Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB (Unlocked) - Blue Shadow
Average customer rating
4.8 out of 5
4.8
(1,956 Reviews)
Open Ratings Snapshot
Rating breakdown 1,956 reviews
5 Stars
1,693
4 Stars
204
3 Stars
28
2 Stars
7
1 Star
24
87%of customers recommend this product. 
(
88 out of 101
)
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Customer Reviews for Samsung - Galaxy Z Fold7 512GB (Unlocked) - Blue Shadow
Customer Rating
5 out of 5
5
Literally Perfect
on August 7, 2025
Posted by: John
from Holyoke, MA
Expertise:Expert
This is honestly the best phone I've ever owned. I've had the flip, I loved my S25 Ultra, but this Fold 7 is really spectacular. I couldn't say enough positive things about it. I'm still learning how to use it, especially with Android 16. The AI is pretty cool as well!
One drawback: the fingerprint scanner is in the power button. I have not been able to find a case that doesn't block it. Does anyone have any suggestions?
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Z Fold 7 has replaced my laptop.
on August 9, 2025
Posted by: Derick
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is thinner and lighter than ever when folded and lighter weight. I had the Z Fold 3 and 6. It feels easier to hold.
The inside has a big 8-inch AMOLED screen that’s very bright and smooth while the outside 6.5-inch screen is wider and easier to use than before.
AI tools are a big part of the Fold 7. Features like Generative Edit for photos, Audio Eraser, and the Gemini assistant make it easier to work, edit, and multitask on the large screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One word... "AWESOME"
on August 11, 2025
Posted by: Coleyungr07
[This review was collected as part of a promotion.] So back in February of this year my old phone, an Galaxy ZFold 3 5G, was due for an upgrade and I knew from the past that Samsung wouldn't be releasing there ZFold 7 until around July/August. I'll admit I'm not a patient person when it comes to technology I'm excited about and want to get my hands on it.... so the ensuing battle to go ahead and get the ZFold 6 or to wait 6 to 7 months for the ZFold 7 to come out was brutal😅 Long story short I am SOOOOOO glad I persevered and waited for the Galaxy ZFold 7 to come out because this phone is a absolute beast on top of being aestheticly gorgeous!!! Without mentioning the bigger screen, the paper thin design, or the new Home One UI.... this new chipset that's in here is absolutely beautiful and it's the cherry on top for me in my opinion. I'm all about that power and multitasking and this phone does both with ease! Needless to say I love this phone😂 Keep up the good work Samsung🤘 #GalaxyZFold7 #Samsung #Phone #Technology #Upgrade #Multitasking #Chipset 📱🤩🔥
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on August 20, 2025
Posted by: CpfromNY
[This review was collected as part of a promotion.] I am totally enjoying my new Fold 7 phone. The screens are bigger (both inside & outer). The phone weighs as light as a feather. The clarity, graphics, colors are beyond belief. The battery lasts for my tasks & for what I use the phone for. The Galaxy AI is helpful. Still getting used to all of the different things it can do & help out with. Definitely recommend the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So far so good
on August 22, 2025
Posted by: DallasTexas
[This review was collected as part of a promotion.] Used flip 5 for 2 yrs and since flip 7 has Exynos, I decided to buy fold 7.
First time using fold 7 and so far so good.
Yet, I have few issues, but I think it is mostly app issues with new UI.
1. Android Audo doesn't work property.
When connecting, Map doesn't show at all and there is no selection for Map. So, I have to re-connect until showing. Tested on my 2020 Benz and 2025 Benz. At least 2020 Benz is wired Android Auto, so I just need to unplug and re connect the wire to work, but 2025 Benz is wireless, so I have to remove the phone list and reconnect. This never happened on flip 5. This is annoying..
2. When using Aliexpress, the phone freezes.
When I open Aliexpress app from an email link, the phone freezes. This never happens before on flip 5. I just have to wait about a min to work property.
3. Facebook and Instagram msgs don't load from old msgs somehow. I have fast internet, but it just doesn't load. This also never happened on flip 5.
Mostly app issues with new UI i think.
Hope these fixes soon.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome phone ... but
on July 27, 2025
Posted by: JBird0813
[This review was collected as part of a promotion.] Galaxy AI works wonders on this phone. It's quick too. Cameras zoom is incredible.
However ... not crazy about the extended cameras since the camera is so thin it will not lay flat. Covers are available of course.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product have great features and camera a must
on July 28, 2025
Posted by: Talk2much
[This review was collected as part of a promotion.] Galaxy Al is perfect for my familyvqnd how streaming the apps are awesome. The camera quality is so beautiful and clear and it have the best sound. Its easy to use and fun to play games on. I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S Pen capability
on July 28, 2025
Posted by: Wayawaya
[This review was collected as part of a promotion.] I feel like samsung has forgotten the S Pen users this year. From removing the air action on the Samsung S 25 ultra and not having S Pen capability on the fold 7 was a major step back.
Please, next year we need something with S Pen capabilities.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 29, 2025
Thanks for reaching out to us, Wayawaya. We appreciate your honest feedback on the Galaxy Z Fold7! We understand that you are frustrated regarding the lack of an S Pen with this iteration of the Fold. The new design of the Z Fold7 is designed to be slimmer and lighter, which is one of the reasons the S Pen has been removed from the design. We value your insights as we continue to make improvements and changes in the future. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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