Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,324 Reviews)
Rating breakdown 6,324 reviews
5 Stars
5,249
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Great and reliable
on May 13, 2026
Posted by: Nickkz
[This review was collected as part of a promotion.] Been rocking my Z Fold 7 for almost a year and have had no issues! Love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I couldn't love without my Fold 7
on May 13, 2026
Posted by: Phoneforfuzz
[This review was collected as part of a promotion.] From the beginning to the end of the day I don't go anywhere without my phone and honestly I couldn't see myself doing any of my work on any other phone other than my full seven the convenience is just insane I mean you cannot show me any other phone that provides the portability and convenience that the fold does with the same processing power did I mention that you can pretty much run a whole Nintendo switch on this if you know what you're doing. Tons of other really highly detailed games that almost rival once you'd find on consoles like neverness to everness And with the new one UI 8.5 it just keeps getting better and better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fold
on May 13, 2026
Posted by: Mellowmama
[This review was collected as part of a promotion.] I love my device. The Galaxy AI works great and the screen fold is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product should have been saved in the drafts
on May 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Opening and closing this phone creates a squishing sound and eventually will create a problem mine did not too long after buying also the screen has a screen like protector that starts to peal and it's the actual screen I also this it should find with a case protector and stylus other than that it's a pretty great phone and has very interactive Galaxy AI, this is the second fold now...
Value
3
Response from Samsung USBy R&R, May 18, 2026
Hey Twinwin2,
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold series stands out with its immersive display and interactive Galaxy AI features, and we appreciate hearing both the positives and your concerns regarding long-term durability.
If you are noticing that your Galaxy Z Fold7 display is peeling after a short period of use, please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under the limited 12-month warranty specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung support team for further assistance. The unique foldable design continues to provide a one-of-a-kind experience for many Galaxy users. We are here to help, and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold series stands out with its immersive display and interactive Galaxy AI features, and we appreciate hearing both the positives and your concerns regarding long-term durability.
If you are noticing that your Galaxy Z Fold7 display is peeling after a short period of use, please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under the limited 12-month warranty specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung support team for further assistance. The unique foldable design continues to provide a one-of-a-kind experience for many Galaxy users. We are here to help, and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The awesome folding screen
on May 14, 2026
Posted by: Galaxygirl23
[This review was collected as part of a promotion.] I love and want this phone so bad it is awesome. With the folding screen and the new AI capabilities it is definitely the next phone I want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on May 14, 2026
Posted by: good2buy
[This review was collected as part of a promotion.] I have been utilizing this Samsung device and am very satisfied with its usage. The large screen allows for highly logical and efficient multitasking, specifically enabling simultaneous application review in a structured manner. I find the Galaxy AI integration seamless, especially for summarizing information logically. It has optimized my daily productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 14, 2026
Posted by: ScorpiOutlaw
[This review was collected as part of a promotion.] I bought the Samsung Galaxy Z-Fold 7 I was a little skeptical at first buying it because I've had people tell me that the screen will eventually lose its color and start turning white but so far I've had this phone for about 6 months and I can tell you I absolutely love this phone it goes from having a small screen to almost a full size tablet screen and I love the versatility of this phone you can have three open pages at one time when you're in the tablet mode and it just makes things so much easier if you are a multitasker thank you Samsung continue to do great a job.I will never get a different phone other than a z-fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the most beautiful Z fold
on May 14, 2026
Posted by: Eldenring
[This review was collected as part of a promotion.] I am highly satisfied with my current smartphone. The integrated Galaxy AI significantly enhances my daily productivity.
I have no reservations regarding this device. Its camera capabilities consistently produce high-quality images, the battery life is exceptional, and the device maintains optimal thermal performance. Furthermore, the AI functionalities on my Galaxy S22 Ultra are consistently available and responsive to my needs.
Value
5
Written by a customer while visiting Samsung US