Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(6,336 Reviews)
Open Ratings Snapshot
Rating breakdown 6,336 reviews
5 Stars
5,257
4 Stars
779
3 Stars
162
2 Stars
45
1 Star
93
87%of customers recommend this product. 
(
644 out of 738
)
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Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
Insane Workhorse and Style
on August 3, 2025
Posted by: Singhhhaa
[This review was collected as part of a promotion.] Great phone for how it looks. No compromise in style. Galaxy AI tops any other competition.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing all around
on August 8, 2025
Posted by: LouRebel
[This review was collected as part of a promotion.] Best phone I've ever had. Intuitive and easy to use. The Galaxy AI is especially helpful in providing information. 10 out of 10!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stylish and Modern
on August 9, 2025
Posted by: Moonstar
[This review was collected as part of a promotion.] I like that this device is so sleek, and thin. It is my lighter than my previous version of the fold. I love the larger screen and love the versatility of the functions of the inner screen. The picture is vibrant yet easy to the eye. Photos are awesome, i like to take pictures with it. Definitely 5 out of 5 stars.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
nice phone
on August 20, 2025
Posted by: bigbigapple
[This review was collected as part of a promotion.] powerful al, for me nice camera, cpu GPU are perfect, but somethingsI don'tlike it, no s pen, not too much color I can choose, also because too thin not good my big fingers,that's why I need s pen
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7. We appreciate your feedback about the phone's camera and performance. We noticed your concern about the lack of an S Pen and the color options. The Galaxy Z Fold7 is available in three stunning colors like Blue Shadow, Silver Shadow, and Jet Black. Additionally, there is an exclusive Mint color available. While we recognize the value of the S Pen, our focus with this latest model was to deliver the lightest and thinnest Galaxy Z experience. Our priority was to maximize portability, making sure it's easy to carry and use throughout your day. If you have any further concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful Graphics
on August 23, 2025
Posted by: Kupid
Wonderful product easy to use and the graphics are Wonderful
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very thin
on August 24, 2025
Posted by: BugsBunny
[This review was collected as part of a promotion.] The first thing, Samsung finally made the front screen bigger to be used as a normal phone. When it's unfolded, the thickness is just mm thicker than the USB C charging port.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My First Fold, Nice but Pricey for My Needs
on August 28, 2025
Posted by: DelmarvaGuy
from Salisbury, MD
Expertise:Beginner
Verified Purchase:Yes
I'm new to the Fold series. I have found, that for me, I use the bigger screen less than I thought I would. But it is nice when I occasionally play a game. Having said that, the phone is thinner and more lightweight than my Ultra was, which is surprising. It has nice speed and a lot of storage space. A bit pricey. The camera bump out is a bit extreme. Overall, no real complaints.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Phone performance
on September 1, 2025
Posted by: Setal
from Nj
Expertise:Expert
Verified Purchase:Yes
Phone is too slow and and screen freezes on regularly
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Setal. We hate to see that you're experiencing slow performance and screen freezes with your phone.We're glad you reached out and we're here to help. The first step we recommend is to make sure your phone and all apps are updated with the latest software. You can explore additional options to enhance performance through the link provided. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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