Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,332 Reviews)
Rating breakdown 6,332 reviews
5 Stars
5,256
4 Stars
777
3 Stars
162
2 Stars
44
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
2025 Best Phone
on August 2, 2025
Posted by: PhoneAddict25
[This review was collected as part of a promotion.] Looking for a new phone? Yes, this phone meets all expectations for me. I love how light the phone is and the front screen is the same size as a regular phone. The fold screen makes steaming, gaming, and browsing the internet that much better. I enjoy using the the split screen to open multiple apps for mutli-tasking.
Galaxy AI face to face translation comes handy when I'm communicating to my workers with little English.
Highly recommending buying the Galaxy Z Fold 7 if you are thinking about a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly thin folding phone!
on August 6, 2025
Posted by: FortFold
[This review was collected as part of a promotion.] Thinnest of the folding designs by far. Front glass and hinge show Samsungs high standards. Inside (plastic?) screen is still fairly easily damaged. Mediocre battery life without battery saver mode. Great chipset and speed, runs Galaxy AI plus multiple other apps without slowdown. If you've been holding out on a folding phone, nows a great time to get one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung fold 7
on August 9, 2025
Posted by: Moetowaij
[This review was collected as part of a promotion.] I love the fold 7 love the design I had all the flips but I never had a fold by far it's the best phone and thinnest phone right now 2025 it just feels right in your hand the weight everything not to mention the buds pro 3 are amazing the sound quality make you feel like your actual there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
AI and Memory
on August 9, 2025
Posted by: TechiatHeart
[This review was collected as part of a promotion.] I enjoy connecting to social media platforms. I also like using AI to help me search. I wish it had more memory so could do more.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone! AI powerhouse!
on August 11, 2025
Posted by: Spf123
[This review was collected as part of a promotion.] The Samsung Galaxy Fold 7 is a powerhouse of innovation, blending cutting-edge hardware with intelligent software. The foldable design feels more refined than ever, with a durable hinge and a stunning 7.6-inch main display that’s perfect for multitasking and media.
The integration of Gemini AI takes the experience to the next level. From smart app optimizations to enhanced voice commands, Gemini AI makes the Fold 7 feel like a true productivity companion. Features like real-time translation, AI-assisted photo editing, and predictive text input are incredibly smooth and useful.
Performance is top-notch, thanks to the latest Snapdragon chip, and battery life easily lasts a full day. The cameras are impressive, with AI enhancements making shots look professional.
Verdict: The Galaxy Fold 7, powered by Gemini AI, is the ultimate foldable for tech enthusiasts who want premium hardware and next-gen AI capabilities. A game-changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice 👌 and Amazing samsung galaxy fold7
on August 18, 2025
Posted by: Like26
[This review was collected as part of a promotion.] I am interested for samsung galaxy fold 7 next week or next month I bought samsung galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
fold 7
on August 29, 2025
Posted by: ashaam
from queens new york
Expertise:Expert
thin is good, but i dont like the fact it has a small battery, no fast charging, no ip68 and dust.2k is way too over price .
Features
2
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for your feedback on the Galaxy Z Fold7, Ashaam. We appreciate your thoughts. To highlight some things you brought up, the Z Fold7 comes with an IP48 rating, which means it resists solid particles greater than 1 mm and has been tested for submersion in fresh water up to 5 feet for 30 minutes. You can feel confident using it in various conditions, just remember to rinse off any residue and dry it afterward. Additionally, the battery life is powered by a robust 4400mAh capacity along with mDNIe technology ensuring maximum efficiency whether you’re gaming, watching videos, or multitasking. The Z Fold7 also comes equipped with fast charging capabilities to keep you going throughout your day. If you are experiencing a shortened battery life, we recommend checking out the links attached for options to help increase your battery performance. If you have any further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
1
The product software and capabilities are great.
on September 23, 2025
Posted by: Reviewsforless
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 stands as a powerful testament to the progress of foldable technology, a device that has successfully refined many of the criticisms leveled at its predecessors. It boasts a sleek, lightweight design, stunning displays, a best-in-class processor, and a vastly improved camera system. On the surface, it is a triumph of engineering and a genuinely compelling option for those seeking a singular device for both productivity and media consumption. However, this impressive achievement is fundamentally undermined by a single, catastrophic flaw: the inherent fragility of its inner main display. The reported failure of the screen from a simple, low-force interaction—a case study at the heart of this analysis—is not an isolated incident but a symptom of a systemic vulnerability that contradicts the manufacturer's bold durability claims.
This review concludes that while the Galaxy Z Fold 7 pushes the boundaries of smartphone technology, its core promise of a durable and reliable device is broken. The high cost of repair and documented susceptibility to everyday pressure damage represent a significant financial and functional risk for the consumer. Its fatal flaw in fundamental reliability prevents it from being a practical choice for the general public. If I knew the inner screen could be damaged by pressing a app to open it, I would have kept my I phone 15 pro max. If Samsung doesn't help rectify the issue, it may be my last Samsung.
This review concludes that while the Galaxy Z Fold 7 pushes the boundaries of smartphone technology, its core promise of a durable and reliable device is broken. The high cost of repair and documented susceptibility to everyday pressure damage represent a significant financial and functional risk for the consumer. Its fatal flaw in fundamental reliability prevents it from being a practical choice for the general public. If I knew the inner screen could be damaged by pressing a app to open it, I would have kept my I phone 15 pro max. If Samsung doesn't help rectify the issue, it may be my last Samsung.
Value
1
Response from Samsung USBy R&R, September 24, 2025
Hi there, Thank you for sharing your feedback on the Galaxy Z Fold7. We value your input and appreciate your detailed thoughts. Regarding screen durability concerns, Galaxy Z devices feature multiple protective layers and undergo testing to handle daily use, all while preserving their slim, foldable design that makes them distinctive. The durability of the device comes from Samsung’s foldable OLED technology. The Galaxy Z Fold7 has passed a 500,000-fold durability test conducted by Bureau Veritas, a global testing organization, highlighting its impressive resilience. It’s also the first Samsung display to boost the Ultra Thin Glass by 50%, greatly improving impact absorption. Many users enjoy the immersive display and multitasking capabilities unique to the Galaxy Z Fold7. Thank you for choosing Samsung’s innovative technology. -Ty
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Written by a customer while visiting Samsung US