Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,332 Reviews)
Rating breakdown 6,332 reviews
5 Stars
5,256
4 Stars
777
3 Stars
162
2 Stars
44
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Z-Folf 7 powerhouse
on October 14, 2025
Posted by: don2345
[This review was collected as part of a promotion.] The phone I have found to be all I need. From the thinness, to the great cameras, size of the screen when flipped open which brings the tab life, to the battery life, all these makes the Z-Fold 7 a powerhouse.
I don't not envisage my daily trips without having my Z-Fold 7with me. Even with a case, it is not bulky. When closed, it becomes a phone long enough for anything and everything a phone is expected to do, and more. Open, it becomes a mini tablet big enough for the needs of a tablet. AI features are top-notch.
I will recommend this phone to anyone who wants and expects a lot from a phone. You will not be disappointed.
I don't not envisage my daily trips without having my Z-Fold 7with me. Even with a case, it is not bulky. When closed, it becomes a phone long enough for anything and everything a phone is expected to do, and more. Open, it becomes a mini tablet big enough for the needs of a tablet. AI features are top-notch.
I will recommend this phone to anyone who wants and expects a lot from a phone. You will not be disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Inner Screen itself broken
on April 19, 2026
Posted by: Sree
from Texas
Expertise:Intermediate
In screen got broken, with few months of use. I lost my money due to this worthless phone. Please do not put your money on any fold or flip phone, I feel it is failure model
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 20, 2026
Greetings Sree,
Thank you for taking the time to share your thoughts on the Galaxy Z Fold7. The foldable design offers a unique experience, and many users appreciate the versatility it provides in daily use. The Galaxy Z Fold7 is designed for those who want the portability and intuitive feel of a traditional smartphone, combined with the enhanced power and flexibility of a larger, unfolded display all in one device.
With its ultra-thin and lightweight design and a wider cover display, the Galaxy Z Fold7 ensures a seamless on-the-go experience, making typing and browsing effortless when it is folded. Built to move with users confidently, the Galaxy Z Fold7 is durable and engineered for everyday use. It can withstand repeated folding and is robust enough to endure being tossed in a bag, thanks to a restructured hinge and foldable display.
The Armor Flex Hinge is thinner and lighter, featuring an enhanced water droplet design and a newly implemented multi-rail structure that reduces visible creasing and strengthens durability by evenly dispersing stress. The cover display is constructed with Corning® Gorilla® Glass Ceramic 2, a new glass ceramic that incorporates crystals within its glass matrix, ensuring enhanced durability and resistance to cracks while maintaining a remarkably thin profile.
Additionally, the Advanced Armor Aluminum used in the frame and hinge housing increases strength and hardness by 10%. The main display has been restructured to be thinner and lighter yet remains strong, thanks to the addition of a Titanium plate layer. Furthermore, the Ultra-Thin Glass (UTG) has been increased to be 50% thicker, making the display even tougher.
If your Galaxy Z Fold7 screen is damaged, please be advised that physical damage typically presents as noticeable cracks or chips in the glass. You may also observe ink spots or bleeding pixels. We are here to help with expanded service options. In partnership with uBreakiFix, an authorized Samsung service provider, we offer phone repairs, including cracked screens, directly at your location so you can stay at home. Samsung Repair Services can help you schedule either a walk-in or mail-in repair to fix your cracked screen using genuine Samsung parts.
Samsung Authorized Service Centers provide a local option for fast, reliable repairs you can trust. For more information on repair costs, please visit our website.
If you have a Samsung Premium Care service contract, it covers accidental damage with a low deductible, extending protection after your standard warranty expires. This coverage applies whether you need a repair or a replacement. Terms and conditions apply; learn more by checking your Samsung Premium Care options.
Your feedback helps us continue to enhance durability and design. Thank you for choosing innovation with Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Repair Services
https://www.samsung.com/us/support/service/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on the Galaxy Z Fold7. The foldable design offers a unique experience, and many users appreciate the versatility it provides in daily use. The Galaxy Z Fold7 is designed for those who want the portability and intuitive feel of a traditional smartphone, combined with the enhanced power and flexibility of a larger, unfolded display all in one device.
With its ultra-thin and lightweight design and a wider cover display, the Galaxy Z Fold7 ensures a seamless on-the-go experience, making typing and browsing effortless when it is folded. Built to move with users confidently, the Galaxy Z Fold7 is durable and engineered for everyday use. It can withstand repeated folding and is robust enough to endure being tossed in a bag, thanks to a restructured hinge and foldable display.
