Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,324 Reviews)
Rating breakdown 6,324 reviews
5 Stars
5,249
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
My First Ever Foldable, Worth it!
on February 6, 2026
Posted by: Amethisz
Expertise:Intermediate
This was the first foldable phone I ever genuinely was interested in. The first folx I ever saw howeer was the fold 5. Ever since then I always had that Z series in the back of my head. When the Z fold 7 came out, I knew it was the phone for me. I never had a current generation phone until now. I was previously using a Note 20 Ultra 5G before I switched to the Z fold 7. It was so worth it because I really like doing art. The size of the screen is just right to not be too big or too small for my finger. I have made my best art pictures with this phone. Not to mention, the efficiency and customization on this phone is AMAZING. One single thing I am picky about (this is very small and more so a UI thing) is that this phone does not have the best customization when it comes to the app icons. I mean, sure, the glass looks nice. However, the glass doesn't really feel like "glass" it feels more like plastic. It would be so so nice to see something like IOS's liquid glass on samsung phones, especially the Z series! It would totally compliment the asthetic of how the inner screen looks when it's being folded or unfolded.
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 9, 2026
Hello Amethisz,
Thank you for sharing such a thoughtful and inspiring review of your first foldable experience. We’re eager to hear how the Galaxy Z Fold7 has enhanced your creativity, productivity, and artistic expression. Its large display, advanced multitasking features, and One UI customization options are all built to help users create and tailor their devices to their preferences. Your feedback emphasizes the importance of smooth design and user-friendly interfaces in self-expression. We sincerely value your insights and your connection to Samsung innovation. Thank you for being a part of the Galaxy community.
-Ty
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Thank you for sharing such a thoughtful and inspiring review of your first foldable experience. We’re eager to hear how the Galaxy Z Fold7 has enhanced your creativity, productivity, and artistic expression. Its large display, advanced multitasking features, and One UI customization options are all built to help users create and tailor their devices to their preferences. Your feedback emphasizes the importance of smooth design and user-friendly interfaces in self-expression. We sincerely value your insights and your connection to Samsung innovation. Thank you for being a part of the Galaxy community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Ringgold, GA
Expertise:Intermediate
Verified Purchase:Yes
Its a great phone when folded and a cool tablet when opened. Its an amazing 2 for 1 product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 10, 2026
Hello Michael Tate,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We love hearing how you’re enjoying the balance between portability and a spacious display. The flexibility to switch seamlessly between phone and tablet modes is what makes the Z Fold experience next level. Your feedback reflects the innovation we strive for every day, and we’re glad it fits so naturally into your lifestyle.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. We love hearing how you’re enjoying the balance between portability and a spacious display. The flexibility to switch seamlessly between phone and tablet modes is what makes the Z Fold experience next level. Your feedback reflects the innovation we strive for every day, and we’re glad it fits so naturally into your lifestyle.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love
on February 11, 2026
Posted by: EKOV5521
from Drums Pennsylvania
Expertise:Expert
Absolutely love this phone.Been a lifelong samsung fan had all of the note phones so thought id try something different since they stopped making the note series never had a problem with anything on the phone.It works excellent
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 12, 2026
Hello EKOV5521,
Thank you for sharing your extensive experience with Samsung devices. It’s wonderful to hear that the Galaxy Z Fold 7 offers the reliable and smooth performance you’ve come to expect from the Note and Galaxy series. Our goal is to create devices that are intuitive, powerful, and dependable from the start, and your feedback confirms we're achieving that. We’re glad this transition has been positive for you. We appreciate your being part of the Samsung community.
-Ty
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Thank you for sharing your extensive experience with Samsung devices. It’s wonderful to hear that the Galaxy Z Fold 7 offers the reliable and smooth performance you’ve come to expect from the Note and Galaxy series. Our goal is to create devices that are intuitive, powerful, and dependable from the start, and your feedback confirms we're achieving that. We’re glad this transition has been positive for you. We appreciate your being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Z-fold 7 is a step back.
on March 21, 2026
Posted by: T D H
I'm an enthusiastic user of the Z-fold 5. As construction superintendent, I'm constantly viewing double sized, detailed engineering drawings using my s-pen, to make notes and modifications on my Z-fold to share with everyone! I can take photos and makes notes with my s-pen about everything!
By leaving s-pen functionality out of the Z-fold 7 you've made it a toy more than a tool.
