Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,326 Reviews)
Rating breakdown 6,326 reviews
5 Stars
5,251
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Best fold to date.
on August 3, 2025
Posted by: Topsecrets
[This review was collected as part of a promotion.] I use my device as a computer. I use it to remote in to service computers and it's phenomenal. Powerful processor and powerful Galaxy AI allow me to use my Z Fold 7 for both entertainment and work seamlessly. It's also so slim it doesn't take the space of a tablet but definitely serves the purpose of a tab. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Quality and Performance
on August 5, 2025
Posted by: Samsu4life
[This review was collected as part of a promotion.] I’ve been using this product for a few weeks now and I’m very impressed with its quality and reliability. It performs exactly as advertised and feels well-made and durable. The design is also user-friendly, making it easy to use every day. I especially appreciate how it delivers consistent results and exceeds my expectations. I would definitely recommend it to others looking for something dependable and efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Innovation!
on August 6, 2025
Posted by: Jacob4031
[This review was collected as part of a promotion.] This phone makes the competition FOLD! I sell phones professionally and have never taken to the fold series due to the thickness of the phone and the front displays awkward proportions. However, the new fold 7 is mental! I ordered it on pre-order amd I have to say. I may never go back to a non folding device again! You can't even tell i have a folding phone. Everything is perfect. The thickness, the front screen size, Galaxy Ai, the camera. This phone is the real deal and has changed up my day to day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from fold 5
on August 6, 2025
Posted by: GravyBTW
[This review was collected as part of a promotion.] The new Galaxy Fold 7 is insane difference from the fold 5, front screen is much bigger and so much easier to type on. I used to misclick while typing on the old phone and would have to do alot of deleting and typing, this phone i haven't missed a single key. Camera is so much better, quality of photos are insanely better. The thinness of the phone is so much better to hold while closed feels like a regular slab phone. Unfolded it's so light and the screen is way better, the brightness of the phone is way better, love this phone so much, I've been using Gemini alot more on this phone too it's such an amazing luxury feature!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is fast and weight nothing
on August 9, 2025
Posted by: ghlabruyere
[This review was collected as part of a promotion.] Galaxy AI is fast and accurate enough that I make it my day-to-day personal assistant
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very fragile
on August 10, 2025
Posted by: Highprofilecustomer
Drop it one time and already screen flickering and no repairs near in houston very weak
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for your feedback about the Galaxy Z Fold7. The Z Fold7 features the durability you’re looking for, thanks to Samsung Display’s newly developed shock-resistant structure, inspired by the design principles of bulletproof glass. We'd like to investigate what you're experiencing further. Please reach out to us at Samsung Support so we can assist you. It's also important to note that Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. Additionally, you have the option to purchase Samsung Care+ for eligible devices, which provides extended protection and extra support. We are here to help and look forward to hearing from you! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty cool features
on August 13, 2025
Posted by: Joel93
[This review was collected as part of a promotion.] Video quality looks amazing. And a lot cool features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold Yet
on August 14, 2025
Posted by: EMOHRE
from Denver, Colorado
Expertise:Expert
I've owned 3 folds. The 7 is by far the best. I could never go to another phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US