Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,325 Reviews)
Rating breakdown 6,325 reviews
5 Stars
5,250
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
ZERO ISSUES!
on May 11, 2026
Posted by: AustinB
[This review was collected as part of a promotion.] I have owned many fold devices from Samsung and all did really well for what they had to offer but this one specifically blew me away in all categories, the durability is insane! The clarity with the screen is amazing! And the bigger cover screen and inside screen definitely make up for the past years! DO NOT SKIP ON THIS PHONE!
Value
5
Response from Samsung USBy R&R, May 13, 2026
Hey there AustinB,
We truly appreciate hearing this kind of excitement from long-time Fold users. The Galaxy Z Fold7 was designed to provide a more refined experience in terms of durability, display quality, and everyday usability. It's wonderful to know that the larger screens and improved performance really stood out to you. Thank you for your loyalty to the Z Fold series and for making Samsung a part of your daily life!
-Ty
Samsung Support
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We truly appreciate hearing this kind of excitement from long-time Fold users. The Galaxy Z Fold7 was designed to provide a more refined experience in terms of durability, display quality, and everyday usability. It's wonderful to know that the larger screens and improved performance really stood out to you. Thank you for your loyalty to the Z Fold series and for making Samsung a part of your daily life!
-Ty
Samsung Support
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Samsung Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the thin design
on May 16, 2026
Posted by: Budieoreo
[This review was collected as part of a promotion.] Galaxy AI is the best love it truly Gemini That's what I
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great great productivity and gaming
on May 27, 2026
Posted by: Antorsjr
[This review was collected as part of a promotion.] I have truly enjoyed my Fold 7. The slimness of the phone plus being able to open up to a large side screen, to watch videos and play games have been amazing. The latest AI updates. I have been playing around with and enjoying as well. The biggest one is call screening voice detects and controlling other smart devices. In my house.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 29, 2026
Posted by: Af8282
[This review was collected as part of a promotion.] Awesome features and awesome phone. The most beautiful phone I've ever seen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is full of useful features
on May 29, 2026
Posted by: Chad0305
[This review was collected as part of a promotion.] The wide screen one the phone is unfolded allows for clearer viewing and the multi screen display allows to me to do multiple things at once especially when on the phone dealing with customer care rep who always need different verification documents. Galaxy AI is always responsive and fast with answer useful answers amd suggestions while browsing the internet or youtube for DIY projects.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Okay so far
on July 25, 2025
Posted by: Firstpost
[This review was collected as part of a promotion.] So far the experience has been pretty good. I'm trying to figure out if the battery is going to improve I utilize my phone daily for business and pleasure and it appears that it may work well for me. I still have to learn more about the phone.But so far so good.
Value
4
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for your review! It’s great to see that you’re having a positive experience with the Galaxy Z Fold7! We understand the importance of having a durable battery, especially if you use your phone for business and pleasure. If you're curious about the battery life, definitely check out the adaptive battery feature. It intelligently manages your apps by putting those you rarely use into sleep mode, which helps conserve battery and data. You can customize the settings for this feature under Settings > Device care > Battery > More > Settings > Put unused apps to sleep. This way, apps that haven’t been used in three days or more won’t run in the background, ensuring you get the most out of your battery life. Be sure to check out the link attached for additional options to help enhance your phone's battery life. If you have any questions or need further assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung S25 plus
on July 28, 2025
Posted by: JFIVE1182
[This review was collected as part of a promotion.] Love the size of the s25 plus & battery life is awesome.And I love using the A.I explain things, especially using the camera A.I. Also great to watch video content and play music too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Most Refined Fold Yet – Z Fold 7 Delivers
on July 29, 2025
Posted by: malbep
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is the thinnest foldable phone on the market, and it truly feels amazing in the hand. Samsung has done an incredible job making it lighter, more comfortable, and easier to hold—even for long periods. The larger, more immersive screen makes multitasking and media consumption even better than before. Everything about this device screams premium, from the sleek design to the smooth performance. It's not just a phone—it’s an experience. Simply perfect. 👌
Value
5
Written by a customer while visiting Samsung US