Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,326 Reviews)
Rating breakdown 6,326 reviews
5 Stars
5,251
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Awesome phone
on March 13, 2026
Posted by: Kenobi
[This review was collected as part of a promotion.] The phone is awesome. I do not have any complaints. The features work amazing. This is my personal phone. However I do use it for work and school related purposes. I am studying to be a pastor so I use it for research. The large screen when open helps greatly for reading and making changes to word documents as well. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality. Love the inside large screen.
on March 13, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] The phone is great Auth awesome camera, very clear screens, excellent sound quality. Perfect size phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest
on March 13, 2026
Posted by: Shawndo
[This review was collected as part of a promotion.] This is the best phone ever and I can't wait until the wide fold 8 arrives. Keep the pressure on the competitions neck. Great work, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slimmer fold phone
on March 13, 2026
Posted by: Rose1124
[This review was collected as part of a promotion.] I bought the fold 7 last year, and prior to this i had fold 2. As you can see my old phone is vintage. However, the accessibility and clarity of the camera was better than the fold 7. Im the type of person who doesn't really enjoy all the features of the phone. What's important:call, text, search Google and camera. So not really happy with the camera features of this new phone, although I do like that it was designed slimmer and more compact, and the galaxy AI. But honestly, if my fold 2 wasnt dying, I wouldn't have replaced it.
Value
3
Response from Samsung USBy R&R, March 13, 2026
Hey there Rose1124,
Thank you for sharing your concerns about the camera on the Galaxy Z Fold7. We appreciate your feedback. If the photos from the Galaxy Z Fold7 appear over-sharpened, try lowering the detail level in the Camera Settings for a more natural look. When recording video in 8K on the Galaxy Z Fold7, remember that having more storage space and stable lighting can help ensure the best results. You might also consider using 4K for easier sharing. If the HDR effect appears inaccurate, updating both the front and rear cameras via the Software Update can often improve tonal balance. For more information on using the camera on your Galaxy Z Fold7, please check out the online article linked below. Thank you for your review and for choosing Samsung.
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your concerns about the camera on the Galaxy Z Fold7. We appreciate your feedback. If the photos from the Galaxy Z Fold7 appear over-sharpened, try lowering the detail level in the Camera Settings for a more natural look. When recording video in 8K on the Galaxy Z Fold7, remember that having more storage space and stable lighting can help ensure the best results. You might also consider using 4K for easier sharing. If the HDR effect appears inaccurate, updating both the front and rear cameras via the Software Update can often improve tonal balance. For more information on using the camera on your Galaxy Z Fold7, please check out the online article linked below. Thank you for your review and for choosing Samsung.
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Z Fold 7
on March 13, 2026
Posted by: California
[This review was collected as part of a promotion.] The Samsung Z Fold 7 so far has been one of the best products I have had. It gives one of the best battery lifestyle. I have ever used and it is very compatible for my day to day work life as a translator and interpreter. The product has great camera too even though its a foldable phone. I can even use my phone and watch t v off of it on a flat surface with it open. The customization ability is off the charts in comparison to other products that I have had in the past.I definitely recommend this phone for individuals who are self employed and need to have more than one screen in order to operate on a day to day basis.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tablet
on March 13, 2026
Posted by: Kenobi
[This review was collected as part of a promotion.] This tablets is amazing and much more than what I thought it would be. I use this for school and work purposes. I do researching, documents writing and presentations on it. The clarity of the picture is amazing. I use AI on it to create pictures of biblical scenes for bible verses for my sermon presentation and it is usually spot on with what I ask. The s pen helps out greatly when needing to write something faster than I can type. Screen size is more than enough as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent foldable
on March 13, 2026
Posted by: Calvin4873
[This review was collected as part of a promotion.] Excellent foldable phone. The only thing lacking is a larger front screen and bigger battery. I find myself charging a couple times a day. I also feel the background software should be better optimized as well. I turn off a lot of the background use of apps but still have a lot of phantom drain. Overall I am satisfied with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone best phone ever with Gemini
on March 13, 2026
Posted by: Lovemy2
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Fold 7 for a few weeks now, and honestly it feels like the future of smartphones. The design is incredibly impressive — it’s much thinner and lighter than previous foldables, so it actually feels comfortable to use like a normal phone when folded. When you open it up, the large 8-inch display turns it into a mini tablet, which is perfect for watching videos, multitasking, or reading documents.
The display quality is outstanding. Both the cover screen and the inner screen have smooth 120Hz refresh rates, so everything feels fast and fluid. The crease is also much less noticeable than older foldables, which makes the experience much more premium.
Performance is another highlight. With the Snapdragon 8 Elite processor and plenty of RAM, the phone runs extremely fast. Apps open instantly, multitasking is seamless, and switching between multiple windows on the big screen is very convenient.
The display quality is outstanding. Both the cover screen and the inner screen have smooth 120Hz refresh rates, so everything feels fast and fluid. The crease is also much less noticeable than older foldables, which makes the experience much more premium.
Performance is another highlight. With the Snapdragon 8 Elite processor and plenty of RAM, the phone runs extremely fast. Apps open instantly, multitasking is seamless, and switching between multiple windows on the big screen is very convenient.
Value
5
Written by a customer while visiting Samsung US