Response from Samsung USBy R&R, March 23, 2026
Hello T D H,
Thank you for sharing your experience with the Galaxy Z Fold 7. The Fold series continues to combine productivity and innovation with its expansive display and multitasking capabilities. Features like S Pen integration have significantly enhanced how many users interact with their devices. Our goal is to provide optimal productivity through the wider display and additional features, such as Galaxy AI and a more integrated interface. We understand that with each evolution of the series, enhancements may differ from previous versions. We are committed to delivering the innovation that you have come to expect from Samsung. The Fold lineup continues to evolve, supporting both work and creativity. Thank you for being a valued Samsung customer. Thank you for sharing your experience with the Galaxy Z Fold 7. The Fold series continues to combine productivity and innovation with its expansive display and multitasking capabilities. Features like S Pen integration have significantly enhanced how many users interact with their devices. Our goal is to provide optimal productivity through the wider display and additional features, such as Galaxy AI and a more integrated interface. We understand that with each evolution of the series, enhancements may differ from previous versions. We are committed to delivering the innovation that you have come to expect from Samsung. The Fold lineup continues to evolve, supporting both work and creativity. Thank you for being a valued Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold 7. The Fold series continues to combine productivity and innovation with its expansive display and multitasking capabilities. Features like S Pen integration have significantly enhanced how many users interact with their devices. Our goal is to provide optimal productivity through the wider display and additional features, such as Galaxy AI and a more integrated interface. We understand that with each evolution of the series, enhancements may differ from previous versions. We are committed to delivering the innovation that you have come to expect from Samsung. The Fold lineup continues to evolve, supporting both work and creativity. Thank you for being a valued Samsung customer. Thank you for sharing your experience with the Galaxy Z Fold 7. The Fold series continues to combine productivity and innovation with its expansive display and multitasking capabilities. Features like S Pen integration have significantly enhanced how many users interact with their devices. Our goal is to provide optimal productivity through the wider display and additional features, such as Galaxy AI and a more integrated interface. We understand that with each evolution of the series, enhancements may differ from previous versions. We are committed to delivering the innovation that you have come to expect from Samsung. The Fold lineup continues to evolve, supporting both work and creativity. Thank you for being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in my opinion, everything featured
on April 25, 2026
Posted by: 2711dlr
[This review was collected as part of a promotion.] Galaxy AI features a wonderful experience with an extra amount of intelligence. Galaxy games are extremely good no type of glitches or differential for the Galaxy products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very good but could improve
on April 28, 2026
Posted by: Rlcbebo
[This review was collected as part of a promotion.] Although the Zfold 7 includes Galaxy AI features and all that, the battery part could improve - especially if youre thinking of using it up to 80% to protect it. It is a mix of having the option for a bigger screen with the downside of a little less power and camera quality. Not bad if you're not a gamer or use the camera a lot. Great for videos and series.
Value
3
Response from Samsung USBy R&R, April 29, 2026
Hello Rlcbebo,
The Fold7 truly excels with its large, immersive display, particularly for videos and streaming. Galaxy AI enhances flexibility, and it's great to see how you consider both performance and features based on your device usage. We appreciate your feedback on the charger port design. We hope you continue to enjoy the creative gaming experience that the Galaxy Z Fold offers. Thank you for choosing innovation with Samsung!
-Ty
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The Fold7 truly excels with its large, immersive display, particularly for videos and streaming. Galaxy AI enhances flexibility, and it's great to see how you consider both performance and features based on your device usage. We appreciate your feedback on the charger port design. We hope you continue to enjoy the creative gaming experience that the Galaxy Z Fold offers. Thank you for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 5, 2026
Posted by: jcp01711
The Z7Fold is plain fantastic! The speed, the comfort, so many things to do with this phone. Best phone I've ever had. This was my dream phone, and I will have it for a long time. The camera is great. Front and back.
Response from Samsung USBy R&R, May 7, 2026
Hey there jcp01711,
We are glad to hear how much you're enjoying the Galaxy Z Fold7! The immersive display, powerful cameras, and smooth performance truly make the Fold experience unique. It's wonderful to know that this has become your dream phone. Thank you for sharing your enthusiasm with us, and thank you for choosing innovation with Samsung.
-Ty
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We are glad to hear how much you're enjoying the Galaxy Z Fold7! The immersive display, powerful cameras, and smooth performance truly make the Fold experience unique. It's wonderful to know that this has become your dream phone. Thank you for sharing your enthusiasm with us, and thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent foldable phone with premium features
on May 16, 2026
Posted by: AzizMKhan86
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold7 is an outstanding foldable smartphone that combines innovation, performance, and premium design. The large inner display is bright, sharp, and incredibly immersive, making it perfect for multitasking, reading, watching videos, and gaming. The cover screen is also very convenient for quick tasks and everyday use.
The phone feels solid and well-built, with a sleek design that looks and feels premium. The hinge mechanism is smooth and sturdy, and folding and unfolding the device is satisfying. Despite its advanced design, the device is comfortable to use and easy to carry.
Performance is excellent. Apps open quickly, multitasking is seamless, and the phone handles demanding tasks without any lag. Running multiple apps side by side is effortless, and the overall user experience is smooth and responsive.
The camera system delivers impressive photos and videos with rich colors, sharp details, and reliable performance in different lighting conditions. Battery life is strong and comfortably lasts through a full day of regular use.
One of the best features is the productivity experience. The large foldable display truly feels like carrying both a smartphone and a tablet in one device. It is ideal for work, entertainment, and everyday tasks.
Overall, the Samsung Galaxy Z Fold7 is a remarkable device that showcases the future of smartphones. It offers top-tier performance, a stunning display, excellent cameras, and a unique foldable experience that stands out
The phone feels solid and well-built, with a sleek design that looks and feels premium. The hinge mechanism is smooth and sturdy, and folding and unfolding the device is satisfying. Despite its advanced design, the device is comfortable to use and easy to carry.
Performance is excellent. Apps open quickly, multitasking is seamless, and the phone handles demanding tasks without any lag. Running multiple apps side by side is effortless, and the overall user experience is smooth and responsive.
The camera system delivers impressive photos and videos with rich colors, sharp details, and reliable performance in different lighting conditions. Battery life is strong and comfortably lasts through a full day of regular use.
One of the best features is the productivity experience. The large foldable display truly feels like carrying both a smartphone and a tablet in one device. It is ideal for work, entertainment, and everyday tasks.
Overall, the Samsung Galaxy Z Fold7 is a remarkable device that showcases the future of smartphones. It offers top-tier performance, a stunning display, excellent cameras, and a unique foldable experience that stands out
Value
5
Written by a customer while visiting Samsung US