Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,325 Reviews)
Rating breakdown 6,325 reviews
5 Stars
5,250
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
4
Great business phone
on May 25, 2026
Posted by: BotBoy
[This review was collected as part of a promotion.] The galaxy fold 7 has been a great phone for my business. The ability to open it up to a large screen is great for show off our products. Galaxy AI has been a great tool. The screen does drain the battery a little faster. Overall a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I don't know if I can ever go back
on May 25, 2026
Posted by: RosePerks
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is a masterpiece of engineering. By delivering a design that feels like a normal, lightweight phone when closed, and an expansive, powerful workstation when opened, Samsung has created the ultimate "everything" device. If you are a power user looking to maximize efficiency without carrying multiple devices, the Z Fold 7 is an exceptional investment that is built to last.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good product
on May 25, 2026
Posted by: Slayer72
[This review was collected as part of a promotion.] Galaxy AI is very good, it just works!! I love how it's so easy to use, it's unbelievable!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold7 is very innovative.
on May 25, 2026
Posted by: BeastieDad
[This review was collected as part of a promotion.] With AI that did most things for you and a brilliant screen you won't find much better.
The camera 📷 system is superior and produces sharp,clear and vibrant images.
The customizable ringtone and notification have something for everyone!
This is by far my favorite phone.
The camera 📷 system is superior and produces sharp,clear and vibrant images.
The customizable ringtone and notification have something for everyone!
This is by far my favorite phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product. Has surpassed all my expectations.
on May 25, 2026
Posted by: MistaC
[This review was collected as part of a promotion.] The Galaxy AI feature is very helpful in research for work and leisure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone I’ve Ever Owned!
on May 25, 2026
Posted by: Halfclap
[This review was collected as part of a promotion.] I’ve owned a lot of phones over the years, but the Galaxy Z Fold7 has honestly been my favorite by far. The multitasking alone completely changed how I use my phone day to day. Being able to run multiple apps side by side on that huge inner display makes everything feel more productive and seamless, whether I’m answering messages, browsing, watching YouTube, editing photos, or multitasking during work.
Watching movies and videos on the 8-inch display feels incredible. It’s basically a tablet that folds into a phone, and the screen quality is beautiful. The performance has been fast and smooth with everything I throw at it, and the battery easily keeps up with my daily use.
The design also feels much more refined this generation. It’s thinner, lighter, easier to type on, and much more comfortable to carry around than previous Fold models.
I also love the camera improvements. The 200MP main camera takes sharp, detailed photos, and the AI editing features are genuinely useful.
My only wish is that Samsung would eventually make a true “Fold Ultra” version with the full Ultra camera system. If the Fold had the exact same camera experience as the Galaxy Ultra lineup, it would honestly be the perfect phone for me.
Overall, the Galaxy Z Fold7 feels like the future of smartphones, and I genuinely love using it every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very comparable to a small tablet
on May 25, 2026
Posted by: Ejc1977
[This review was collected as part of a promotion.] Very easy to use, user friendly and extremely reliable but must be kept charged battery life isn't the greatest and front screen does get dead spots after a while of constant use if not opening and using full interior screen I believe the price is too high on it for what issues it does have as im about to have to have mine replaced here soon if the issue with dead spots continues and can't type full words without opening to full screen as I dont like the fact I have to allow others to view my conversations
Value
3
Response from Samsung USBy R&R, May 27, 2026
Greetings Ejc1977,
Thank you for taking the time to review your Galaxy Z Fold 7. We're glad to hear that you’ve noticed the benefits of the larger display and its everyday usability.
If you are seeing pink lines or small dots on your screen, these might be stuck or dead pixels. It's not uncommon for a couple of dead pixels to occur, and typically, individual pixels go unnoticed. However, if they are noticeable and interfere with your use of the device, we recommend contacting Samsung Support for assistance.
To help address any dead pixels or lines on your device, please ensure that your software is up to date. We have additional information on how to remedy lines and/or dead pixels below.
Thank you for sharing your experience, and we appreciate your choice of Samsung.
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshoot/TSG10001447/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy Z Fold 7. We're glad to hear that you’ve noticed the benefits of the larger display and its everyday usability.
If you are seeing pink lines or small dots on your screen, these might be stuck or dead pixels. It's not uncommon for a couple of dead pixels to occur, and typically, individual pixels go unnoticed. However, if they are noticeable and interfere with your use of the device, we recommend contacting Samsung Support for assistance.
To help address any dead pixels or lines on your device, please ensure that your software is up to date. We have additional information on how to remedy lines and/or dead pixels below.
Thank you for sharing your experience, and we appreciate your choice of Samsung.
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshoot/TSG10001447/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch.
on May 25, 2026
Posted by: AnimeMom
[This review was collected as part of a promotion.] I love my watch. I just need more girly accessories.
Value
5
Written by a customer while visiting Samsung US