Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,325 Reviews)
Rating breakdown 6,325 reviews
5 Stars
5,250
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Galaxy Z Fold7 Changed My Daily Workflow
on May 25, 2026
Posted by: FutureMobile
[This review was collected as part of a promotion.] have been using the Samsung Galaxy Z Fold7 every day for work, entertainment, and productivity, and it has completely changed the way I use a smartphone. The large foldable screen is excellent for multitasking, reading documents, watching movies, and managing emails at the same time. The flexibility of switching between phone mode and tablet mode makes daily tasks much more efficient.
One of the features I use the most is Galaxy AI. The AI tools help me summarize information, organize tasks, improve productivity, and communicate faster during work. The multitasking capabilities are outstanding, especially when using multiple apps side by side. The performance is fast and smooth even when running demanding applications.
The display quality is impressive with vibrant colors, sharp details, and excellent brightness for both indoor and outdoor use. Battery life has also been reliable throughout the day. The design feels premium, durable, and futuristic.
I also enjoy using the device for streaming videos, social media, browsing, and video calls with family and friends. The cameras deliver very detailed and natural-looking photos in different lighting conditions.
Overall, the Galaxy Z Fold7 feels like a powerful combination of a smartphone, tablet, and productivity device in one. Samsung continues to push innovation forward with features that truly improve everyday life.
One of the features I use the most is Galaxy AI. The AI tools help me summarize information, organize tasks, improve productivity, and communicate faster during work. The multitasking capabilities are outstanding, especially when using multiple apps side by side. The performance is fast and smooth even when running demanding applications.
The display quality is impressive with vibrant colors, sharp details, and excellent brightness for both indoor and outdoor use. Battery life has also been reliable throughout the day. The design feels premium, durable, and futuristic.
I also enjoy using the device for streaming videos, social media, browsing, and video calls with family and friends. The cameras deliver very detailed and natural-looking photos in different lighting conditions.
Overall, the Galaxy Z Fold7 feels like a powerful combination of a smartphone, tablet, and productivity device in one. Samsung continues to push innovation forward with features that truly improve everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very unique and simple phone/tablet
on May 25, 2026
Posted by: Hunter
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold7 has been one of the most useful devices I’ve owned. The normal outer screen is perfect for quick tasks like texting, checking notifications, music, and one-handed use while on the go. Opening it into the larger tablet screen completely changes the experience for gaming, streaming, multitasking, and watching movies. I use Galaxy AI to help summarize notes, improve writing, and organize daily tasks faster. The flexibility of having both a phone and tablet in one device makes work, entertainment, and everyday use much more convenient.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Device!! Nothing it can't do!
on May 25, 2026
Posted by: BriGuy832
[This review was collected as part of a promotion.] This device truly is the best workhorse out there. There is nothing that can't be achieved with all the tools and features of this device, especially Galaxy AI. Having the two screens split allows for fantastic multitasking, as well as viewing images, web pages, and documents in ways that are impossible on other devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love it but!
on May 25, 2026
Posted by: User17yrs
[This review was collected as part of a promotion.] I upgraded from the fold 4 love the new features but I am a clumsy and i dropped it about 3 times and the inner screen doesn't work i just dont think its the phone for me. i dont want to use the insurance because I believe it will happen again .....
Value
3
Response from Samsung USBy R&R, May 27, 2026
Hey there User17yrs,
Thank you for sharing your experience with the Galaxy Z Fold7. We're glad to hear that you're enjoying the new features after your upgrade. We understand your hesitation regarding the warranty options, but we want to offer them to ensure both screens are functioning properly and to help your phone run at its best.
Additionally, we have partnered with uBreakiFix as an authorized repair location. Please feel free to check it out; links will be provided below. Please reach out to our Samsung Support Team to further assist and to learn more about your options. We appreciate you taking the time to share your feedback, and we thank you for making Samsung your preferred choice.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. We're glad to hear that you're enjoying the new features after your upgrade. We understand your hesitation regarding the warranty options, but we want to offer them to ensure both screens are functioning properly and to help your phone run at its best.
Additionally, we have partnered with uBreakiFix as an authorized repair location. Please feel free to check it out; links will be provided below. Please reach out to our Samsung Support Team to further assist and to learn more about your options. We appreciate you taking the time to share your feedback, and we thank you for making Samsung your preferred choice.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Foldable Phone Experience
on May 25, 2026
Posted by: Lecastro
[This review was collected as part of a promotion.] The Galaxy Z Fold7 has completely changed how I use my phone every day. The large inner display is perfect for multitasking, watching videos, handling work tasks, and browsing comfortably. The device feels premium, fast, and very smooth even when using multiple apps at the same time.
The battery life easily lasts throughout the day, and the performance is excellent for gaming, streaming, and productivity. The cameras produce sharp and detailed photos in different lighting conditions, and the foldable design always stands out.
One of the best features is being able to use the phone like both a smartphone and a tablet in one device. The display quality is bright and immersive, and the overall experience feels very advanced and polished.
This device has exceeded my expectations and is one of the most innovative phones I have used.
The battery life easily lasts throughout the day, and the performance is excellent for gaming, streaming, and productivity. The cameras produce sharp and detailed photos in different lighting conditions, and the foldable design always stands out.
One of the best features is being able to use the phone like both a smartphone and a tablet in one device. The display quality is bright and immersive, and the overall experience feels very advanced and polished.
This device has exceeded my expectations and is one of the most innovative phones I have used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great versatility
on May 25, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] The Galaxy Z Fold7 is extremely versatile with its fold feature. Whether you're working on a work project or exploring the web there's always a reason to fold into that great tablet like screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Review
on May 25, 2026
Posted by: Asidco0k
[This review was collected as part of a promotion.] I have throughly enjoyed the fold series from Samsung. The os is easy to use. The screens are big and crystal clear and the sound quality is excellent. Another gem from the leader in smartphone technology. I can't wait to get the Fold 8.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a REAL smartphone!
on May 25, 2026
Posted by: Bjm056
[This review was collected as part of a promotion.] Best phone I've had ever, first fold phone I owned and not going back. The integration of the Galaxy AI the phone & the phone's main screen is beyond expectations, specially when it comes to phote editing. Awesome device.
Value
5
Written by a customer while visiting Samsung US