The Armor Flex Hinge is thinner and lighter, featuring an enhanced water droplet design and a newly implemented multi-rail structure that reduces visible creasing and strengthens durability by evenly dispersing stress. The cover display is constructed with Corning® Gorilla® Glass Ceramic 2, a new glass ceramic that incorporates crystals within its glass matrix, ensuring enhanced durability and resistance to cracks while maintaining a remarkably thin profile.
Additionally, the Advanced Armor Aluminum used in the frame and hinge housing increases strength and hardness by 10%. The main display has been restructured to be thinner and lighter yet remains strong, thanks to the addition of a Titanium plate layer. Furthermore, the Ultra-Thin Glass (UTG) has been increased to be 50% thicker, making the display even tougher.
If your Galaxy Z Fold7 screen is damaged, please be advised that physical damage typically presents as noticeable cracks or chips in the glass. You may also observe ink spots or bleeding pixels. We are here to help with expanded service options. In partnership with uBreakiFix, an authorized Samsung service provider, we offer phone repairs, including cracked screens, directly at your location so you can stay at home. Samsung Repair Services can help you schedule either a walk-in or mail-in repair to fix your cracked screen using genuine Samsung parts.
Samsung Authorized Service Centers provide a local option for fast, reliable repairs you can trust. For more information on repair costs, please visit our website.
If you have a Samsung Premium Care service contract, it covers accidental damage with a low deductible, extending protection after your standard warranty expires. This coverage applies whether you need a repair or a replacement. Terms and conditions apply; learn more by checking your Samsung Premium Care options.
Your feedback helps us continue to enhance durability and design. Thank you for choosing innovation with Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Repair Services
https://www.samsung.com/us/support/service/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Meh
on July 26, 2025
Posted by: LiftedNinja
from Georgia
Expertise:Expert
The phone is too thin to me, but I got big hands. The screen is also a lot less brighter in the daylight than my s23 or s24 ultra were. Not having a pen sucks really bad. The camera doesn't have the 100x zoom, which also sucks. Other than that it's ok.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We understand that the design may feel different if you have larger hands, and we appreciate that feedback. The Galaxy Z Fold7 features a significant upgrade with its 200 MP wide camera, compared to the 50 MP camera on the Galaxy Z Fold6, elevating your photography experience to new heights. We also value your input regarding the screen brightness in daylight, as well as the absence of the S Pen. Your insights help us improve. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing new feel
on July 26, 2025
Posted by: Happy2talk
[This review was collected as part of a promotion.] I love the new and sleek look and the Galaxy AI has made everything simpler in my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Into the Fold!
on July 28, 2025
Posted by: Ine3dmon3y
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Fold7 for a few weeks now, and it’s completely changed how I handle my day-to-day routine. The large inner display is perfect for streaming my favorite shows and movies with stunning clarity, and it folds down to a compact size that easily fits in my pocket. Gaming feels next-level with the smooth refresh rate and the immersive screen that almost feels like a small tablet.
Galaxy AI is a game-changer. I use it for everything, summarizing long emails for work, translating messages on the fly, and even enhancing my photos before posting them. It’s like having a personal assistant built right into my phone.
For work and school tasks, the multi-window feature lets me run multiple apps side by side, taking notes during video calls or reviewing documents while chatting with my team is effortless. It’s also become my go-to device for sports updates and quick gaming breaks, thanks to its power and versatility.
The Galaxy Z Fold7 isn’t just a phone, it’s an all-in-one tool that’s made my life more productive and fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great design and seamless multitasking
on August 24, 2025
Posted by: Good2go
[This review was collected as part of a promotion.] This is my daily gaming,streaming and working phone. The slim design make portability a breeze. Galaxy AI helps me draft emails and edit photos on the fly. I'd be lost without my Galaxy Fold 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy Z Fold 7
on July 27, 2025
Posted by: Love2Samsung
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is Samsung's latest foldable smartphone and it is easily the best one yet. It's insanely thin, light, and powerful, while borrowing the 200mp camera from the S25 Ultra, and somehow still packing the same size battery inside.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on October 26, 2025
Posted by: Exalted1
[This review was collected as part of a promotion.] This is my 3rd fold and the best fold so far. I have a busy work schedule and the multitasking on the fold 7 saves ne a lot if valuable time.
Value
5
Written by a customer while visiting Samsung US