Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.8 out of 5
4.8
(1,998 Reviews)
Open Ratings Snapshot
Rating breakdown 1,998 reviews
5 Stars
1,727
4 Stars
208
3 Stars
31
2 Stars
7
1 Star
25
88%of customers recommend this product. 
(
113 out of 128
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Customer Rating
3 out of 5
3
Not there best effort
on July 29, 2025
Posted by: Bobbyg
from Vero Beach Florida
Expertise:Expert
I traded in my Galaxy S23 Ultra for this after listening to reviews that are out there.. It's not a bad phone, but it's at least 3 steps down from the 23ultra I had.. This phone has a constant lag problem.. The comparable download speeds are at a minimum 300 megabytes less. Just know that your getting a lot less phone if trading a 23 ultra or similar phone. