Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,324 Reviews)
Rating breakdown 6,324 reviews
5 Stars
5,249
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Unmatched Versatility and Sleek Design
on May 11, 2026
Posted by: TechFoldUser
[This review was collected as part of a promotion.] The Galaxy Z Fold7 has completely transformed how I use a mobile device. The primary reason I love this phone is the incredible versatility it offers. Having the ability to use a standard, fully functional phone while it is closed and then unfolding it into a mini-tablet or "portable TV" is a game-changer for my daily routine. It makes streaming movies and multitasking for work significantly more enjoyable.
Despite the complex hinge and dual screens, I am most impressed by how thin the device feels. It is remarkably sleek for a foldable, fitting comfortably in my pocket without the bulk I expected.
I have also been utilizing Galaxy AI to streamline my tasks, which makes the large internal display even more productive. Whether I am using it for gaming or catching up on sports, the transition between the screens is seamless. This phone truly offers the best of both worlds without compromising on portability or style.
Despite the complex hinge and dual screens, I am most impressed by how thin the device feels. It is remarkably sleek for a foldable, fitting comfortably in my pocket without the bulk I expected.
I have also been utilizing Galaxy AI to streamline my tasks, which makes the large internal display even more productive. Whether I am using it for gaming or catching up on sports, the transition between the screens is seamless. This phone truly offers the best of both worlds without compromising on portability or style.
Value
5
Response from Samsung USBy R&R, May 12, 2026
Hi there TechFoldUser,
Thank you for taking the time to share your thoughtful feedback on the Galaxy Z Fold7. The ability to transition seamlessly between a compact phone and an immersive tablet experience is what makes the Fold lineup so unique. We are delighted to hear that the slim design, multitasking capabilities, and Smart AI features have become valuable aspects of your daily routine. We appreciate your insights and thank you for sharing your experiences with us. Most importantly, thank you for choosing innovation with Samsung; we are happy to have you as part of our community.
-Ty
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Thank you for taking the time to share your thoughtful feedback on the Galaxy Z Fold7. The ability to transition seamlessly between a compact phone and an immersive tablet experience is what makes the Fold lineup so unique. We are delighted to hear that the slim design, multitasking capabilities, and Smart AI features have become valuable aspects of your daily routine. We appreciate your insights and thank you for sharing your experiences with us. Most importantly, thank you for choosing innovation with Samsung; we are happy to have you as part of our community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product bought it for the wife and she ❤️ i
on May 11, 2026
Posted by: Shelovesit
[This review was collected as part of a promotion.] Great product bought it for the wife, she loves it, easy to navigate and work from while she is on the road, was not expecte the folding to be that easy but it was seems less and very easy to maintain control.
Value
5
Response from Samsung USBy R&R, May 13, 2026
Hi Shelovesit,
We are thrilled to hear how much your wife is enjoying the Galaxy Z Fold7! The smooth folding design and large display make multitasking and staying productive on the go feel easy and natural. Thank you for reaching out to us and sharing your experience. Great job you! We appreciate your choice of innovation with Samsung.
-Ty
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We are thrilled to hear how much your wife is enjoying the Galaxy Z Fold7! The smooth folding design and large display make multitasking and staying productive on the go feel easy and natural. Thank you for reaching out to us and sharing your experience. Great job you! We appreciate your choice of innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on May 12, 2026
Posted by: Billroy
[This review was collected as part of a promotion.] This is a really great phone! The large screen is great for multitasking.
Value
5
Response from Samsung USBy R&R, May 13, 2026
Howdy Billroy,
We appreciate hearing about how much you enjoy the Galaxy Z Fold7. The larger display enhances the multitasking experience, making everything, from streaming to productivity, feel more immersive and convenient. Thank you for your feedback, and thank you for being part of the Samsung community!
-Ty
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We appreciate hearing about how much you enjoy the Galaxy Z Fold7. The larger display enhances the multitasking experience, making everything, from streaming to productivity, feel more immersive and convenient. Thank you for your feedback, and thank you for being part of the Samsung community!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Cute little phone
on May 12, 2026
Posted by: Valstar
[This review was collected as part of a promotion.] This phone is so convenient for reading, studying and watching videos
Not to mention it takes great pictures! Better than my husbands Galaxy 24 ultra😁. I hadn't purchased a phone in 3 years before the Z fold and im glad I waited.
Not to mention it takes great pictures! Better than my husbands Galaxy 24 ultra😁. I hadn't purchased a phone in 3 years before the Z fold and im glad I waited.
Value
4
Response from Samsung USBy R&R, May 13, 2026
Hiya Valstar,
We enjoy hearing how the Galaxy Z Fold7 enhances your daily activities, such as reading, studying, and streaming. Its large display and impressive camera experience strike a great balance between productivity and entertainment. It seems the wait for this device was worthwhile for you. Thank you for sharing your enthusiasm for the Galaxy Z Fold7, and for choosing innovation with Samsung.
