Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,328 Reviews)
Rating breakdown 6,328 reviews
5 Stars
5,253
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Posted by: Arii
from HI
Expertise:Expert
Verified Purchase:Yes
The good:
Great upgrade from previous generation: slimmer, main cameras bulge is inevitable for great quality so not an issue, front screen size is life changer, inside selfie camera is much better now that it is punched and not under screen.
Great upgrade from previous generation: slimmer, main cameras bulge is inevitable for great quality so not an issue, front screen size is life changer, inside selfie camera is much better now that it is punched and not under screen.
The not so good:
The price and the battery life is worse than Fold 5 or 6 for some reason (all running with same OS version)
The price and the battery life is worse than Fold 5 or 6 for some reason (all running with same OS version)
For the future:
Get the front screen size 6.9 and the inner to 8.8 and bring back the pen if can ;)
Get the front screen size 6.9 and the inner to 8.8 and bring back the pen if can ;)
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R, January 23, 2026
Good day Arii,
Thanks for your detailed feedback. The Galaxy Z Fold7 features a sleeker design, bigger screens, and improved camera capabilities to enhance multitasking and daily activities. Battery life can differ depending on usage habits, screen time, and features used. Your future-oriented ideas highlight the enthusiasm for foldable technology and how users see its evolution. We appreciate your loyalty as a Samsung customer.
-Ty
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Thanks for your detailed feedback. The Galaxy Z Fold7 features a sleeker design, bigger screens, and improved camera capabilities to enhance multitasking and daily activities. Battery life can differ depending on usage habits, screen time, and features used. Your future-oriented ideas highlight the enthusiasm for foldable technology and how users see its evolution. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone of all.
on January 28, 2026
Posted by: Hanish M
from Tx
Now I feel like I am using a folding phone, very light weight, very good performance, great features, everything I wanted in a mobile is there in it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hi Hanish M,
Thank you for sharing your experience with the Galaxy Z Fold7. It's great that you feel the full impact of a foldable design paired with powerful performance makes this device special. The Z Fold7 delivers advanced features while remaining light and comfortable for daily use. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It's great that you feel the full impact of a foldable design paired with powerful performance makes this device special. The Z Fold7 delivers advanced features while remaining light and comfortable for daily use. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Tyrone
from Stratford Ct
Expertise:Expert
Verified Purchase:Yes
Love my fold7, I like the bigger screen display, and camera feature are getting better with technology in cell phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 20, 2026
Hey Tyrone,
Thank you for your wonderful review of the Galaxy Z Fold7. We’re thrilled to hear that you are enjoying this impressive device. The larger, crisp display allows you to easily start work on the Flex cover screen and quickly transfer it to the main screen. Its camera system is like having a DSLR in your pocket. Our goal is to continually provide innovative features and cutting-edge technology that stay ahead of the curve. We’re glad you’re able to experience this. We truly appreciate your feedback and thank you for choosing Samsung.
-Ty
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Thank you for your wonderful review of the Galaxy Z Fold7. We’re thrilled to hear that you are enjoying this impressive device. The larger, crisp display allows you to easily start work on the Flex cover screen and quickly transfer it to the main screen. Its camera system is like having a DSLR in your pocket. Our goal is to continually provide innovative features and cutting-edge technology that stay ahead of the curve. We’re glad you’re able to experience this. We truly appreciate your feedback and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Galaxy
from Houston
Verified Purchase:Yes
Battery is still an issue. It will last about a day in power-saving mode, otherwise, it's difficult. Constant use will only get you half a day, and when connected to all kinds of Bluetooth devices like Android Auto and a watch, it's way less than half a day.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R, February 24, 2026
Hey Galaxy,
Thank you for sharing your experience. The Galaxy Z Fold7 is built for powerful multitasking, immersive displays, and seamless device connectivity. It's great to hear your perspective, as it highlights how people really use their devices. For tips on extending your Galaxy Fold7's battery life, please see the linked article below. We appreciate you being a valued member of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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Thank you for sharing your experience. The Galaxy Z Fold7 is built for powerful multitasking, immersive displays, and seamless device connectivity. It's great to hear your perspective, as it highlights how people really use their devices. For tips on extending your Galaxy Fold7's battery life, please see the linked article below. We appreciate you being a valued member of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
I’ve been an early adopter of Samsung’s foldables and have owned every version of both the Fold and the Flip. Each generation has improved, but the Fold 7 is the first one that truly feels refined.
The hinge is noticeably tighter and more confidence-inspiring, and the slimmer profile makes a bigger difference than I expected. Closed, it feels natural in the hand, not bulky, not awkward. Open, it feels like a serious productivity tool.
