Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,344 Reviews)
Rating breakdown 6,344 reviews
5 Stars
5,264
4 Stars
780
3 Stars
162
2 Stars
45
1 Star
93
87%of customers recommend this product.
(
645 out of
739)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Has fast processing and is highly detailed
on July 26, 2025
Posted by: KaniacCombo
[This review was collected as part of a promotion.] The processing on the phone is amazing, I've already tried to play some games and I can tell a difference in processing and detail from my other phone and now I can make my screen bigger also which makes it twice as fun for it being twice it's size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good build bad features
on July 26, 2025
Posted by: Bigtexas
[This review was collected as part of a promotion.] Switched to this from the Google pixel 9 pro fold and I can say the build quality is a apparent upgrade I do miss some of the features like being able to save app pairings as icons, the ability to rotate anything when the phone is unfolded,and the fact it had no restrictions on what apps you could use on split screen
Value
4
Response from Samsung USBy R&R, February 24, 2026
Howdy Bigtexas,
Thank you for sharing your feedback. We’re happy to hear you appreciate the solid build quality of the Galaxy Z Fold7. Your thoughts on software preferences help shape ongoing platform updates and new features. We value your participation in the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your feedback. We’re happy to hear you appreciate the solid build quality of the Galaxy Z Fold7. Your thoughts on software preferences help shape ongoing platform updates and new features. We value your participation in the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The best yet
on July 26, 2025
Posted by: Krazytoonz
[This review was collected as part of a promotion.] I've been using the fold series for the last few years after switching from the note series for work, productivity is the key for any phone I get. Being in management for a company that is in the 8 figures bracket, everything moves quickly and there is no time to wait to be "in the office", the office needs to be with me at all times.
The fold series has been great for this purpose, but this device has taken it to a new level, with the sleek design, thin screens, lighter weight, wider cover screen, better cameras and a feature packed ui, this phone is a productivity powerhouse that is unrivaled. With the support of Galaxy Ai, there are no limits to what you can do on this device, calling it a phone at this point feels like a disservice.
The fold series has been great for this purpose, but this device has taken it to a new level, with the sleek design, thin screens, lighter weight, wider cover screen, better cameras and a feature packed ui, this phone is a productivity powerhouse that is unrivaled. With the support of Galaxy Ai, there are no limits to what you can do on this device, calling it a phone at this point feels like a disservice.
One thing is certain, the fold series is my series and I will be with this line for the long haul, this is definitely the best yet and it's only going to get better from here.
Bravo Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Delivers as Promised
on July 26, 2025
Posted by: BLoveFold7
[This review was collected as part of a promotion.] Galaxy AI pairs well with the Fold 7's innovative hardware making this device an pleasant user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than I could have imagined
on July 26, 2025
Posted by: LakeSmart
[This review was collected as part of a promotion.] I had an S23 Ultra, but it started dying: unresponsive screen, wasn't working well as a phone.
I used Samsung Switch & Google to set up my Z Fold7, it took an hour & a half, but EVERYTHING transferred! All of my apps both personal and for work, all of my photos & music, my call logs, my texts -- Everything transferred.
Using just the front screen it's just a slightly smaller Samsung. But if you open it up (which was far easier than I anticipated) I can actually see without my reading glasses the article or email! Watched South Park last night, and it switches the orientation to sideways with a film box. It was like watching on a tablet.
Works well as an actual phone. Takes wide selfies with both sides open. Great camera.
I was worried I would see the fold when the phone is open, but I really don't. I am relieved that it's better than I thought it would be. No regrets
I used Samsung Switch & Google to set up my Z Fold7, it took an hour & a half, but EVERYTHING transferred! All of my apps both personal and for work, all of my photos & music, my call logs, my texts -- Everything transferred.
Using just the front screen it's just a slightly smaller Samsung. But if you open it up (which was far easier than I anticipated) I can actually see without my reading glasses the article or email! Watched South Park last night, and it switches the orientation to sideways with a film box. It was like watching on a tablet.
Works well as an actual phone. Takes wide selfies with both sides open. Great camera.
I was worried I would see the fold when the phone is open, but I really don't. I am relieved that it's better than I thought it would be. No regrets
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful device
on July 26, 2025
Posted by: Watkins
[This review was collected as part of a promotion.] I gotta say. In the first few days of using this new fold the wow factor has not gone away. The device is slim with a gorgeous screen and awesome camera. It's really hard putting this thing down and every single person I've shown this thing to ends up wanting one.
The upgraded Galaxy AI features really take the user experience to a whole new level.
Samsung you knocked it out of the park here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable Powerhouse: Drowning Out the Backlash
on July 26, 2025
Posted by: derdeutscheramerikaner
Expertise:Expert
The Galaxy Z Fold 7 is a powerhouse. Super fast, ultra thin, and lightweight. The hype is real.
The large inner display looks amazing, perfect for movies, multitasking, even running games and classic console emulators! Top tier.
The large inner display looks amazing, perfect for movies, multitasking, even running games and classic console emulators! Top tier.
About the negative reviews: They're ridiculous. Samsung announced no S Pen support. If it's a deal breaker, don't get the phone. People complaining about the price, if it's too much don't get it. Simple.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not so great
on July 26, 2025
Posted by: Nate
Great phone but I will say the s25 ultra will be coming back and this phone is going back. There are some key features that they desperately dropped the ball on. First of all Samsung, what is the deal with these speakers. They are by far some of the quietest and less than average. If you're a heavy music video listener get the 25 ultra. Next is the battery, let's get on track with the other foldables and switch to silicon carbon. The last thing is this dang camera bump is out of this world. I'd much rather than useful and makes this phone very annoying.
Response from Samsung USBy R&R Team, July 28, 2025
It's great to hear from you, Nate! Thank you for sharing your thoughts on the Galaxy Z Fold7. We’re glad to see you find it to be a great phone! We appreciate your feedback about the speakers as well. If you feel as though the speakers are not as loud as they should be, we recommend checking for updates on your device and also be sure to restart your device. We understand how important sound quality is, especially for music and videos. We’re constantly working to enhance audio experiences, and your input will help guide our future developments. Regarding the battery life, be sure to utilize the adaptive battery feature. This feature learns your usage patterns for various apps, keeping the apps you use regularly active even after you exit them. Conversely, apps that you rarely use are closed immediately to prevent them from running in the background and wasting battery life, or using Wi-Fi or mobile data. You can do this by going into the Settings, then selecting Battery, and finally choosing Adaptive Battery. We truly value your insight on this. For more troubleshooting options, please be sure to check out the link attached. As for the camera bump, we appreciate your feedback as we strive to balance functionality with aesthetics. Your feedback is invaluable to us as we look to refine our designs. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
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Written by a customer while visiting Samsung US