Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,326 Reviews)
Rating breakdown 6,326 reviews
5 Stars
5,251
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Awesome phone love the pics it takes and features
on August 5, 2025
Posted by: Lgrijalva
[This review was collected as part of a promotion.] The features are incredible i stream movies and graphics are picture perfect I've been looking for a phone that has everything I like and this is the complete package graphics on gaming are ammmazing thank you so much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Visual Artist with No S Pen!
on August 16, 2025
Posted by: S Pen Fan
No S Pen! Why Artists Need the S Pen
As an artist, the S Pen isn’t just a “nice-to-have” tool—it’s essential. A smartphone with S Pen support becomes a portable sketchbook, studio, and notepad in one.
1. Precision and Control
The S Pen provides fine pressure sensitivity and palm rejection, making it possible to sketch with line variation, shading, and detail that a finger or generic stylus simply can’t achieve. For artists who rely on expressive marks, this precision is non-negotiable.
The S Pen provides fine pressure sensitivity and palm rejection, making it possible to sketch with line variation, shading, and detail that a finger or generic stylus simply can’t achieve. For artists who rely on expressive marks, this precision is non-negotiable.
2. Creative Workflow Anywhere
Ideas rarely wait for the studio. With the S Pen, artists can capture quick thumbnails, compositional notes, or color ideas on the go. Whether commuting, traveling, or between sessions with a model, it transforms idle moments into productive sketching opportunities.
Ideas rarely wait for the studio. With the S Pen, artists can capture quick thumbnails, compositional notes, or color ideas on the go. Whether commuting, traveling, or between sessions with a model, it transforms idle moments into productive sketching opportunities.
3. Layered Productivity
Beyond drawing, the S Pen supports features like screen annotation, instant note-taking, and even cut-and-paste for reference images. This allows artists to quickly gather visual research, mark up photos, or draft workshop notes—all without carrying extra tools.
Beyond drawing, the S Pen supports features like screen annotation, instant note-taking, and even cut-and-paste for reference images. This allows artists to quickly gather visual research, mark up photos, or draft workshop notes—all without carrying extra tools.
4. Professional Integration
For those teaching or presenting, the S Pen makes it seamless to annotate slides, demonstrate techniques live, or draw directly on digital references. It bridges traditional and digital practices, enhancing both instruction and communication.
For those teaching or presenting, the S Pen makes it seamless to annotate slides, demonstrate techniques live, or draw directly on digital references. It bridges traditional and digital practices, enhancing both instruction and communication.
5. A True Studio Companion
In the same way brushes are tailored for different strokes, the S Pen is tailored for creative intent. Without it, foldable devices become just large screens; with it, they become creative canvases.
In the same way brushes are tailored for different strokes, the S Pen is tailored for creative intent. Without it, foldable devices become just large screens; with it, they become creative canvases.
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7! We're more than happy to see that you’ve discovered so many creative ways to utilize the S Pen. While the S Pen remains a valuable aspect of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest experience yet. We focused on maximizing portability to ensure that you can take your Galaxy Z Fold7 anywhere with ease. Your feedback helps us continue improving, and we appreciate your insights! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
I rate it 1 star because it hasn't even been a month since I bought it and they already had to change the screen. For such an expensive phone and to already have these problems, it leaves a lot to say about the Samsung company, completely disappointed.
No, I would not recommend this to a friend.
Features
1
Value
1
Response from Samsung USBy R&R, September 30, 2025
Hi Awilda castillo, Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. It features a Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screen, an Advanced Armor Aluminum frame and hinge, and an IP48 dust and water resistance rating. The foldability has been tested to withstand approximately 200,00 folds easily. We also recommend Samsung Care+ for added security, as accidents can happen- having Samsung Care+ provides unmatched peace of mind. All Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. For eligible devices, you can also choose to extend coverage with Samsung Care+ for additional protection and support. Thank you for your review and for choosing innovation with Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Lost Function Not Worth It
on February 15, 2026
Posted by: Lataplat
from CHARLOTTE NC
Expertise:Intermediate
So much of the reason I got this phone was due to the pen which was removed from this version. It makes me so sad. So far liking everything else from the phone but not worth the money without it. We lose a lot of functionality and the battery power isn't great.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, February 17, 2026
Hey there Lataplat,
Thank you for sharing your thoughts on the Galaxy Z Fold7. This generation emphasizes showcasing the full potential of Galaxy AI, with many features from earlier versions improved. The device's ability to accept commands and utilize cross-app functions makes it one of the most advanced available. Note: Assist enhances your experience by automatically formatting, summarizing, and translating your thoughts, lists, and reminders. You can also view side-by-side comparisons in landscape mode on your Galaxy Z Fold7. Note: Note Assist requires a Samsung account and internet connection, and it needs 200–4,000 characters for formatting, summarization, and translation within Samsung Notes. The Galaxy Z Fold7 features a robust 4,400mAh battery to support your busy days. For more detailed comparisons of your device's features, see our linked online article. We appreciate your review, your feedback motivates us to innovate and improve with each release. We value you as a Samsung customer.
