Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,324 Reviews)
Rating breakdown 6,324 reviews
5 Stars
5,249
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
The phone with great features
on May 25, 2026
Posted by: Dirtyred
[This review was collected as part of a promotion.] A I on this device is the best. I use my phone for everything...streaming, gaming, photography the phone is awesome. You can ask AI and it will give you straight answers. Love my fold 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung z fold 7 review
on May 25, 2026
Posted by: walt2spot
[This review was collected as part of a promotion.] With the ai it makes it easier to find what I am looking for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Trough to have great features but the battery ran
on May 25, 2026
Posted by: Ttttttttttt
[This review was collected as part of a promotion.] Product have good features but the battery right now too fast
Value
1
Response from Samsung USBy R&R, May 29, 2026
Hi Ttttttttttt,
Thank you for sharing your experience with your Galaxy Z Fold7. We're glad to hear that you're enjoying its features, and we appreciate your feedback on battery performance.
Battery life can be influenced by various factors, including device settings, environmental conditions, and usage patterns. By understanding these factors and adjusting your settings, you can use the battery more efficiently and extend its lifespan.
To check your app usage, open Settings, tap on Battery, and then scroll down to the graph and select "View details."
To improve battery performance, consider turning on Power Saving Mode. Tap on Power Saving, then enable the switches for the settings you prefer.
You can also put rarely used apps to sleep to reduce battery drain. To do this, go to Background Usage Limits and adjust the following options:
- **Put Unused Apps to Sleep:** This will automatically put apps to sleep if they haven't been used for a while.
- **Never Auto-Sleep Apps:** Choose which apps will not automatically enter sleep mode.
- **Sleeping Apps:** Select apps that won’t run in the background and view your current sleeping apps.
- **Deep Sleeping Apps:** These apps will never run in the background and will only function when you open them.
Additionally, switching to the Light Performance profile can help prioritize battery life over processing speed. To do this, navigate to Settings, tap on Device Care, then tap on Performance Profile, and select Light.
For more tips on optimizing your device's battery life, please refer to the link provided below. Your feedback is greatly appreciated.
Thank you for being a part of the Samsung community!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Fold7. We're glad to hear that you're enjoying its features, and we appreciate your feedback on battery performance.
Battery life can be influenced by various factors, including device settings, environmental conditions, and usage patterns. By understanding these factors and adjusting your settings, you can use the battery more efficiently and extend its lifespan.
To check your app usage, open Settings, tap on Battery, and then scroll down to the graph and select "View details."
To improve battery performance, consider turning on Power Saving Mode. Tap on Power Saving, then enable the switches for the settings you prefer.
You can also put rarely used apps to sleep to reduce battery drain. To do this, go to Background Usage Limits and adjust the following options:
- **Put Unused Apps to Sleep:** This will automatically put apps to sleep if they haven't been used for a while.
- **Never Auto-Sleep Apps:** Choose which apps will not automatically enter sleep mode.
- **Sleeping Apps:** Select apps that won’t run in the background and view your current sleeping apps.
- **Deep Sleeping Apps:** These apps will never run in the background and will only function when you open them.
Additionally, switching to the Light Performance profile can help prioritize battery life over processing speed. To do this, navigate to Settings, tap on Device Care, then tap on Performance Profile, and select Light.
For more tips on optimizing your device's battery life, please refer to the link provided below. Your feedback is greatly appreciated.
Thank you for being a part of the Samsung community!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever, hands down!
on May 25, 2026
Posted by: JayjayPR
[This review was collected as part of a promotion.] The Galaxy AI features are insane! This is an amazing phone, the best version of any foldable out there, hands down!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z fold and its greatness
on May 25, 2026
Posted by: Macwillie
[This review was collected as part of a promotion.] First I would just like to say that I love my z fold phone. I have had one for the last 5 years. And they have not disappointed. I am pleasantly impressed with all of its features. I will recommend the z fold to anybody.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The O.S. The Camera and Gemini is the reason!
on May 25, 2026
Posted by: Dexter
[This review was collected as part of a promotion.] Gemini AI helped me a lot from producing and editing photos, someone you can talk with a sense just dont ask for a joke hahaha.
The Camera are great and easy to use. Just point and shoot! You can also toggle some settings and it also ask if you want it rendered tot the same or higher resolution when you cut a photo.
The O.S is the bug thing. Samsung always makes updates and makes a big improvement to its software and added new features.
Gemini helped me a lot when it comes to getting titles of each physical media i have on editable text format.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a REAL smartphone!
on May 25, 2026
Posted by: Bjm056
[This review was collected as part of a promotion.] Best phone I've had ever, first fold phone I owned and not going back. The integration of the Galaxy AI the phone & the phone's main screen is beyond expectations, specially when it comes to phote editing. Awesome device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A more compact tablet plus it's a phone
on May 25, 2026
Posted by: HondoTheWriter
[This review was collected as part of a promotion.] I'm a writer, and now I have a device that lets me write on the go with my cloud access to Word. This is probably the best phone I have had to date.
Value
5
Written by a customer while visiting Samsung US