Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,326 Reviews)
Rating breakdown 6,326 reviews
5 Stars
5,251
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Posted by: Doaa zaher
from New York
Expertise:Expert
Verified Purchase:Yes
It is amazing, the best Phone in Samsung galaxy z fold. I had all old ones but this one is big different .the front screen is big, the phone is light. Really it is excellent phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for your wonderful review of the Galaxy Z Fold 7, Doaa! We love to see that you're enjoying the large cover screen and the lightweight design. We made a conscious effort to create a thinner and lighter device with this iteration, and it's great to know that our customers appreciate this upgrade. Your loyalty to Samsung and the Fold series means a lot to us. If you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Thomas
from Ohio
Expertise:Expert
Verified Purchase:Yes
I have gotten every upgrade of the zfold. Had i realized support for the spen was dropped, i would have gone to another phone.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Thomas. We appreciate your honest feedback and are glad you decided to try out this new Z Fold7. We understand how important the S Pen is for many users. While it’s still a part of our Galaxy lineup, our main focus with the Z Fold7 was to make it the lightest and thinnest version yet. We wanted to create a device that you can easily carry and use every day. Your comments about the S Pen support are valuable to us, and your experience helps us improve. If you have any other questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Antoine
from Union, NJ
Expertise:Expert
Verified Purchase:Yes
Excellent and complete device, it's the better galaxy device I have owned, maybe a little bit more of battery size would be nice, but it's fine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 9, 2025
Thanks for taking the time to share your feedback on the Galaxy Z Fold7, Antoine. We love to see that you think the Z Fold7 is a complete device, and that's one of the better Galaxy devices that you've owned. Your feedback about the battery life is very much appreciated as we continue to improve our devices. The Z Fold7 has a 4400 mAh battery with up to 24 hours of video playback. If you're looking for options to help optimize your phone's battery life, please be sure to check out the links attached. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on September 9, 2025
Posted by: Pretty Yutonia
from Maumelle Arkansas
Expertise:Expert
I Love My Samsung Z Fold 7 So Much....⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️10 Stars
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
On another note...
on September 19, 2025
Posted by: Sooaph
[This review was collected as part of a promotion.] Im a huge fan of editing photos and using Galaxy AI on a much larger screen is so much fun coming up with creative creations.
Wasn't much of a mobile gamer but the z fold 7 definitely has me gaming alot more now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on October 3, 2025
Posted by: Hehehehexd
[This review was collected as part of a promotion.] I like the phone, it's nice. It's a lot more durable than I thought it would be since this is my very first foldable phone. The galaxy AI features are so nice and helpful to use on the daily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Broken phone
on October 5, 2025
Posted by: Dantonio
[This review was collected as part of a promotion.] Extremely nice phone however it only last a few months then big screen didn’t work. Worst Samsung I’ve ever had.
Value
1
Response from Samsung USBy R&R, October 6, 2025
Hello there Dantonio,\nThank you for updating us about your Galaxy Z Fold7. The display is crucial for your mobile experience, as it allows you to navigate and complete tasks. Having a fully functional device is essential. Samsung guarantees the quality of its products and provides a warranty covering manufacturing defects in materials and craftsmanship, valid for 12 months as specified for each item. This warranty ensures your investment is protected during this time, maintaining the reliability and performance you expect from Samsung. For further assistance, please contact our Samsung Support Team. We have also partnered with uBreakiFix, an authorized repair network with over 600 locations across the US, where you can bring your phone for repairs. We are committed to supporting you. Thank you for reaching out and being a valued part of the Samsung community. \nuBreakiFix\nhttps://www.ubreakifix.com/repairs/smartphones/samsung-galaxy\nSamsung Care+ \nhttps://www.samsung.com/us/support/samsung-care-plus/\nSamsung Warranty\nhttps://www.samsung.com/us/support/samsung-care/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on October 12, 2025
Posted by: BetsiB
[This review was collected as part of a promotion.] I wasn't sure I could give up my stylus, although I did purchase one to go with this phone. I waited a long time to pull the trigger on buying these new phones. I looked at the six and I'm so glad I waited. This pairs with my watch seamlessly I absolutely love it. The AI features are absolutely amazing. I had resisted using AI as well and for that I can say I am not glad that I waited. This has made things so much easier and more convenient. I can literally just ask my phone to do whatever I want it to do. It's like having a personal assistant in my pocket. If this phone could wake me up with a couple of coffee and brush my teeth for me I don't think I could have anything better in my life. The screen is absolutely gorgeous!. It's gigantic
It is seamless. I think my absolute favorite thing about this phone is that I can still see everything without opening it because of the beautiful and clear front screen, even though most of the time I don't want to because the open giant screen is crystal clear. I absolutely love this phone. The camera, oh the camera is spectacular! And the AI photo editor? It makes me look like a professional photographer. Remember when we used to have to use a sharpie or rip a photo to remove an ex boyfriend or the girl that stole him? That is absolutely a thing of the past. You can just tell AI who you want gone and POOF! No more unwanted cars in front of scenery or strangers in your family vacation photos.
It is seamless. I think my absolute favorite thing about this phone is that I can still see everything without opening it because of the beautiful and clear front screen, even though most of the time I don't want to because the open giant screen is crystal clear. I absolutely love this phone. The camera, oh the camera is spectacular! And the AI photo editor? It makes me look like a professional photographer. Remember when we used to have to use a sharpie or rip a photo to remove an ex boyfriend or the girl that stole him? That is absolutely a thing of the past. You can just tell AI who you want gone and POOF! No more unwanted cars in front of scenery or strangers in your family vacation photos.
Value
5
Written by a customer while visiting Samsung US