Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,324 Reviews)
Rating breakdown 6,324 reviews
5 Stars
5,249
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Great phone
on May 18, 2026
Posted by: Bigballer
[This review was collected as part of a promotion.] I love the my galaxy z fold 7 especially when im playing some games and open it up or the ability to have multiple apps open at once
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but lacking battery life
on May 18, 2026
Posted by: LiffyW
[This review was collected as part of a promotion.] The bigger unfolded screen is great for playing games or watching shows and videos. The performance in games is great but the battery is really limiting. In comparable folding phones like the Oppo find N6 have a 6000 mAh battery. If i use the phone more than just a couple hours it will either die or get very close to dying. For being both a foldable and incredibly thin it has proven more than durable. The camera is good, not as great as the ultra series but still adequate for taking a decent picture. The Galaxy AI enhancement after taking a photo tends to make the image more vibrant and acceptable. Overall its a great phone but not for everyone.
Value
4
Response from Samsung USBy R&R, May 19, 2026
Greetings LiffyW,
Thank you for sharing your thoughts on the Galaxy Z Fold 7. We're glad to hear that you've been enjoying the large, immersive display, gaming performance, durability, and Galaxy AI photo enhancements. The Galaxy Z Fold series continues to provide a unique experience for users who appreciate multitasking, streaming, and entertainment on a larger screen. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Z Fold 7. We're glad to hear that you've been enjoying the large, immersive display, gaming performance, durability, and Galaxy AI photo enhancements. The Galaxy Z Fold series continues to provide a unique experience for users who appreciate multitasking, streaming, and entertainment on a larger screen. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 18, 2026
Posted by: Dino4ever
[This review was collected as part of a promotion.] Thus phone has been so amazing and was surprised after the 3rd 4th time I dropped it and not a scratch I love this phone its durable and big and replaces my tablet mostly now haha
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Z Fold7 has become my Workstation.
on May 18, 2026
Posted by: YesIdid
[This review was collected as part of a promotion.] For a traveler's toolbelt, the Galaxy Z Fold7 is the unit that requires the most consistent power from my portable Power cells. This is by no means a bad thing. I never use my laptop or tablet; I don't even carry or pack them. The Galaxy Fold7 does everything I've ever asked of those others and does so gracefully. Dictation works better than typing or swiping, and Galaxy A.I.s help me accomplish more, faster, than when I do it myself. Photographic and video tools are exceptional. Display on the pair of screens is easy and often beautiful, accommodating my needs of the moment, whether quickly checking schedules or reading documents at my leisure. The touch dynamics are brilliant. The open microphone and loud speakers work very well. Bluetooth services make life even happier by letting you listen to electronic books, music, and cinema in peace. And talking with family, friends, and clients, the quality of rendition - both ways - is phenomenal! Onboard storage is top-notch, and the radio comms suite is painless. All on the Android platform with Samsung's improvements make control and adjustment for personal fit easy. If this is just the beginning, I look forward to seeing the coming iterations.
Well done, Samsung!
Well done, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good device
on May 18, 2026
Posted by: Shadow
[This review was collected as part of a promotion.] Galaxy a guy new update on the new one UI scales Bixby up to a level that nearly competes with Gemini I'd like to see a balance between proprietary Bixby AI/Galaxy AI and Google's Android core compatibility but overall super satisfied with the device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT PHONE!!!!!
on May 18, 2026
Posted by: Khalid
[This review was collected as part of a promotion.] Great design and easy to use! I love how thin it is and not very heavy at all. I love some of the a I.Features, especially when it comes to doing screenshots, and the bixby works well... I find myself using the phone and tablet mode more often than r
Folded, the extra screen definitely makes a difference. When browsing or having multiple apps open at 1 time.... Everything works seamless. I haven't had any issues with the phone to this point... Samsung seems to do a good job Providing updates... I do wish some of the features would come back like the text messaging. If I had only one suggestion for the physical design would be to make it easier to open, but since I have a case, it opens easily... I also feel like a case should be included at this price point.
Folded, the extra screen definitely makes a difference. When browsing or having multiple apps open at 1 time.... Everything works seamless. I haven't had any issues with the phone to this point... Samsung seems to do a good job Providing updates... I do wish some of the features would come back like the text messaging. If I had only one suggestion for the physical design would be to make it easier to open, but since I have a case, it opens easily... I also feel like a case should be included at this price point.
Value
4
Response from Samsung USBy R&R, May 19, 2026
Hola Khalid,
Thank you for sharing such detailed feedback on the Galaxy Z Fold7. It is great to hear you have been enjoying the thin design, multitasking experience, and the flexibility of switching between phone and tablet mode. Features like Galaxy AI tools, seamless app usage, and the larger display continue to make the Fold lineup stand out for productivity and entertainment. Thank you for showing love to the Galaxy Z Fold7, and thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing such detailed feedback on the Galaxy Z Fold7. It is great to hear you have been enjoying the thin design, multitasking experience, and the flexibility of switching between phone and tablet mode. Features like Galaxy AI tools, seamless app usage, and the larger display continue to make the Fold lineup stand out for productivity and entertainment. Thank you for showing love to the Galaxy Z Fold7, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I've ever had!
on May 18, 2026
Posted by: VoodooArizona
[This review was collected as part of a promotion.] I use my device for just about everything—gaming, Galaxy AI features, calls, texting, multitasking, and photography. I’ve had the Samsung Galaxy Z Fold7 since launch, and it has consistently performed flawlessly. It still runs as smoothly and efficiently as the day I purchased it.
The display remains crystal clear, and despite dropping it several times, there has been no impact on functionality or screen integrity. Aside from a few minor cosmetic scuffs, the device has held up exceptionally well.
Samsung has made impressive improvements with this generation—the Z Fold7 is noticeably thinner and lighter compared to previous models, making it far more comfortable for everyday use. Overall, I’ve been extremely satisfied with the experience and fully intend to continue purchasing Samsung devices in the future. I don’t see myself going back to any other smartphone brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned!
on May 18, 2026
Posted by: VoodooArizona
[This review was collected as part of a promotion.] I use my device for just about everything—gaming, Galaxy AI features, calls, texting, multitasking, and photography. I’ve had the Samsung Galaxy Z Fold7 since launch, and it has consistently performed flawlessly. It still runs as smoothly and efficiently as the day I purchased it.
The display remains crystal clear, and despite dropping it several times, there has been no impact on functionality or screen integrity. Aside from a few minor cosmetic scuffs, the device has held up exceptionally well.
Samsung has made impressive improvements with this generation—the Z Fold7 is noticeably thinner and lighter compared to previous models, making it far more comfortable for everyday use. Overall, I’ve been extremely satisfied with the experience and fully intend to continue purchasing Samsung devices in the future. I don’t see myself going back to any other smartphone brand.
Value
5
Written by a customer while visiting Samsung US