Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,325 Reviews)
Rating breakdown 6,325 reviews
5 Stars
5,250
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
4
Overall a solid phone
on November 23, 2025
Posted by: Datmexicanyogi
[This review was collected as part of a promotion.] Should discontinue the use of bixby. And should rearrange the layout of the map icons so you can reduce the chances of closing the app.
Value
4
Response from Samsung USBy R&R, November 24, 2025
Hey there Datmexicanyogi,
Thank you for your thoughtful review of the Galaxy Z Fold7. It's wonderful to hear the device is working well for you, and your interface suggestions highlight how important intuitive design is for multitasking. Samsung continues to strive to listen and enhance. We appreciate your choice of Samsung.
-Ty
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Thank you for your thoughtful review of the Galaxy Z Fold7. It's wonderful to hear the device is working well for you, and your interface suggestions highlight how important intuitive design is for multitasking. Samsung continues to strive to listen and enhance. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My Phone 3F
on November 25, 2025
Posted by: KingOfUncles77
[This review was collected as part of a promotion.] I think my Fold 7 is the future of PHONING. IT DOES SO MUCH ...IT SHOULD BE CALLED 3F FOR FOLD FUNCTION AND FUN PHONE.
I use the Galaxy AI to make cute pictures and video mods of family and friends.
I prefer the large screen for navigation when I am driving, working as a third monitor, or my bathroom tv when I'm concentrating 2 due my do.
Multitasking with multiple screen layouts blows your mind! For work or play. Night or day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ZFold7 is an amazing device
on November 26, 2025
Posted by: 47reasonstoshop
[This review was collected as part of a promotion.] The ZFold7 in unmatched in versatility and functionality not to mention that the inclusion of Galaxy AI capabilities makes it a must have for any android fan.
Value
5
Response from Samsung USBy R&R, December 2, 2025
Hey there 47reasonstoshop,
Thank you for the love. The Galaxy Z Fold7 combines a tablet-sized display with phone convenience and Galaxy AI, making creativity and multitasking feel natural anywhere. We are excited for you to experience it all! Thank you for the glowing review; we appreciate you choosing Samsung.
-Ty
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Thank you for the love. The Galaxy Z Fold7 combines a tablet-sized display with phone convenience and Galaxy AI, making creativity and multitasking feel natural anywhere. We are excited for you to experience it all! Thank you for the glowing review; we appreciate you choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Improved Dover Fol 6
on November 27, 2025
Posted by: Crocwahl
[This review was collected as part of a promotion.] The Galaxy AI feature is seamless. The phone weight feels significantly less than the Fold 6. The screen size is larger, clearer and more sturdy. While I thought i would miss the S pen from the 6, I do not. Also, the camera is far superior over the fold 6. Glad I upgraded!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features!
on November 28, 2025
Posted by: FoldUser888
[This review was collected as part of a promotion.] This phone has been awesome, far more than what i expected. Just when you have complete use of a phone then its when you open it and the screen transforms into a tablet. Coming from a different IOS i was very skeptical but my experiece of using a phone has gone from same ol' to eye opening. Would definitely recommend. The thinnes of the z fold 7 is eye dropping even with a case. The Galaxy AI is far more superior than what i had been used to so its fun and effective.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
good phone, but need extra care for external
on November 30, 2025
Posted by: Tarek
Verified Purchase:Yes
good phone, but need extra care for external screen
Response from Samsung USBy R&R, December 2, 2025
Hey there Tarek,
It's wonderful to hear you're enjoying the Galaxy Z Fold7. The large cover display is designed to be as functional as the main screen, and accessories are available to protect it without adding bulk. The Galaxy Z Fold7 features a screen rated for 500,000 folds, a new titanium frame, and a thinner, lighter Armor Flex Hinge. The inner screen includes a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested for everyday durability. The Armor Flex Hinge is 27% thinner and 43% lighter, yet it remains durable enough for the rated number of folds. With a case, your device is prepared for daily use. Your feedback helps us improve real-world durability. Thank you for your review and for choosing Samsung.
-Ty
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It's wonderful to hear you're enjoying the Galaxy Z Fold7. The large cover display is designed to be as functional as the main screen, and accessories are available to protect it without adding bulk. The Galaxy Z Fold7 features a screen rated for 500,000 folds, a new titanium frame, and a thinner, lighter Armor Flex Hinge. The inner screen includes a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested for everyday durability. The Armor Flex Hinge is 27% thinner and 43% lighter, yet it remains durable enough for the rated number of folds. With a case, your device is prepared for daily use. Your feedback helps us improve real-world durability. Thank you for your review and for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Cyrill
from United Kingdom
Expertise:Expert
Verified Purchase:Yes
Best phone ever! The build quality seems outstanding and the additional fold specific features are really well designed. Usability of the large screen is really great and every app just looks better. I am able to use it a lot more than I thought. My work laptop coincidentialy died a few weeks into owning the phone and the multitasking on the larger screen as well as DeX feature allowed me to work nearly like normal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, March 6, 2026
Hello Cyrill
This brings us joy! The Galaxy Z Fold7 combines everything you love about Galaxy devices, and your feedback inspires us. Thank you! Always forward, always Galaxy. Thank you for choosing innovation with Samsung.
-Ty
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This brings us joy! The Galaxy Z Fold7 combines everything you love about Galaxy devices, and your feedback inspires us. Thank you! Always forward, always Galaxy. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great foldable
on December 4, 2025
Posted by: MYSTERIO009
[This review was collected as part of a promotion.] I have had my fold 7 for 3 months now and love it. It's great for multitasking and playing games. I haven't been been disappointed. Only downside is I work in a really dust environment an it's always getting dust in the hinge even with a case that covers it.
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hello MYSTERIO009,
Thank you for sharing your experience. The Galaxy Z Fold7 is engineered to deliver smooth multitasking, immersive gaming, and flexible performance in a refined foldable design. Your feedback highlights how lifestyle and work conditions influence device interaction and helps guide continued innovation. Thanks for being a Samsung customer.
We thank you for taking the time to share how it is going in your working environment and it may be a good idea to take extra precaution when it comes to keeping your device safe. We thank you for your feedback and thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience. The Galaxy Z Fold7 is engineered to deliver smooth multitasking, immersive gaming, and flexible performance in a refined foldable design. Your feedback highlights how lifestyle and work conditions influence device interaction and helps guide continued innovation. Thanks for being a Samsung customer.
We thank you for taking the time to share how it is going in your working environment and it may be a good idea to take extra precaution when it comes to keeping your device safe. We thank you for your feedback and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US