Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,328 Reviews)
Rating breakdown 6,328 reviews
5 Stars
5,253
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Satisfaction guaranteed
on March 23, 2026
Posted by: kbishj
[This review was collected as part of a promotion.] I really love my Z Fold 7 mainly for its redesign having a wider cover screen along with a top notch camera is real nice! I have using Samsung foldables since the Z Fold 2 and I can definitely express without a doubt that the Z Fold 7 is their best foldable so far. I really look foward to their next foldable the Z Fold 8.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The impressive large screen when it's opened.
on April 14, 2026
Posted by: Edgar55
[This review was collected as part of a promotion.] The use of Galaxy AI is a game changer! Now I can simply ask for just about any topic or idea to watch how Galaxy AI impresses me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on April 17, 2026
Posted by: Bennyliem
[This review was collected as part of a promotion.] Great just need upgrade the charging speed and battery size
Value
4
Response from Samsung USBy R&R, April 22, 2026
Hey there Bennyliem,
It's wonderful to hear that you're enjoying the Galaxy Z Fold7! Devices like this are designed to stretch the boundaries of what a phone can do while maintaining strong performance throughout the day. Your feedback regarding the battery and charging is valuable and helps us understand what matters most in everyday use. Thank you for sharing your thoughts. We appreciate you choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's wonderful to hear that you're enjoying the Galaxy Z Fold7! Devices like this are designed to stretch the boundaries of what a phone can do while maintaining strong performance throughout the day. Your feedback regarding the battery and charging is valuable and helps us understand what matters most in everyday use. Thank you for sharing your thoughts. We appreciate you choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone, but hate the angel wings effect
on May 10, 2026
Posted by: NC Buyer
I enjoy the phone, with one exception. I hate the angel wings effect that occurs when the phone is closed due to the screens touching. I contacted Samsung about this issue and was referred to a third party for repair, but was told that Samsung made the phone so thin that there was no issue and to clean the screen frequently.
Overall, I wish I had kept my Z Fold 6
Response from Samsung USBy R&R, May 11, 2026
Hey there NC Buyer,
Thank you for sharing your experience with the Galaxy Z Fold 7. The slim design and large, immersive display offer a distinctive feel, and we understand how significant the changes between generations can be for longtime Fold users. We appreciate your comments about potential issues that may arise with your device over time. By cleaning your display periodically, you can keep the screen smooth and make navigation easier. We value your honest feedback and loyalty to the Galaxy Z Fold series. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold 7. The slim design and large, immersive display offer a distinctive feel, and we understand how significant the changes between generations can be for longtime Fold users. We appreciate your comments about potential issues that may arise with your device over time. By cleaning your display periodically, you can keep the screen smooth and make navigation easier. We value your honest feedback and loyalty to the Galaxy Z Fold series. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Non
on July 26, 2025
Posted by: Big ben
My camera looks weird and also my screen looks whitesh
Response from Samsung USBy R&R Team, July 28, 2025
Thank you so much for your feedback on the Galaxy Z Fold7, Ben! We're always elated to hear your thoughts! One of the standout features of the phone is its wider-angle camera, which is perfect for group selfies, allowing you to capture vivid and defined images of all your friends. We would love to gather more details about your experience so that we can better assist you. Please reach out to us at Samsung Support, so we can look into what you are experiencing and ensure you're getting the most out of your Z Fold7. Your satisfaction is our top priority! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Z Fold 7 a crippled phone.
on July 26, 2025
Posted by: Bassam Ashak
Without the sPen, this device is crippled. All other good stuff you added to it are useless without the S Pen. Way to go my Z Fold 5 good phone with an S Pen.
Response from Samsung USBy R&R Team, July 28, 2025
Thanks for sharing your feedback on the Galaxy Z Fold7, Bassam. We really appreciate your insights. We truly appreciate your insights. We love your enthusiasm about the S Pens, and we understand that some people may feel disappointed that they are not compatible with this iteration of the Z Fold series. While the S Pen isn't available with this phone, the Z Fold7 is designed to suit your needs. The 6.5-inch Cover Screen on the Galaxy Z Fold7 may be wider, but its slimmed-down folded body is perfectly sized for your hand, making typing feel more natural. You can get things done comfortably and with ease. Once again, thank you so much for sharing your feedback! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Philadelphia,PA
Expertise:Expert
Verified Purchase:Yes
Loved the upgrade from fold 5 to fold 7. It is an upgrade in all aspects except for the battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, December 23, 2025
Hey there Zubin David,
Thank you for sharing your experience with the Galaxy Z Fold7. It's wonderful to hear how the thinner design, lighter feel, and fast performance made an impression during your upgrade. The Z Fold7 goal is to deliver a polished foldable experience that balances performance with portability. We value your feedback and appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It's wonderful to hear how the thinner design, lighter feel, and fast performance made an impression during your upgrade. The Z Fold7 goal is to deliver a polished foldable experience that balances performance with portability. We value your feedback and appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A "wow" from a folding phone veteran
on July 26, 2025
Posted by: Dr KW
from Bay Area, CA
Expertise:Expert
Upgrading from a fold 5 to 7. Love the new size and how slim it is. A bit sad about them nixing the under-pixel camera on the inner screen since it was so neat, but I feel like I won't miss it. Love the green color too. Feels great in hand, I do use both a case and a popsocket, which I think really helps me keep a good hold on it. Unboxed it at work and a group of coworkers oohed and awed at it. We'll see how it holds up but based on my fold 5 staying pristine over the last 2 years despite a few frizbee-esque drops, I'm hoping for great things. I will say the hinge on this thing feels crisp and so satisfying to me, even as a folding phone veteran. I'm really impressed so far. Pic is a comparison of my fold 5 in a case to the fold 7 in a case. Samsung didn't sell a full case so I went with an aftermarket one that covered both sides.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US