Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,324 Reviews)
Rating breakdown 6,324 reviews
5 Stars
5,249
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
This phone has everything I need and more.
on May 14, 2026
Posted by: WARRENg
[This review was collected as part of a promotion.] I love finding new ways to use my phone. It's almost like it's a new phone everyday. And the camera is outstanding. The zoom is sometimes frightening at how far I can be and still get a clear picture. Then when I flip it open to a tablet everyone around me is awestruck. The video quality is amazing. I can see every hair folical. And the multiple screens are a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone with its double screen.
on May 14, 2026
Posted by: Loveforu
[This review was collected as part of a promotion.] Use this device for my everyday activities and watching movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds pro 3
on May 14, 2026
Posted by: Hbrooks52
[This review was collected as part of a promotion.] I love the buds pro 3 functionality and feel! Great buds, however.... The material used to make them breaks me out and causes excessive itching and my ears to drain... In fact all the ones made after the buds live has given me a reaction. Please consider changing the material.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Fixed all the things about the previous version!
on May 15, 2026
Posted by: Lilhobs
[This review was collected as part of a promotion.] I had the 4. It was like carrying a brick. This one is sleek and it fits in my pocket. It looks like a regular phone to everyone else but boy do you get the"wow" factor when you open it up in front of people. It's sleek and super functional. Love it! The only reason it gets 4 stars and not 5 is that mine has been creaking when I open it since two months after I got it. I just haven't had time to submit the insurance claim. Still top tier phone, no doubt about it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best by Samsung I've ever had
on May 15, 2026
Posted by: 31fuels
[This review was collected as part of a promotion.] I've had a Samsung device since the note 2. I love this phone. Some tutorials on how to and when to us different camera settings has been indispensable. As for steaming movies or games, the picture is great. The fold crease has not been an issue compared to the last fold. This is a tough device. Mine had a catastrophic accident at 70 mph after I accidentally left it on the bed rail of my truck. I saw when it fell off and saw about 3 cars drive over it by the time I turned around drive over it. By the time I got to it 4 more cars drive over it with me actually hearing the dual crunching so of each car. With all this the Bluetooth to my truck still worked allowing me to hands free use the phone. I have played with Galaxy ai and have no issues so far. For now I like the feature. Something that I have to get use to using. For some reason the phone charges last longer than they did on the previous fold also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 15, 2026
Posted by: Jedard
[This review was collected as part of a promotion.] At first I was worried that it might be too bulky and heavy. But after having this phone for a year , I could say that its definitely not bulky in my pant pocket. It actually feels the same as my old galaxy s22 ultra. I could say the same with the weight. Even though my old phone had a smart pen which I hardly used the fact I could double in size when I need to is a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ZFold7, Best Phone Ever
on May 15, 2026
Posted by: JCP01711
[This review was collected as part of a promotion.] I absolutely love the ZFold7! There is soo much to do on this phone and after the new update, which is sooo awesome, it's even better, and its on the current biggest phone screen I've ever used!! Bixby is soo much smarter and more detailed, the photo editing is amazing and the call screen is incredible!! But all this is done on an 8" screen! I'm not a gamer as I'm an old man, but between YouTube, and the TV app I have and the sports apps that I watch constantly, I have no problems seeing thd scores, how many outs or who's at bat or which WR just caught the ball. When I'm at work and pull out this phone and look up where to locate an item, i will always open up the phone and watch the reactions of the people in line. Just so I can brag about the ZFold7, lol. Lots of people will switch their attention to my ZFold7 and forget about how busy they or the store is. I highly recommend the ZFold7! Best Phone on the market!!! HANDS DOWN!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This device is smart and would be the best device
on May 16, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my Samsung as my mini laptop and also my phone and its Galaxy AI smart reply is amazing, doesn't hang while using its processor is very fast i really love the device
Value
4
Response from Samsung USBy R&R, May 20, 2026
Hello Chukwuebuka1235! I hope you’re doing well. Thank you for taking the time to share your enthusiasm about your Galaxy Z Fold7 with us. It's wonderful to hear that you are enjoying the device as both a phone and a productivity companion. Features like Galaxy AI and the large foldable display are designed to make multitasking, entertainment, and creativity feel more immersive and convenient. We’re glad you’re making the most of your Galaxy Z Fold7. Thank you for choosing innovation with Samsung!
-Ty
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-Ty
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Written by a customer while visiting Samsung US