Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,324 Reviews)
Rating breakdown 6,324 reviews
5 Stars
5,249
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
3
Great multitasking, but has hardware flaws
on May 25, 2026
Posted by: JJGA49
[This review was collected as part of a promotion.] The Galaxy with Galaxy AI Z Fold 7 hits the sweet spot for productivity. It delivers a massive screen and effortless side-by-side multitasking, yet it still folds down easily into a pocket. Android’s app versatility shines on this form factor. However, the daily experience is held back by a few major issues. The phone feels quite heavy, and I have serious concerns about its long-term durability. Worse, the screen optimization is lacking, and touch sensitivity drops completely at the outer edges and right along the main fold crease. It is a solid device, but I am already looking forward to the Fold 8 to fix these hardware quirks.
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hey JJGA49,
Thank you for sharing your Galaxy Z Fold7 experience. It's great to hear the larger screen and multitasking have been highlights for you. We value your insight and if from users like yourself that will helps out to continue to transform how the foldable device evolve with each generation as that is our goal. We appreciate you taking the time to leave your feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your Galaxy Z Fold7 experience. It's great to hear the larger screen and multitasking have been highlights for you. We value your insight and if from users like yourself that will helps out to continue to transform how the foldable device evolve with each generation as that is our goal. We appreciate you taking the time to leave your feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This Product is the best of the best
on May 25, 2026
Posted by: Iceman8818
[This review was collected as part of a promotion.] Galaxy AI is the best, the Z Fold 7 is supreme in every way, I have no complaints since I had the S23, S24 and now the Z Fold 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's great having 2 different screens
on May 25, 2026
Posted by: Kendricks
[This review was collected as part of a promotion.] The AI is such a great help in everyday life, it helps with so much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Super cool phone
on May 25, 2026
Posted by: Haybuster
[This review was collected as part of a promotion.] Once I got all the lil kinks worked out of the phone and before the last update it's worked very well and it super nice for using maps when it's unfolded but the past update made it charge super slow but that's the only downfall and it's not to big of deal
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 7, the phone that keeps amazing me!!!
on May 25, 2026
Posted by: PatrickLind
[This review was collected as part of a promotion.] I have had my Z Fold 7 almost a year. I absolutely love the larger screen, and the Galaxy AI capabilities. I work in a large manufacturing setting and its great for sending emails when opened.
While I did have the inner left panel go out, it was warrantied and the repair shop did amazing.
Every day I find new things I can do with it. Ill be using this phone for years to come.
While I did have the inner left panel go out, it was warrantied and the repair shop did amazing.
Every day I find new things I can do with it. Ill be using this phone for years to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For business or pleasure it's Z-fold7 for the Win!
on May 25, 2026
Posted by: MrBusinessandPleasure
[This review was collected as part of a promotion.] My day to day is always fast paced, packed full schedule that can often get stessful and chaotic at times. Whether it is from the requirements and duties of my full time job or from my alao full time college courses I am enrolled at. My phone is one piece of technology that I just couldn't manage without it. The foldable design, screen space, and heavier duty computing capacity have not left me looking for a switch or upgrade to another phone. I utilize all the Samsung Zfold7 has to offer, including Galaxy AI with endless features and abilities that reduce time and effort while often improving end results. My coursework and work documents are compiled, edited and submitted through my phone as easily as if it was done at my desktop workstation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone was everything I wanted in a fold
on May 25, 2026
Posted by: Nonopez
[This review was collected as part of a promotion.] This phone was basically everything I wanted in a fold. I previously own the fold 5 and that phone was amazing. The battery for such a powerful phone definitely kept alive all day. It is smooth and fast. No big complains when it comes to performance. Even dex is an amazing feature in this product. The one thing that is a bummer is that there is no S pen support. I used to constantly use it for work and now I have to type things out but besides that I would definitely buy this phone again if I had to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Device for Multitasking and Media
on May 25, 2026
Posted by: Chrispacas
[This review was collected as part of a promotion.] The large folding display completely changes how I handle my daily routine. For work, being able to run multiple apps side-by-side makes managing documents and keeping track of tasks incredibly efficient. When it is time to unwind, the massive screen is unmatched for streaming live sports, watching movies, and mobile gaming. What really takes the experience to the next level is Galaxy AI. It makes summarizing information and organizing my daily schedule effortless while I am on the move. It is a reliable, premium tool for both long shifts and entertainment.
Value
5
Written by a customer while visiting Samsung US