Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,325 Reviews)
Rating breakdown 6,325 reviews
5 Stars
5,250
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
4
The Best Phone I’ve Ever Owned
on May 25, 2026
Posted by: Halfclap
[This review was collected as part of a promotion.] I’ve owned a lot of phones over the years, but the Galaxy Z Fold7 is easily my favorite. The multitasking completely changed how I use my phone day to day. Being able to run multiple apps side by side on the large inner display makes everything feel more productive and seamless, whether I’m answering messages, browsing, watching YouTube, or editing content.
Watching movies and videos on this screen is incredible. It genuinely feels like carrying a tablet that folds into a phone. The display quality is beautiful, performance is fast and smooth, and the battery easily keeps up with my daily use.
One of my favorite features has been Galaxy AI. From photo editing tools to smart suggestions and productivity features, it actually feels useful in everyday life instead of being a gimmick. It makes the Fold experience feel even more futuristic.
The design this year also feels much more refined. It’s thinner, lighter, and easier to carry while still giving you that massive immersive display when unfolded.
The design this year also feels much more refined. It’s thinner, lighter, and easier to carry while still giving you that massive immersive display when unfolded.
My only wish is that Samsung would eventually make a true Fold Ultra version with the full Ultra camera system. If the Fold had the exact same camera experience as the Ultra lineup, it would honestly be the perfect phone for me.
Overall, the Galaxy Z Fold7 feels like the future of smartphones, and I genuinely love using it every single day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone. A bit too expensive for some features
on May 25, 2026
Posted by: MaxHeadroom
[This review was collected as part of a promotion.] The phone is great, screen is night and colorful.
Galaxy AI is there, it helps you figure out some minor functions of the phone, but can be a bit intrusive. But when it works, it works well. Helps clean up a lot of pocites and add some more flair when needed, I am not sure if it's on cloud or on device, the battery is ok for a phone with such a screen. I would have rather it not be so thin and give some more battery , but here we are.
And the camera bump. Turn it horizontal please!!!
Value
3
Response from Samsung USBy R&R, May 27, 2026
Hello MaxHeadroom,
Thank you for sharing your experience with your Galaxy Z Fold7. It's great to hear features like Night Mode and Galaxy AI have been highlights for you. Your insight on the design and for a bigger battery is much appreciated. We develop concepts based on customer feedback and your outlook is very helpful. When it comes to Galaxy AI features, just know you always have the option to modify what is used and what you would like to take away. We appreciate you taking the time to leave your feedback. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Fold7. It's great to hear features like Night Mode and Galaxy AI have been highlights for you. Your insight on the design and for a bigger battery is much appreciated. We develop concepts based on customer feedback and your outlook is very helpful. When it comes to Galaxy AI features, just know you always have the option to modify what is used and what you would like to take away. We appreciate you taking the time to leave your feedback. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The phone has not alot of space
on May 25, 2026
Posted by: Peacemakersunrise
[This review was collected as part of a promotion.] I just use it for personal usage and it's saying I need more storage space. I think they need more storage devices
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Really cool device
on May 25, 2026
Posted by: AlwaysOn
[This review was collected as part of a promotion.] Firstly, it's a fun piece of technology and gets noticed by people a lot.
I use it for a variety of things from social media, time killing games, and work communications like email and teams.
The speaker is amazing when I'm listening to music while I work, and the screen is crisp and clear. If I take meetings on my phone I can use the folding screen to enlarge and see the presentations. All around I love this phone.
If I were to call out one negative, the only thing I can think of is the case options are not great. But after I have dropped this phone a handful of times it remains undamaged, so durability is also pretty impressive.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Screen size
on May 25, 2026
Posted by: SamsungGhost
[This review was collected as part of a promotion.] Though I do notnuse all the features that come with my device, I love having the ability to turn my screen view into twice the normal size when watching videos. The speed of the processor and the camera megapixels are amazing. I do not use Galaxy Ai that often because I use multiple different AI programs. All in all though I love the phone. Its a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I ever had
on May 25, 2026
Posted by: Mike3gud
[This review was collected as part of a promotion.] This phone is great for games,movies and video chatting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the most perfect flag ship that I've used
on May 25, 2026
Posted by: RasAdami15
[This review was collected as part of a promotion.] This phone is perfectly made thus far that Samsung ever made till this point..the best of to world a phone and tablet in one the best this ever ...made for multi task at its highest level..luv my Z fold 7..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone experience I’ve ever had
on May 25, 2026
Posted by: Princebelico
[This review was collected as part of a promotion.] The Galaxy experience has been amazing from day one. The display is beautiful, the performance is incredibly fast, and the battery easily keeps up with my daily use. I use my device for streaming movies, watching sports, gaming, work, social media, and taking photos, and it handles everything smoothly without slowing down.
One of my favorite features is Galaxy AI. It actually makes everyday tasks easier and feels futuristic without being complicated. The multitasking features are also incredible, especially for productivity and entertainment at the same time.
The design feels premium and modern, and the screen quality is honestly stunning. Photos and videos come out sharp and vibrant, even in low light. Samsung really created a device that feels powerful, reliable, and enjoyable to use every day.
I’ve used many phones before, but this experience feels on another level. It has exceeded my expectations in performance, features, and overall quality.
Value
5
Written by a customer while visiting Samsung US