Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(6,326 Reviews)
Rating breakdown 6,326 reviews
5 Stars
5,251
4 Stars
777
3 Stars
162
2 Stars
43
1 Star
93
87%of customers recommend this product.
(
644 out of
738)
Customer Reviews for Samsung - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Posted by: Calvin
from Killeen Texas
Expertise:Expert
Verified Purchase:Yes
Great phone love it. Recommend it to any zfold 6 or below customers
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 its a master piece of technology
on November 10, 2025
Posted by: Tonymsp
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 has completely changed the way I use my phone. I use it for everything—streaming, gaming, work, and even editing photos—and it handles it all effortlessly. The multitasking with Galaxy AI is impressive; it predicts what I need and makes switching between apps super smooth. The screen is bright and sharp, perfect for movies and productivity. Battery life has also improved, lasting me through a full day of heavy use. Overall, it’s not just a phone, it’s a complete mobile workstation that fits in my pocket.
Value
5
Written by a customer while visiting Samsung US
Posted by: Harry
from DC
Expertise:Expert
Verified Purchase:Yes
The hinge is visible even though i keep my phone open all day long.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, December 12, 2025
Howdy Harry,
Thank you for your feedback on the Galaxy Z Fold7. The hinge was crafted for long-lasting durability and smooth operation over thousands of folds. Your insights assist us in refining the design to make each Fold more stylish while upholding its durability and innovative features. We appreciate you sharing your experience and being part of the Samsung community.
-Ty
Samsung Support
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Thank you for your feedback on the Galaxy Z Fold7. The hinge was crafted for long-lasting durability and smooth operation over thousands of folds. Your insights assist us in refining the design to make each Fold more stylish while upholding its durability and innovative features. We appreciate you sharing your experience and being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: bert
from CT
Expertise:Intermediate
Verified Purchase:Yes
Happy w the phone about the same size as my note 22, good quality I did get a case to protect it, not cheap but I travel i need a large screen on the go, useful for work and leisure
also does connect well w my frame tv at home
also does connect well w my frame tv at home
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, February 17, 2026
Hey there bert,
Thank you for sharing your experience with the Galaxy Z Fold7. Transitioning from the Note series to a foldable device combines productivity, creativity, and portability effectively. The Z Fold7 provides a large immersive display that supports multitasking, document review, and entertainment on the go. It's great to hear how well the Z Fold7 fits into your daily routine. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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X
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Thank you for sharing your experience with the Galaxy Z Fold7. Transitioning from the Note series to a foldable device combines productivity, creativity, and portability effectively. The Z Fold7 provides a large immersive display that supports multitasking, document review, and entertainment on the go. It's great to hear how well the Z Fold7 fits into your daily routine. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
yes amazing
on July 28, 2025
Posted by: rayysa
[This review was collected as part of a promotion.] Galaxy AI finally coming to life! I would recommend the new lineup to everyone!
Value
5
Written by a customer while visiting Samsung US
Posted by: SSSandhu
from Clovis CA
Expertise:Expert
Verified Purchase:Yes
Very nice new look, sleek, light weight, bigger front screen
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Exelente phone
on September 22, 2025
Posted by: Love2ba
[This review was collected as part of a promotion.] To watch my favorite programs, it is excellent, very fast and has very good video quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Poor phone
on January 28, 2026
Posted by: Barbie
Horrible phone. Transported only 13 phone numbers contacts without names from previous Z Fold4 out of over 500. The Z7 will not copy messages with finger pressure. Many other difficult issues.
Response from Samsung USBy R&R, January 28, 2026
Greetings Barbie,
Thank you for sharing your experience with the Galaxy Z Fold7. Data transfer during device upgrades is essential, and your feedback highlights its significance for overall satisfaction. With Samsung Smart Switch, transferring data is now easier than ever. As long as your previous device's data is backed up, it should transfer smoothly to your new device. Please see our online guide on data transfer using Samsung Smart Switch. You can also contact Samsung Support for assistance with backing up and restoring data. To copy and paste on your Galaxy Z Fold7, long-press the text to select it, adjust the selection with the blue handles, then tap "Copy." In the destination, long-press an empty space and tap "Paste," or use the clipboard icon on your keyboard for quick access. You can also copy images by long-pressing and choosing "Copy image," then pasting as with text. Your feedback helps us understand how setup and interaction shape customer expectations. Samsung is committed to improving foldable technology and values your insights.
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Data transfer during device upgrades is essential, and your feedback highlights its significance for overall satisfaction. With Samsung Smart Switch, transferring data is now easier than ever. As long as your previous device's data is backed up, it should transfer smoothly to your new device. Please see our online guide on data transfer using Samsung Smart Switch. You can also contact Samsung Support for assistance with backing up and restoring data. To copy and paste on your Galaxy Z Fold7, long-press the text to select it, adjust the selection with the blue handles, then tap "Copy." In the destination, long-press an empty space and tap "Paste," or use the clipboard icon on your keyboard for quick access. You can also copy images by long-pressing and choosing "Copy image," then pasting as with text. Your feedback helps us understand how setup and interaction shape customer expectations. Samsung is committed to improving foldable technology and values your insights.
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US