Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,324 Reviews)
Rating breakdown 6,324 reviews
5 Stars
5,249
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
4
Great phone problems with Android auto
on May 16, 2026
Posted by: Amino92
[This review was collected as part of a promotion.] Overall its a fun phone i love emulating my gba on it and having a GBA sp of sorts again. Reception has been a bit spotty compared to my s23 ultra. And android auto has been a nightmare tried different releases including betas and still have issues even when plugged in by usb. Ruled out vehicle by using other phones with flawless connection.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best foldingnphone I've used
on May 20, 2026
Posted by: endpoint
[This review was collected as part of a promotion.] Galaxy ai has been fun to use for changing up my photos.
The fold has been wonderful for traveling making it so I don have to consider buying a separate tablet but still letting me enjoy a larger screen for in flight entertainment.
While at home being able to split the unfolded screen with my apps has really helped my multi tasking while keeping my messaging/notes open while I watch any content in the other half.
Value
4
Response from Samsung USBy R&R, May 22, 2026
Hola endpoint,
Thank you for sharing your experience with the Galaxy Z Fold7 256GB. It's exciting to hear that Galaxy AI and the foldable experience have made such a strong impression on you. Many users appreciate the versatility and premium multitasking features offered by the Fold lineup. Thank you for making Samsung a part of your daily life.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7 256GB. It's exciting to hear that Galaxy AI and the foldable experience have made such a strong impression on you. Many users appreciate the versatility and premium multitasking features offered by the Fold lineup. Thank you for making Samsung a part of your daily life.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone ... but
on July 27, 2025
Posted by: JBird0813
[This review was collected as part of a promotion.] Galaxy AI works wonders on this phone. It's quick too. Cameras zoom is incredible.
However ... not crazy about the extended cameras since the camera is so thin it will not lay flat. Covers are available of course.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features and camera a must
on July 28, 2025
Posted by: Talk2much
[This review was collected as part of a promotion.] Galaxy Al is perfect for my familyvqnd how streaming the apps are awesome. The camera quality is so beautiful and clear and it have the best sound. Its easy to use and fun to play games on. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S Pen capability
on July 28, 2025
Posted by: Wayawaya
[This review was collected as part of a promotion.] I feel like samsung has forgotten the S Pen users this year. From removing the air action on the Samsung S 25 ultra and not having S Pen capability on the fold 7 was a major step back.
Please, next year we need something with S Pen capabilities.
Please, next year we need something with S Pen capabilities.
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Thanks for reaching out to us, Wayawaya. We appreciate your honest feedback on the Galaxy Z Fold7! We understand that you are frustrated regarding the lack of an S Pen with this iteration of the Fold. The new design of the Z Fold7 is designed to be slimmer and lighter, which is one of the reasons the S Pen has been removed from the design. We value your insights as we continue to make improvements and changes in the future. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 28, 2025
Posted by: Thunder
[This review was collected as part of a promotion.] This is an excellent phone.. amazing speed.. awesome graphics..stunning sound quality.. the battery is long lasting and I'm honestly blown away by this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on July 29, 2025
Posted by: Wamkmo
[This review was collected as part of a promotion.] I am upgrading from the fold 5 to the fold 7. This new fold device has everything that's been missing from the older models like the new AI and thinner and lighter and has a bigger screens inner and outer and the cameras are still amazing and is great for gaming and vlogging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Totally worth the upgrade from Fold to fold
on July 30, 2025
Posted by: HappyinNC
[This review was collected as part of a promotion.] This Galaxy Z Fold 7 , is so much sleeker, and slimmer. Easier to handle and open than the first version. Some people might miss NO stylus pen. I prefer it. It would fall out of my case. I rarely used it. I used my finger. I love this updated faster, bug free version, plus it has the amazing "Galaxy AI” technology. Totally worth the upgrade.
Value
4
Written by a customer while visiting Samsung US