strength from the S series. I upgraded from the S23 Ultra, and while the Fold’s camera is impressive for a folding phone, it still felt like a slight downgrade compared to the S23 Ultra. Aside from those two things, everything else feels like a major upgrade. Overall, I really love the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fold flex 7
on May 25, 2026
Posted by: Djrubio50
[This review was collected as part of a promotion.] I like it when you.can ooe up.to a.full screen. You can see what you.are doing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on May 25, 2026
Posted by: Alfred
[This review was collected as part of a promotion.] Samsung’s Galaxy AI ecosystem, powered by its advanced 3nm neural processing engine, sets a new standard for mobile intelligence. Seamlessly integrated into One UI, this software-hardware symbiosis shifts smartphone utility from passive tools to proactive assistants.
The standout feature is the contextual "Now Nudge" and "Now Brief" engine. By analyzing on-screen data in real time, the device intelligently anticipates your next move—generating calendar invites during chat sessions or surfacing contextual widgets right when you need them. Communications are equally fluid; the real-time "Interpreter" translates speech instantly through Galaxy Buds, even offering split-screen text translation for natural, face-to-face foreign language conversations.
For creators, the integrated ProVisual Engine utilizes massive AI datasets to completely revamp mobile photography. It handles low-light noise reduction natively, increases shutter speeds by 30%, and offers flawless "Generative Edit" capabilities. Moving or erasing objects feels effortless as the engine fills background gaps seamlessly.
By running complex AI tasks locally on an optimized NPU, Samsung guarantees faster response times and robust data privacy. It isn’t just a checklist of gimmicks; it is a highly cohesive, incredibly responsive engine that fundamentally changes how you interact with your phone.
Verdict: 9.5/10 — Seamless, secure, and genuinely smart.
The standout feature is the contextual "Now Nudge" and "Now Brief" engine. By analyzing on-screen data in real time, the device intelligently anticipates your next move—generating calendar invites during chat sessions or surfacing contextual widgets right when you need them. Communications are equally fluid; the real-time "Interpreter" translates speech instantly through Galaxy Buds, even offering split-screen text translation for natural, face-to-face foreign language conversations.
For creators, the integrated ProVisual Engine utilizes massive AI datasets to completely revamp mobile photography. It handles low-light noise reduction natively, increases shutter speeds by 30%, and offers flawless "Generative Edit" capabilities. Moving or erasing objects feels effortless as the engine fills background gaps seamlessly.
By running complex AI tasks locally on an optimized NPU, Samsung guarantees faster response times and robust data privacy. It isn’t just a checklist of gimmicks; it is a highly cohesive, incredibly responsive engine that fundamentally changes how you interact with your phone.
Verdict: 9.5/10 — Seamless, secure, and genuinely smart.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's everything!!! And more!!
on May 25, 2026
Posted by: Mamawolf72
[This review was collected as part of a promotion.] I don't have the new Zfold 7 yet , but I have the 5. It is seriously the best phone I've ever owned. No need for tablet and frankly a tablet if you have this series! You can purchase equipment to convert to desktop and more. I'm never going back to another kinda phone again!!!! ❤️❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big screen and fun
on May 25, 2026
Posted by: Jagzengtech
[This review was collected as part of a promotion.] This is usable real estate that helps to enjoy the entertainment in big screen and used for work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable phone!
on May 25, 2026
Posted by: shrimp
[This review was collected as part of a promotion.] Using the ZFold 7 has been my favorite android experience ever. It is a huge improvement over my previous ZFold 3. With the ZFold 7 I don't have to compromise on phone thickness to have the tablet like experience the ZFold 7 provides. When it is folded it is about the size of a standard phone and both screens are a lot larger.
I use the ZFold 7 like any other phone when it is folded. Typing is a lot better because the outer screen is wider and closer to a normal phone aspect ratio. If I need to prop up my phone I can open the phone partially so it is like a tent.
When I want to really focus and watch something I fold it open completely so I get a bigger screen. The large screen is also great for playing games. I multitask a lot so I don't have to switch apps constantly. It is especially helpful when comparing something or when I need some instructions to complete a task. Taking notes with a stylus is great. Both cameras are really good too, I am never disappointed in the quality of the pictures. GalaxyAI has been great for editing pictures or just messing around with the filters.
I use the ZFold 7 like any other phone when it is folded. Typing is a lot better because the outer screen is wider and closer to a normal phone aspect ratio. If I need to prop up my phone I can open the phone partially so it is like a tent.
When I want to really focus and watch something I fold it open completely so I get a bigger screen. The large screen is also great for playing games. I multitask a lot so I don't have to switch apps constantly. It is especially helpful when comparing something or when I need some instructions to complete a task. Taking notes with a stylus is great. Both cameras are really good too, I am never disappointed in the quality of the pictures. GalaxyAI has been great for editing pictures or just messing around with the filters.
Value
5
Written by a customer while visiting Samsung US