Compare Galaxy Z Fold7, Z Flip7, and Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10006876/
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. This generation emphasizes showcasing the full potential of Galaxy AI, with many features from earlier versions improved. The device's ability to accept commands and utilize cross-app functions makes it one of the most advanced available. Note: Assist enhances your experience by automatically formatting, summarizing, and translating your thoughts, lists, and reminders. You can also view side-by-side comparisons in landscape mode on your Galaxy Z Fold7. Note: Note Assist requires a Samsung account and internet connection, and it needs 200–4,000 characters for formatting, summarization, and translation within Samsung Notes. The Galaxy Z Fold7 features a robust 4,400mAh battery to support your busy days. For more detailed comparisons of your device's features, see our linked online article. We appreciate your review, your feedback motivates us to innovate and improve with each release. We value you as a Samsung customer.
Compare Galaxy Z Fold7, Z Flip7, and Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10006876/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy fold 7
on August 13, 2025
Posted by: BHUNT32
[This review was collected as part of a promotion.] I love this phone and definitely quite amazing AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for multitasking
on September 16, 2025
Posted by: Samsfan
[This review was collected as part of a promotion.] Device and IA helps a lot with productivity and social media app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Why Samsung
on August 5, 2025
Posted by: GOMan
Expertise:Intermediate
This phone would have been great but after upgrading from my Fold 4 I expected all the same features my Fold 4 has would be on the Fold 7 just faster, sleeker, better camera, the normal model upgrades. However, Samsungs decision not only to not include a S Pen, but to not even include S Pen or stylus functionality renders the fold useless. What is the draw of the larger screen, videos yes, other than that it is productivity, I used the split screen function countless times with my Fold 4, taking notes, pulling other screens in multitasking was the almost perfect on the my Fold. It makes little sense to have the Galaxy 24 with a S Pen, and not the large screen Z Fold 7. I will now have to find a different device maybe the pixel fold.
Features
1
Performance
5
Design
1
Value
4
Response from Samsung USBy R&R Team, August 6, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7. We understand your disappointment regarding the absence of the S Pen functionality. While the S Pen was a valuable addition to the Galaxy lineup, our priority with this iteration was to deliver the lightest and thinnest Galaxy Z experience yet, with the Fold7 measuring just 8.9 mm when folded, focusing on maximizing portability. We appreciate your feedback and know that you'll enjoy the expansive display and innovative features that the Fold7 offers. If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features and super slim
on August 6, 2025
Posted by: Techfan82
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 7 – The Future is Folded, and It's Brilliantly Smart
The Samsung Galaxy Z Fold 7 is not just a smartphone – it's a bold reimagining of what mobile tech can be. Sleeker, faster, and more intelligent than ever, the Fold 7 proves that Samsung is once again leading the innovation race.
Unfolding this device feels like opening the door to the future. The stunning Dynamic AMOLED display offers an immersive, tablet-like experience in a compact, pocketable form. Whether you're gaming, multitasking, or creating content, the Fold 7 handles it all effortlessly with its upgraded chipset and ultra-smooth refresh rate.
But what truly sets this device apart is Galaxy AI. From real-time call translation and intelligent photo editing to smart summarizations and next-level productivity tools, Galaxy AI feels like having a personal assistant in your pocket. It's deeply integrated, incredibly intuitive, and enhances every interaction on the device.
And the experience doesn't stop with the phone. Pair the Fold 7 with the Galaxy Buds Pro 3, and you're in for a treat. The sound is crystal-clear, the noise cancellation is top-tier, and they transition seamlessly between folded and unfolded modes. They're not just earbuds – they're an audio experience tailored for Galaxy power users.
Value
5
Written by a customer while visiting Samsung US