-Ty
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We enjoy hearing how the Galaxy Z Fold7 enhances your daily activities, such as reading, studying, and streaming. Its large display and impressive camera experience strike a great balance between productivity and entertainment. It seems the wait for this device was worthwhile for you. Thank you for sharing your enthusiasm for the Galaxy Z Fold7, and for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
love it, next fold 8
on May 13, 2026
Posted by: foldable7always
[This review was collected as part of a promotion.] I mostly use it for work, and the shared screen view is way better than my old phone. Plus, I use voice recording and meeting summaries, which makes my life so much easier.
Value
4
Response from Samsung USBy R&R, May 14, 2026
Hiya foldable7always,
Thank you for taking the time to leave feedback on the Galaxy Z Fold7. The expansive foldable display, split-screen multitasking, and Galaxy AI tools like voice recording and meeting summaries continue to help users stay productive throughout the workday. It is great to hear that your Galaxy Z Fold7 experience has made everyday tasks easier and more efficient. Thank you for letting us know how it is going, and thank you for choosing Samsung!
-Ty
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Thank you for taking the time to leave feedback on the Galaxy Z Fold7. The expansive foldable display, split-screen multitasking, and Galaxy AI tools like voice recording and meeting summaries continue to help users stay productive throughout the workday. It is great to hear that your Galaxy Z Fold7 experience has made everyday tasks easier and more efficient. Thank you for letting us know how it is going, and thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on May 13, 2026
Posted by: Koazrr
[This review was collected as part of a promotion.] The phone is awsome you can use it like a regular phone on the outside, the outer screen isn't too small its honestly perfect. The bigger screen feels so immersive it almost takes you away when you're watching videos. And the cameras if yk what ur doing are amazing!! Ive had it since around release and my inner screen has no damage or anything and im rough on my screens, if holding you from getting this phone is the inner display im rough on it and there's no damage or anything to worry about. I'd recommend 100 times over
Value
5
Response from Samsung USBy R&R, May 15, 2026
Hola Koazrr,
We appreciate your detailed feedback on the Galaxy Z Fold7. The immersive foldable display, balanced outer screen, and powerful camera system were all designed to create a premium experience that feels natural in every mode. It is great to hear the durability and overall Z Fold7 experience have continued to impress you long term. We are so thrilled you are enjoying your device, Thank you for being a part of the Samsung ecosystem.
-Ty
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We appreciate your detailed feedback on the Galaxy Z Fold7. The immersive foldable display, balanced outer screen, and powerful camera system were all designed to create a premium experience that feels natural in every mode. It is great to hear the durability and overall Z Fold7 experience have continued to impress you long term. We are so thrilled you are enjoying your device, Thank you for being a part of the Samsung ecosystem.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 13, 2026
Posted by: Paperboi
[This review was collected as part of a promotion.] This phone is awesome I love it, I love the camera and how easy-to-use it is.
Value
5
Response from Samsung USBy R&R, May 15, 2026
What’s up Paperboi,
We appreciate you sharing your experience with the Galaxy Z Fold7. The camera system, easy to use interface, and expansive display were all designed to create a premium Galaxy experience from day one. It is great to hear the device has been such an enjoyable fit for your everyday use. Thank you for choosing innovation with Samsung.
-Ty
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We appreciate you sharing your experience with the Galaxy Z Fold7. The camera system, easy to use interface, and expansive display were all designed to create a premium Galaxy experience from day one. It is great to hear the device has been such an enjoyable fit for your everyday use. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Top of the line phone for multitasking/streaming/g
on May 13, 2026
Posted by: samsunglover
[This review was collected as part of a promotion.] Galaxy AI is very nice to have and partner with the new and improved Bixby! They both work great at helping you use your device to the fullest. AI tools help with calling, messages, internet, multitasking, and so much more.
This phone is amazing if you like streaming, gaming or multitasking often! Its thin and has good battery life and a fast enough processor for most games. The crease is not noticeable unless you tilt the screen, looking straight ahead its a big flat screen! Its great for editing photos, or using a bigger screen for any preferred reasons.
The only downsides I can think of is the cases, its hard to find solid cases that are comfortable and long lasting, especially when the phone first came out. Its gotten better since. As well as the camera, which is a big downgrade from my S24 Ultra. The S line has top tier cameras, and the S26 Ultra camera/processing power far exceeds the fold. Outside of that, a lovely well balance reliable phone.
Its is very stury and not going to break easy at all. I've had it for almost a year and love it.
This phone is amazing if you like streaming, gaming or multitasking often! Its thin and has good battery life and a fast enough processor for most games. The crease is not noticeable unless you tilt the screen, looking straight ahead its a big flat screen! Its great for editing photos, or using a bigger screen for any preferred reasons.
The only downsides I can think of is the cases, its hard to find solid cases that are comfortable and long lasting, especially when the phone first came out. Its gotten better since. As well as the camera, which is a big downgrade from my S24 Ultra. The S line has top tier cameras, and the S26 Ultra camera/processing power far exceeds the fold. Outside of that, a lovely well balance reliable phone.
Its is very stury and not going to break easy at all. I've had it for almost a year and love it.
Value
4
Written by a customer while visiting Samsung US