Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,343 Reviews)
Rating breakdown 6,343 reviews
5 Stars
5,263
4 Stars
780
3 Stars
162
2 Stars
45
1 Star
93
87%of customers recommend this product.
(
645 out of
739)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
It's like a transformer robot
on April 9, 2026
Posted by: Duckie
[This review was collected as part of a promotion.] I enjoy it, it's like I can have normal size or extra big cell phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Better design but Battery life is abysmal.
on April 13, 2026
Posted by: Nick 123
from New Lenox IL
Expertise:Expert
After using this since launch the phone is an improvement over the fold 6, but the battery life is so terrible I will probably go with another phone brand this year. Battery life has gotten worse the past 3 Folds since they refuse to put a better battery in. Cameras also haven't improved in a very long time.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, April 16, 2026
Hello Nick 123,
Thank you for your detailed feedback. The Galaxy Z Fold7 is designed to combine flexibility and performance, and your input on battery life and camera expectations highlights what is most important for long-term use.
Your Galaxy Z Fold7 includes settings and features to help you monitor and extend the device's battery life. You can track battery performance and use power-saving modes when needed to maximize battery longevity. In the Device Care menu, you can view the estimated battery life based on your recent activity and closely monitor how different apps use the battery.
To do this, open Settings, then swipe to and tap Battery. Battery usage will appear in the center of the menu. Tap "View Details" to review app usage information, including Screen On and Screen Off times, which will help you identify what may be draining your battery.
For more information on extending the battery life of your Galaxy Z Fold7, please visit the link below. If you need further assistance, please reach out to our Samsung Support Team. We appreciate your feedback and thank you for being part of the Samsung family.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your detailed feedback. The Galaxy Z Fold7 is designed to combine flexibility and performance, and your input on battery life and camera expectations highlights what is most important for long-term use.
Your Galaxy Z Fold7 includes settings and features to help you monitor and extend the device's battery life. You can track battery performance and use power-saving modes when needed to maximize battery longevity. In the Device Care menu, you can view the estimated battery life based on your recent activity and closely monitor how different apps use the battery.
To do this, open Settings, then swipe to and tap Battery. Battery usage will appear in the center of the menu. Tap "View Details" to review app usage information, including Screen On and Screen Off times, which will help you identify what may be draining your battery.
For more information on extending the battery life of your Galaxy Z Fold7, please visit the link below. If you need further assistance, please reach out to our Samsung Support Team. We appreciate your feedback and thank you for being part of the Samsung family.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Folding Powerhouse!
on April 14, 2026
Posted by: Spartanmediaworks
[This review was collected as part of a promotion.] The Samsung Galaxy Z is the ultimate centerpiece for a mobile creative studio. Using Samsung DeX as my primary computing system allows me to run my entire writing and filmmaking workflow through web-based apps, literally keeping my professional studio in my pocket.
The hardware is equally impressive:
Immersive Canvas: The large internal screen is great, but hooking up AR glasses provides a massive workspace for complex edits.
Reliable Power: The battery life is more than substantial for long creative outings.
Premium Build: Its solid quality and ergonomic comfort—whether open or closed—make it incredibly functional.
I even use it as my daily driver for everything from professional production to personal tasks.i even use it in my vehicles with android auto. It ticks all the boxes and then some.
The hardware is equally impressive:
Immersive Canvas: The large internal screen is great, but hooking up AR glasses provides a massive workspace for complex edits.
Reliable Power: The battery life is more than substantial for long creative outings.
Premium Build: Its solid quality and ergonomic comfort—whether open or closed—make it incredibly functional.
I even use it as my daily driver for everything from professional production to personal tasks.i even use it in my vehicles with android auto. It ticks all the boxes and then some.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is one off the best I ever had
on April 27, 2026
Posted by: Hellrazor13
[This review was collected as part of a promotion.] Its like playing life when I gamble it's real clear n it's durable to the max
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Gret for games and watching videos
on May 11, 2026
Posted by: Nitebreed1
[This review was collected as part of a promotion.] Great quality videos and can't even see the crease in the middle
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My z fold 7
on May 19, 2026
Posted by: Zfoldlover
[This review was collected as part of a promotion.] Thank samsung for building the z fold 7
I'm impressed by all of the features
I have been using it for about 2 weeks now.
As I dig deeper into all of the phones features, I'm finding it is extremely adaptable
I'm impressed by all of the features
I have been using it for about 2 weeks now.
As I dig deeper into all of the phones features, I'm finding it is extremely adaptable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a REAL smartphone!
on May 25, 2026
Posted by: Bjm056
[This review was collected as part of a promotion.] Best phone I've had ever, first fold phone I owned and not going back. The integration of the Galaxy AI the phone & the phone's main screen is beyond expectations, specially when it comes to phote editing. Awesome device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on May 27, 2026
Posted by: Lyonbeats
[This review was collected as part of a promotion.] I use my fold 7 to pay for my purchases and my main use is entertainment my videos look beautiful on this phone. I use galaxy Ai to find information on many topics its accurate and helpful. I really use my phone for everything going on in in my life on a daily basis I can't live without it. It has made my life easier with the galaxy Ai and wallet features. I'm a samsung user for life!
Value
5
Written by a customer while visiting Samsung US