Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB (Unlocked) - Blue Shadow
Average customer rating
4.7
(4,515 Reviews)
Rating breakdown 4,515 reviews
5 Stars
3,783
4 Stars
507
3 Stars
115
2 Stars
28
1 Star
82
88%of customers recommend this product.
(
617 out of
704)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB (Unlocked) - Blue Shadow
Customer Rating
4
beautiful but not for a blue-collar construction
on February 6, 2026
Posted by: David
from arizona
Expertise:Expert
Verified Purchase:Yes
can't see letters in from of screen in front of the phone
I would recommend this to a friend!
Performance
5
Value
5
Response from Samsung USBy R&R, February 9, 2026
Hello David,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad you appreciated its craftsmanship and visual appeal. The Fold7 features a vibrant, high-resolution display that offers clarity, accurate colors, and an immersive viewing experience in various environments. Adaptive Brightness automatically adjusts your screen's brightness based on ambient light conditions: it increases in bright settings for visibility and dims in darker settings to reduce eye strain and save battery. To toggle Adaptive Brightness, swipe down from the top right to open the Quick Panel, find the Brightness slider with a sun icon, press and hold for quick settings, then tap the switch next to "Adaptive Brightness" to turn it on or off. For additional tips on optimizing brightness, check out our online guide linked below. Your feedback highlights how lighting and work environments impact daily usage, and we thank you for sharing your perspective and being part of the Samsung community.
Cannot adjust screen brightness on Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10007292/#:~:text=Adaptive%20brightness%20is%20a%20feature,Adaptive%20Brightness%20is%20turned%20on.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad you appreciated its craftsmanship and visual appeal. The Fold7 features a vibrant, high-resolution display that offers clarity, accurate colors, and an immersive viewing experience in various environments. Adaptive Brightness automatically adjusts your screen's brightness based on ambient light conditions: it increases in bright settings for visibility and dims in darker settings to reduce eye strain and save battery. To toggle Adaptive Brightness, swipe down from the top right to open the Quick Panel, find the Brightness slider with a sun icon, press and hold for quick settings, then tap the switch next to "Adaptive Brightness" to turn it on or off. For additional tips on optimizing brightness, check out our online guide linked below. Your feedback highlights how lighting and work environments impact daily usage, and we thank you for sharing your perspective and being part of the Samsung community.
Cannot adjust screen brightness on Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10007292/#:~:text=Adaptive%20brightness%20is%20a%20feature,Adaptive%20Brightness%20is%20turned%20on.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: AJM30
Expertise:Intermediate
Verified Purchase:Yes
Most apps are not compatible when you use the big screen. Back camera makes the phone wobbly
No, I would not recommend this to a friend.
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, February 19, 2026
Greetings AJM30,
Thank you for your feedback on the Galaxy Z Fold7. Using Flex mode and Multi Window transforms your device into a powerful multitasking tool! Currently, App Continuity works with only select apps, but the list of compatible apps will grow over time. Updating app ratios can help better align apps with the Multi Window view. Additional tips on using the Flex Cover screen alongside the main screen, as well as app compatibility information, will be provided below. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy Z Fold7. Using Flex mode and Multi Window transforms your device into a powerful multitasking tool! Currently, App Continuity works with only select apps, but the list of compatible apps will grow over time. Updating app ratios can help better align apps with the Multi Window view. Additional tips on using the Flex Cover screen alongside the main screen, as well as app compatibility information, will be provided below. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Value
5