For the first time, I don’t feel like I’m carrying a cool piece of tech that I need to be careful with. It feels durable. Purpose-built. Like a device designed to be used hard, not admired gently.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 26, 2026
Hi there Spud,
We're excited to hear that you're enjoying your Galaxy Z Fold7! This device has been designed to enhance your everyday experiences with outstanding performance and a sleek design. We're glad you're noticing improvements over previous generations as we continue to innovate in our Galaxy Z Fold series to improve usability.
The slimmer design, more immersive display, and a more durable hinge that allows for a secure snap closure make it pocket-friendly too! Here’s to staying productive. We truly value your feedback. Thank you for being a part of the Samsung journey. Shine bright with Samsung!
-Ty
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We're excited to hear that you're enjoying your Galaxy Z Fold7! This device has been designed to enhance your everyday experiences with outstanding performance and a sleek design. We're glad you're noticing improvements over previous generations as we continue to innovate in our Galaxy Z Fold series to improve usability.
The slimmer design, more immersive display, and a more durable hinge that allows for a secure snap closure make it pocket-friendly too! Here’s to staying productive. We truly value your feedback. Thank you for being a part of the Samsung journey. Shine bright with Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great interface and technology
on February 27, 2026
Posted by: LUCKY SHARMS1726
My Galaxy Fold 7 is hands down the best phone ever. Its sleek , durable, and the interface is unmatched. Iphones can't compete with Samsung .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Actual use o this phone leaves a lot to be desired
on March 16, 2026
Posted by: Lkleyrer
from Michigan
Expertise:Intermediate
I know people are showing a lot of love for this phone, but I have to disagree, at least with some aspects. The phone is heavy and awkward. It doesn't respond well, even with out a case. I used a Note 9 for ages and loved it, so some of my opinions are based on previous experience. My biggest concern is that it doesn't easily use a stylus. I purchased after market cases that I thought would help. But either they are super hard to get out of the case, or they're the wrong thickness, or they sort of fit when the phone is closed, but not when it's open AND when I found one that I believed was ideal, the
squishy end pulled off coming out of the case and left a little, hard stump that's useless. My husband bought a 26 Ultra and really likes it. I keep asking if he'll swap with me. No chance.!
squishy end pulled off coming out of the case and left a little, hard stump that's useless. My husband bought a 26 Ultra and really likes it. I keep asking if he'll swap with me. No chance.!
Features
2
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R, March 17, 2026
Hi there Lkleyrer,
Thank you for sharing your detailed experience with the Galaxy Z Fold 7. The Z Fold series is designed to provide a large, immersive display, along with multitasking capabilities that support both productivity and entertainment in a single device. It remains slim and lightweight for optimal functionality, offering a unique experience compared to traditional smartphones. Samsung continues to innovate with the Z Fold lineup and the broader Galaxy ecosystem. Your feedback is valuable to us, and we consider comments like yours when determining future features. We appreciate you being a valued Samsung customer.
-Ty
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Thank you for sharing your detailed experience with the Galaxy Z Fold 7. The Z Fold series is designed to provide a large, immersive display, along with multitasking capabilities that support both productivity and entertainment in a single device. It remains slim and lightweight for optimal functionality, offering a unique experience compared to traditional smartphones. Samsung continues to innovate with the Z Fold lineup and the broader Galaxy ecosystem. Your feedback is valuable to us, and we consider comments like yours when determining future features. We appreciate you being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the money I spent
on March 20, 2026
Posted by: Unhappy
from Florida
On a bad not, when I purchased the phone, I was expecting some instructions on key items to help guide me. Nothing was with the phone except a little sleeve on turning on & off and care. It is very slow to bring the front screen up, slow to switch between screens, and let's not mention trying to figure out how to do a simple screen shot!! Just not a user friendly phone.
On a good note, I do like the open screen feature. That is the main reason I purchased for my company.
I we
On a good note, I do like the open screen feature. That is the main reason I purchased for my company.
I we
Features
2
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R, March 21, 2026
Hello there,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold7 is designed to deliver a dynamic experience with its expansive display and multitasking capabilities. By exploring the built-in features, gestures, and settings, you can unlock more of the device's potential over time. The foldable format accommodates both work and everyday use in a single device. Thank you for being a valued member of the Samsung community.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold7 is designed to deliver a dynamic experience with its expansive display and multitasking capabilities. By exploring the built-in features, gestures, and settings, you can unlock more of the device's potential over time. The foldable format accommodates both work and everyday use in a single device. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US