Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,324 Reviews)
Rating breakdown 6,324 reviews
5 Stars
5,249
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Posted by: Mani
Expertise:Intermediate
Verified Purchase:Yes
I was using fold 6, now moved to fold 7. It light weight sleek. And processing is also improved. Over all its great purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hiya Mani,
Thank you for your feedback. The Galaxy Z Fold7 advances previous models with better performance, a lighter design, and more effortless operation aimed at improving daily use. It’s wonderful to hear these updates make your transition worthwhile. We appreciate you being a Samsung customer.
-Ty
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Thank you for your feedback. The Galaxy Z Fold7 advances previous models with better performance, a lighter design, and more effortless operation aimed at improving daily use. It’s wonderful to hear these updates make your transition worthwhile. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kansas
Expertise:Expert
Verified Purchase:Yes
The Fold7 is lighter than the Fold6. My Fold6 is sitting in my closet because a cable connecting the inside screen came loose, rendering it 50% useful. So far, the Fold7 has performed as well as the Fold6 without the mechanical issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 20, 2026
Hi Lem Mo,
Thank you for sharing your experience transitioning from the Galaxy Z Fold6 to the Galaxy Z Fold7. Made to feel lighter and more polished, the Fold7 offers thoughtful upgrades that enhance daily use. It’s wonderful to hear how these enhancements are improving your everyday experience. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your experience transitioning from the Galaxy Z Fold6 to the Galaxy Z Fold7. Made to feel lighter and more polished, the Fold7 offers thoughtful upgrades that enhance daily use. It’s wonderful to hear how these enhancements are improving your everyday experience. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love what it does in evrey way you can think of.
on February 12, 2026
Posted by: AMG1
I love the service love what it does all hands on Samsung is the your money can ever buy its amazing
Response from Samsung USBy R&R, February 12, 2026
Hello there AMG1,
Thanks for sharing how your Galaxy Z Fold7 integrates into your daily life. We enjoy hearing that it's surpassing your expectations. The larger screen, streamlined design, and enhanced UI demonstrate how ongoing innovation, evolving with user needs, can have a significant impact. Feedback like yours motivates us and highlights why we innovate. We appreciate your choice of Samsung and remain committed to continuous improvement.
-Ty
Samsung Support
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Thanks for sharing how your Galaxy Z Fold7 integrates into your daily life. We enjoy hearing that it's surpassing your expectations. The larger screen, streamlined design, and enhanced UI demonstrate how ongoing innovation, evolving with user needs, can have a significant impact. Feedback like yours motivates us and highlights why we innovate. We appreciate your choice of Samsung and remain committed to continuous improvement.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: SallyJo
Verified Purchase:Yes
Lighter weight, quality built,screen size just right for me, easy setup,
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on May 15, 2026
Posted by: ErmiM1
[This review was collected as part of a promotion.] I've been a loyal Samsung fan for a long time, I had all models of the Note phones and several Galaxies, including S24. I love this phone. I think it is the best progration of Samsung' creativity and amazing tech. It is great for multitasking and productivity. It enhances the split screen feature of Samsung phones as this phone provides great screan space. I like the fact it comes with both bixby and Gemini. Great for watching reels or movies whether on front screen or the big screen. I love the experience and this phone.
The only thing I can suggest is to have stylist pen or have the option to have o e with this phone as they were very useful on the Note phone and S24. Either way, I love it.
The only thing I can suggest is to have stylist pen or have the option to have o e with this phone as they were very useful on the Note phone and S24. Either way, I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch does what it supposed to
on May 16, 2026
Posted by: Amino92
[This review was collected as part of a promotion.] Overall I love my watch sad I was forced to upgrade from my gear s3 Frontier due to it not being compatible with my z flip 7 found it on a good deal inside my local store love all the features and use a few of them daily. Had to use a 3rd party app to get a custom faceplate om the watch but overall it does great sound and mic quality are definitely an upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Endless Possibilities
on May 19, 2026
Posted by: DJJeremyD
[This review was collected as part of a promotion.] I've had my Samsung Galaxy Fold7 for about 5 months now and almost feel ashamed for owning one. I say that because of all the things this phone can do, the things I know about, and I have yet to utilize but only a few. Thats not because it's confusing or difficult to navigate, quite the opposite. It's because everything I discover something and start playing around with it my brain decides to see if it can do this & that and off I go forgetting about the orginal feature. Thats how amazing this phone is. I'm a DJ, A KJ and run trivia nights at a local pub and this phone has helped smoth out my workload immensely. The dual screen is a life saver. I can look up music and then add it to my collection on one screen then edit the song on another screen and can even add a 3 screen to play the song. With trivia I can look up questions, copy and paste them onto a word document without having to open and close screens. I can play music through my d programs and at the same time lookup lyrics. I can open up to music programs to make sure im not downloading the same song twice. With the ability to flip the screen to a 90° angel I can use the bottom have to control the upper half. Taking videos & pictures at concerts is amazing as are the editing tools. Being able to use the phone to identify a song I hear & at the same time search my dj software to find and purchase the song again all on one screen. Syncing with my laptop, the size is perfect. I'll never go back to a 1 screen phone.
Value
4
Response from Samsung USBy R&R, May 20, 2026
Hey DJJeremyD,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how the device has become an essential part of your work and creative routine. Features like multitasking, the spacious foldable display, and versatile app usage are designed to help users stay productive while exploring all that Galaxy AI and the Fold experience have to offer. We appreciate your choice of innovation with Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how the device has become an essential part of your work and creative routine. Features like multitasking, the spacious foldable display, and versatile app usage are designed to help users stay productive while exploring all that Galaxy AI and the Fold experience have to offer. We appreciate your choice of innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Phone is great but only one issue
on May 26, 2026
Posted by: Pabbylovesfolds
[This review was collected as part of a promotion.] The phone is great but the main thing i use my phone for is to watch media (YouTube, tiktok, Netflix, etc) so the bigger screen really appealed to me. However, after having it for this long my main gripe is the letterboxing (black bars on the top and bottom of the videos). At first it wasn't much of an issue but I feel as if im not getting the best viewing experience. Also, I may be in the minority here but I miss the under screen camera from the fold 6.
That being said I know the fold 8 fixes the letterboxing issue with the wider format so im definitely upgrading the chance I get.
I would like to also say, that was my ONLY issue with the phone. Other than the letterboxing the phone is perfect.
Value
4
Written by a customer while visiting Samsung US