Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,324 Reviews)
Rating breakdown 6,324 reviews
5 Stars
5,249
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
The best piece of tech I never knew I needed
on May 25, 2026
Posted by: DSRE455
[This review was collected as part of a promotion.] Hands down this has been an amazing experience for me I really love this phone I'm somebody who loves big screens and they just can't make them big enough for normal phone and this is the solution for that and Samsung has done a fantastic job of that I'm able to play high intensity games max frame rates with Max graphic settings That's better than I could do with my iPad pro for a long time with the Snapdragon chip and the great software this is a no-brainer if you do work or play
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I love the phone but the inner screen is fragile.
on May 25, 2026
Posted by: Tacobell
[This review was collected as part of a promotion.] I love the screen size and the abilities of the phone but the inner screen is really fragile and it has a tendency to get little debris in it and short out. It's really annoying but I love the phone and everything it has to offer if it wasn't for the fragile screen I would've given it 5 stars becuase it's really awesome.
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hola Tacobell,
Thank you for sharing your experience with the Galaxy Z Fold7. The large display and unique foldable design offer a truly distinct everyday experience. Don't let the phone's sleek appearance mislead you; it's built tough and designed to move with users confidently.
Engineered for everyday durability, the Galaxy Z Fold7 can withstand repeated folding and being tossed into a bag. It features a restructured hinge and foldable display, with the Armor Flex Hinge being thinner and lighter due to an enhanced water droplet design and a newly implemented multi-rail structure. This innovation helps reduce visible creasing and enhances durability by evenly distributing stress.
The cover display is made from Corning® Gorilla® Glass Ceramic 2, a new glass ceramic that contains intricately embedded crystals within its glass matrix. This composition enhances the screen's durability and crack resistance while maintaining a remarkably thin profile.
Additionally, the frame and hinge housing are constructed from advanced Armor Aluminum, which increases strength and hardness by 10%. The main display has been redesigned to be thinner and lighter, while still being stronger, thanks to the incorporation of a titanium plate layer. Furthermore, Ultra-Thin Glass (UTG) has been made 50% thicker, contributing to the display's toughness.
For more information, please check out the online article linked below. We appreciate your feedback and thank you for being a Samsung customer.
Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
https://news.samsung.com/global/samsung-galaxy-z-fold7-raising-the-bar-for-smartphones#:~:text=Thin%20and%20light,%20Galaxy%20Z,thicker,%20making%20the%20display%20tougher
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The large display and unique foldable design offer a truly distinct everyday experience. Don't let the phone's sleek appearance mislead you; it's built tough and designed to move with users confidently.
Engineered for everyday durability, the Galaxy Z Fold7 can withstand repeated folding and being tossed into a bag. It features a restructured hinge and foldable display, with the Armor Flex Hinge being thinner and lighter due to an enhanced water droplet design and a newly implemented multi-rail structure. This innovation helps reduce visible creasing and enhances durability by evenly distributing stress.
The cover display is made from Corning® Gorilla® Glass Ceramic 2, a new glass ceramic that contains intricately embedded crystals within its glass matrix. This composition enhances the screen's durability and crack resistance while maintaining a remarkably thin profile.
Additionally, the frame and hinge housing are constructed from advanced Armor Aluminum, which increases strength and hardness by 10%. The main display has been redesigned to be thinner and lighter, while still being stronger, thanks to the incorporation of a titanium plate layer. Furthermore, Ultra-Thin Glass (UTG) has been made 50% thicker, contributing to the display's toughness.
For more information, please check out the online article linked below. We appreciate your feedback and thank you for being a Samsung customer.
Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
https://news.samsung.com/global/samsung-galaxy-z-fold7-raising-the-bar-for-smartphones#:~:text=Thin%20and%20light,%20Galaxy%20Z,thicker,%20making%20the%20display%20tougher
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional multitasking and brilliant display
on May 25, 2026
Posted by: JediMasterWxlf
[This review was collected as part of a promotion.] The Galaxy Z Fold7 has completely transformed my daily routine, especially when it comes to managing work and streaming on the go. The massive unfolded screen makes multitasking incredibly smooth, allowing me to run multiple apps side-by-side without any lag. I have been deeply impressed by the integration of Galaxy AI, which makes summarizing articles, formatting notes, and translating content faster and more efficient than ever before. The build quality feels premium and durable, and the battery easily gets me through a full day of heavy use. It is an outstanding device for anyone looking to maximize their mobile productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Totally surprised.
on May 25, 2026
Posted by: Nevermore
[This review was collected as part of a promotion.] I purchased the galaxy z fold 7 wasn't sure if I would like it just thought it would be kinda neat.Now that i've used it for some time I don't think I'll ever go back to a regular smartphone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ok phone but would not spend the money again.
on May 25, 2026
Posted by: Njtech
[This review was collected as part of a promotion.] I have had the phone for a while now and no serious issues . I would not spend the money again though, there is no real benefit to the larger screen, as a lot of full screen viewing is not supported by some sites ir platforms, also when goong from fold to main screen of vice versa the video closes..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The large screen is always there when i need it
on May 25, 2026
Posted by: Irvthebest
[This review was collected as part of a promotion.] Awesome best i have used in a very long time i only use Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the everyday person
on May 25, 2026
Posted by: GalaxyLover96
[This review was collected as part of a promotion.] Great phone for the everyday user. Simple tasks made even easier with Galaxy AI. Reading books, multi-tasking, photo editing are all made easy with the Galaxy Z Fold 7. The phone is lighting fast and as thin as my previous device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around device
on May 25, 2026
Posted by: Zortarie
[This review was collected as part of a promotion.] Love my Z fold 7. I use it instead of a computer and tablet. Had always read books in paper until I got my first fold. Like the new Ai feature for searching. Overall best phone ever owned.
Value
5
Written by a customer while visiting Samsung US