Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,327 Reviews)
Rating breakdown 6,327 reviews
5 Stars
5,252
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Posted by: Taner
Expertise:Expert
Verified Purchase:Yes
Phone is great. Large yet thin. Feels like a normal phone that turns into tablet. Sound is kind of low. And the lack of s pen support really drop the score.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for your feedback on the Galaxy Z Fold7, Taner! We're glad to see you appreciate the large yet thin design. It truly creates a unique experience of having a phone that transforms into what feels like a tablet. As for the S Pen, while it remains a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet, focusing on maximum portability. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. We are always here to help! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Shirley S
from Prescott valley, Arizona
Expertise:Intermediate
Verified Purchase:Yes
I feel like its delicate and clunky at the same time. Very overpriced and to me not much different in speed or resolution as my S22 Ultra.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, September 4, 2025
We appreciate you taking the time to share your honest feedback on the Galaxy Z Fold7, Shirley. We really appreciate hearing from our customers. We see that you had some concerns regarding the speed and resolution. We want to highlight that the Galaxy Z Fold7 is powered by the latest Snapdragon® mobile processor, which provides great speed and performance. It also features improved graphics for gaming, making your experience smooth and enjoyable. Additionally, the display is brighter and smoother than ever before. With a maximum brightness of 2600 nits and a refresh rate of up to 120 Hz, everything you do on the Z Fold7 looks amazing. We hope you continue to explore all the possibillities with your Z Fold7. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Theo
from Phoenix
Expertise:Intermediate
Verified Purchase:Yes
Love my new phone. Love everything about it. The front screen is all i use. No need to open the fold. The picture quality is out of this world.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So I guess I thought it was cool to fold
on September 4, 2025
Posted by: IRBaboon710
[This review was collected as part of a promotion.] I've been adjusting to the completely awesome differences between new 7fold and the S 25ultra. Most impressive thing is that there is nothing I'm
Aware of with the completly redesigned and noticeably larger front screen as well as the increased size W/H of the full screen mode. Not to provide tmi, but comparing 6vs 7 while folded shows this device is half the size of its sister device which is surprisingly a good bit of really complete and successful surprises that are not expected to make it
Aware of with the completly redesigned and noticeably larger front screen as well as the increased size W/H of the full screen mode. Not to provide tmi, but comparing 6vs 7 while folded shows this device is half the size of its sister device which is surprisingly a good bit of really complete and successful surprises that are not expected to make it
Value
5
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7! We appreciate your feedback and are glad to know you think the foldable design is cool and enjoy the differences compared to the S25 Ultra. Your comments about the larger front screen and the full-screen mode are exactly what we wanted to achieve with this fold. We know how important these features are for a great user experience, and it's nice to hear they are working well for you. It’s great that you noticed the size difference between the Fold6 and the Fold7. We designed the Z Fold7 to be more portable while still being powerful. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on September 5, 2025
Posted by: Churchill2
[This review was collected as part of a promotion.] The Ai features alone is telling. I use this for work and I love it. Its not only sleek but works seamlessly too
Value
5
Written by a customer while visiting Samsung US
Posted by: Tamta
Verified Purchase:Yes
So far I liked it , fast performance ok battery , a lot useful functions ..Small , but same time has a bigger screen to watch on it ..
Written by a customer while visiting Samsung US
Posted by: Sarvesh K
from Menifee, CA
Expertise:Expert
Verified Purchase:Yes
Phone is good, but the battery heats up frequently and turns of my camera while on a video call. Samsung should look into this issue.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Sarvesh. We appreciate your feedback about the battery heating up and the camera turning off during video calls. We understand how important it is to have a seamless experience, especially during important calls. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices operate best within a specific temperature range. It’s natural for devices to feel warm under certain conditions, like when charging or during heavy use, but we want to assure you that this generally does not affect the lifespan or performance of your device. If you notice that your device gets too warm, it could lead to some concerns. We recommend checking out this guide in the link attached to help keep your Z Fold7 at its normal operating temperature. If you continue to experience this or have any other questions, please don’t hesitate to reach out to us at Samsung Support. https://www.samsung.com/us/support/answer/ANS10002887/ (Overheating)
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Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect, but still nice.
on September 15, 2025
Posted by: Kevin
from Dallas, TX
Expertise:Expert
I previously had the Z Fold 5, and skipped the 6 because I didn't see much reason to upgrade. The 7 is nice, I love the thinness and the weight. However, Samsung REALLY missed the mark by keeping the cameras vertical, instead of horizontal like the Pixel. The phone never sits flat on any surface because it constantly rocks back and forth, and putting a magsafe case on this phone makes almost all accessories impossible to line up correctly because they hit the camera bump. I think if they rotated the camera setup 90 degrees to the top of the phone, they would have had MUCH better end result. Here's to hoping they make that change in the Fold 8.
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
4
Written by a customer while visiting Samsung US