Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,326 Reviews)
Rating breakdown 6,326 reviews
5 Stars
5,251
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Switched Carriers
on August 16, 2025
Posted by: StyHgh247
[This review was collected as part of a promotion.] Galaxy AI has definitely made My life easier and smoother. I have noticed that the new Galaxy Fold 7 is a phenomenal phone with battery saving like no other and that process super quickly and has double the memory of My old phone. I am liking everything about my new phone so far since I've had it. The features are amazing and the quality is superb. Luv It!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!!!!!!
on August 18, 2025
Posted by: Samsung4ever
[This review was collected as part of a promotion.] Love the size of the inner screen and ability to multitask on it. It feels smooth and looks great. Best purchase ive made this year
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z Fold Evolution: Lighter, Better, Needs Refinemen
on August 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been using fold devices since the Z Fold 5 generation. In this series, Samsung has made the expected leap. First of all, the device is lightweight, and the front screen is more convenient than previous generations. Of course, there are downsides: first of all, the battery needs to be improved, and the telephoto lens needs to be higher resolution. The same goes for the front cover camera and the interior camera. Finally, if the front screen is the size of the S25 Ultra, it will be a great device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not impressed
on August 20, 2025
Posted by: Josh
from Colorado
Expertise:Expert
I'll start out by saying the features are great but the product design is flawed. I wish I hadn't traded my fold 6 for this. For some reason the inner fold screen protector gets little dents in it from just dust specs. I keep my phone clean as I can. I wipe down with a clean microfiber cloth my fold screen a few times a day. Barely any dust on the inner screen and Ive had it for 3 weeks it has 30-50 tiny little dimples on the screen from dust. I had a fold 4 for 2+ years and a fold 6 for a little over a year never had a single issue like this. I don't know if they used a softer material for the inner screen protector or what but im probably done getting these models now. Maybe mine is a fluke issue but im super unhappy with it I never even use the fold screen now because it gets so easily messed up. I would avoid and stick with the fold 6. I'll try and add a photo if I can borrow another phone with a good enough camera.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 21, 2025
It's great to hear from you, Josh! Thank you for your feedback on the Galaxy Z Fold7! We take our customers' experiences very seriously, and we want to assure you that all Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. If you're considering additional protection, we also offer Samsung Care+ for eligible devices, which provides extended support and peace of mind. You can enroll eligible mobile devices on Samsung.com at the time of purchase or within 60 days of purchase at samsungcareplus.com. To assist you better, we’d love to gather some additional information about your experience. Please feel free to reach out to us directly at Samsung Support, and we’ll do our utmost to provide the best assistance possible. Your satisfaction is our priority! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on August 22, 2025
Posted by: Jdragon
[This review was collected as part of a promotion.] This phone is one of the best to come out in 2025. The cover screen is absolutely beautiful and the main screen is elegant as ever. The resolution is great when watching videos or looking at photos. The camera is very nice to take selfies and getting great shot of the sunset. It is one of the fastest phones I've used in a long time. The multitasking is so useful when needed. This is one of the best phone you can get right now!
Value
5
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Jdragon. It’s awesome to know that you love the stunning cover screen and elegant main display. The camera system features five cameras, including a dedicated one on both the cover and main screens, along with a professional-grade triple rear setup. The standout is the high-resolution 200MP wide-angle camera, the same lens used in the Galaxy S25 Ultra, allowing for breathtaking selfies and stunning sunset shots. We appreciate your feedback on the speed and multitasking capabilities as well. For any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Mark
Verified Purchase:Yes
Nice phone! If I knew the battery is poor in this phone, I wouldn't of bought it.
Or maybe I got a defective phone ? Please advise.
Or maybe I got a defective phone ? Please advise.
Mark
Response from Samsung USBy R&R Team, August 27, 2025
Thanks for taking the time to share your feedback on the Galaxy Z Fold7, Mark. We love to see that you think it's a nice phone. The Galaxy Z Fold7 offers an impressive 4,400mAh battery, allowing you to game, watch videos, and multitask without the constant worry of running out of power. Thanks to its advanced mDNIe technology, you can enjoy maximum efficiency, ensuring you get the most out of your phone. In fact, the battery should last up to 24 hours of video playback time, providing over an hour more than the Galaxy Z Fold6. If you feel that your battery life is shortened, we recommend checking out the links attached for options that should help increase your phone's battery life. If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Samiullah Malang
Expertise:Expert
Verified Purchase:Yes
It's fantastic and unbilivable. I used almost last 2 month 👍
Features
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone except two things. Cases, Sharp Edges.
on August 29, 2025
Posted by: Mistery510
Verified Purchase:Yes
I love it, there are only two things I don't like about it. One is that its hard to find a great case for it. The other thing is the hinge corner is really sharp to hold in your hand.
Written by a customer while visiting Samsung US