Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,324 Reviews)
Rating breakdown 6,324 reviews
5 Stars
5,249
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
3
Hinge Issues
on May 25, 2026
Posted by: Beautynbeastmode
[This review was collected as part of a promotion.] The hinge is not sturdy enough to use frequently when opening and closing. After a short time of having the phone there is a crinkle sound along the hinge. I suspected that it may have been the screen protector but after removing the issue was still present. For the cost of the phone I shouldn't have anxiety when I open it up. I like the larger screen but I wish that I would've stayed with the Galaxy. Fingers crossed that I don't have to repair or replace this one as I need it for every day use.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on May 25, 2026
Posted by: Kikito3031
[This review was collected as part of a promotion.] I have been very satisfied with this product. The performance has been reliable, fast, and smooth during everyday use. The display quality is excellent, the battery life performs well, and the overall design feels premium and durable. Setup was simple, and the features are very user friendly.
The device handles multitasking efficiently and has been dependable for both work and personal use. I also appreciate the integration with Galaxy AI features, which help improve productivity and convenience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on May 25, 2026
Posted by: Kikito3031
[This review was collected as part of a promotion.] I have been very satisfied with this product. The performance has been reliable, fast, and smooth during everyday use. The display quality is excellent, the battery life performs well, and the overall design feels premium and durable. Setup was simple, and the features are very user friendly.
The device handles multitasking efficiently and has been dependable for both work and personal use. I also appreciate the integration with Galaxy AI features, which help improve productivity and convenience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it forever
on May 25, 2026
Posted by: Samsungloyalservant
[This review was collected as part of a promotion.] It is a pleasure to assist you today. We understand you have a preference for a particular mobile device. We appreciate your input regarding its performance. We acknowledge your positive experience with this technology. Thank you for sharing your thoughts with us.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone and Galaxy AI
on May 25, 2026
Posted by: ShepherdStu
[This review was collected as part of a promotion.] I Love my galaxy folder 7 , along with the galaxy Ai which helps me with almost ever task .
From playing games to steaming videos the no lag and no buffering make for a more enjoyable experience.
The screen quality is great . Plus taking pictures come out great as well and with galaxy Ai I can erase or touch up every photo I take .
Ive been getting the zfold since the zfold 3 and love the upgrades to the device .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile
on May 25, 2026
Posted by: Beautyandbeastmode
[This review was collected as part of a promotion.] This model is versatile and efficient! Speedy wifi connection. I love love the 360 option for the screen! Makes it easy to switch from laptop to tablet!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone Since my Note!
on May 25, 2026
Posted by: BigBearMic
[This review was collected as part of a promotion.] I hesitated a while about getting a new phone. I had become accustomed to my Flip 4, but when I took a look at the phone while taking a friend to a local store, I checked it out. I had a great feel, not really thicker than my S23 backup phone. The screens are great. I love reading and doing research especially with Galaxy AI. The circle search has come in handy multiple times. The photos are astonishing especially the low light ones. It was a breeze to transfer everything over from my flip. The battery lasts me all day and I'm a pretty heavy user, with documents, photos, research and lots of calls. I had a moment of regret with newer Galaxy phone and all it's functionality with the new Buds, but I'm doing quite well. I have hearing loss and with the buds, the use of the phone and live transcriptions, I'm never in the dark. I've even had a few friends considering or have switched from the other guys. I miss my Note but with the fold and opening, it's like having a pocket sized tablet which is great for reading, viewing videos and taking conference calls. YAY! Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is outstanding!
on May 25, 2026
Posted by: Chapatron420
[This review was collected as part of a promotion.] First off id like to say. This phone is top notch. Battery life is outstanding. Lasts from 3am to 7pm every work day. And I never get below 25% within that time. Not only that I using it for mobile gaming. FPS shooters. Connecting to a controller is easy. Scrolling social media. Watching videos. Anything your tablet can do. This can do just the same. The screen is the perfect size for holding with one hand. Its light. Ive dropped it multiple times and not a single scratch. Using talk to text is simple. The microphone picks up everything clear. No distortion. The best feature. Is Galaxy AI. Being able to make your own stickers is pretty cool! I also like that you can remix any photo with the remix button. It's definitely a phone id recommend to anyone who is on the fence about it. Its worth the price tag. I promise.
Value
5
Written by a customer while visiting Samsung US