Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,325 Reviews)
Rating breakdown 6,325 reviews
5 Stars
5,250
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Posted by: Diana
from Kissimmee, Fl
Expertise:Intermediate
Verified Purchase:Yes
I love the larger screen and minimal crease from the Fold. My games look amazing and apps run so much smoother. I do miss the pen function though.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is practical
on October 10, 2025
Posted by: Bighandman
[This review was collected as part of a promotion.] I have pretty big hands so being able to have extra space to put my hands when im playing games on my phone really helps it is a great product
Value
4
Response from Samsung USBy R&R, October 10, 2025
Hey there Bighandman,
We’re glad to hear you’re enjoying the Galaxy Z Fold7. You mentioned the comfortable size and functionality, which are key strengths of the Fold’s design. Its expanded screen space and seamless app continuity are designed to improve comfort and control, whether gaming, streaming, or multitasking. Our goal is to create tech that’s both smart and accessible, and your feedback shows we’re on the right path. Thanks for choosing innovation with Samsung!
-Ty
Samsung Support
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We’re glad to hear you’re enjoying the Galaxy Z Fold7. You mentioned the comfortable size and functionality, which are key strengths of the Fold’s design. Its expanded screen space and seamless app continuity are designed to improve comfort and control, whether gaming, streaming, or multitasking. Our goal is to create tech that’s both smart and accessible, and your feedback shows we’re on the right path. Thanks for choosing innovation with Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold in its class
on October 10, 2025
Posted by: Jimates
[This review was collected as part of a promotion.] This phone has great features, Ai works really well, screen time and graphics are sharp. Battery life is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 10, 2025
Posted by: Butterbean
[This review was collected as part of a promotion.] Galaxy AI is the best. The size of the phone is both large and small at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but it has its defects.
on October 10, 2025
Posted by: Xylok007
[This review was collected as part of a promotion.] Phone is excellent for everyday use. Battery life is surprisingly better than most other people say. Less than 60 days of using the phone and the folding screen started to lift. I got it repaired and what not but the phone still works great. The galaxy AI helps with image editing and video editing as well. I use the phone for taking notes when unfolded and the screen size is great but it sucks that there is not an included or supported stylus that I could use with the phone. Having a phone that unfolds to about the size of an iPad mini should have some sort of supported stylus or even included. The photos I have captured are great and a lot of the tools available for photo editing make a big difference.
Value
3
Response from Samsung USBy R&R, October 16, 2025
Hi Xylok007,
Thank you for sharing your thoughts on your Galaxy Z Fold7. We enjoy seeing how our users' devices serve them, and it’s clear you've become quite familiar with your Z Fold7. The removal of the S Pen functionality was a decision aimed at achieving a sleeker design. Your feedback points out an area where we can improve, and we appreciate your input. If you have any further questions, please don't hesitate to contact our Samsung Support Team with suggestions or concerns. We thank you for your review and value your choice of Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Z Fold7. We enjoy seeing how our users' devices serve them, and it’s clear you've become quite familiar with your Z Fold7. The removal of the S Pen functionality was a decision aimed at achieving a sleeker design. Your feedback points out an area where we can improve, and we appreciate your input. If you have any further questions, please don't hesitate to contact our Samsung Support Team with suggestions or concerns. We thank you for your review and value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome color, clarity and sound. The fastest phon
on October 11, 2025
Posted by: Blayne90
[This review was collected as part of a promotion.] The galaxy ai is very quick at deciphering information thrown at it and quite accurate. The gameplay is superb with fantastic graphics and very low lag. The workspace for multiple programs is top notch and easy to manage. I wish it still had the built in stylus, as I love and use it frequently, but it's not much of a drawback when you have such a powerful and easy to use smartphone. The receptor for wifi and signal far outstrips my old phones and quickly connects flawlessly. The battery life lasts atleast a day and a half, even if I do a lot of gaming or busy programs with little battery loss.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around great product
on October 11, 2025
Posted by: Ranzfoldman
[This review was collected as part of a promotion.] I love my galaxy z fold 7 it has great graphics for when im playing games the camera works flawlessly I use it everyday at work and I use Galaxy ai to assist me with with my homework for the recovery classes I am taking the galaxy z fold 7 was worth every dollar I paid the wireless powersharing is another ingenious feature the battery will last all day playing or streaming online it is lightning fast and very tough it is my smartest purchase this yr I recommend the galaxy z fold 7 to people every day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features
on October 11, 2025
Posted by: Yeppi14
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is the company's seventh-generation foldable, focusing on significant hardware and display improvements to create a thinner, lighter, and more practical folding experience. Released in July 2025, it is considered Samsung's most refined foldable yet, addressing many criticisms of previous models.
Here is a review of the Galaxy Z Fold 7 based on expert and user feedback.
The Good
Thinner, lighter design: The most immediately noticeable improvement is the Z Fold 7's slim profile, making it easier to hold and use in both folded and unfolded states. It is thinner and lighter than both the previous Z Fold 6 and traditional slab phones like the Galaxy S25 Ultra.
Wider, more usable cover screen: The outer cover display has a wider, more standard aspect ratio (21:9 compared to the Z Fold 6's 22:9), making it far more practical for everyday tasks like typing, browsing, and reading. For many users, this reduces the need to constantly open the phone.
Upgraded main display: The larger 8.0-inch internal display features a less noticeable crease thanks to a new titanium lattice and a more advanced hinge. It is brighter and offers excellent picture quality for multitasking and media consumption.
Flagship-level camera: The Z Fold 7 finally gets an "Ultra"-grade camera system, adopting the same 200MP main wide-angle lens found on the Galaxy S25 Ultra. This results in a significant improvement in photo quality compared to older Z Fold models.
Powerful performance: Th
Here is a review of the Galaxy Z Fold 7 based on expert and user feedback.
The Good
Thinner, lighter design: The most immediately noticeable improvement is the Z Fold 7's slim profile, making it easier to hold and use in both folded and unfolded states. It is thinner and lighter than both the previous Z Fold 6 and traditional slab phones like the Galaxy S25 Ultra.
Wider, more usable cover screen: The outer cover display has a wider, more standard aspect ratio (21:9 compared to the Z Fold 6's 22:9), making it far more practical for everyday tasks like typing, browsing, and reading. For many users, this reduces the need to constantly open the phone.
Upgraded main display: The larger 8.0-inch internal display features a less noticeable crease thanks to a new titanium lattice and a more advanced hinge. It is brighter and offers excellent picture quality for multitasking and media consumption.
Flagship-level camera: The Z Fold 7 finally gets an "Ultra"-grade camera system, adopting the same 200MP main wide-angle lens found on the Galaxy S25 Ultra. This results in a significant improvement in photo quality compared to older Z Fold models.
Powerful performance: Th
Value
5
Written by a customer while visiting Samsung US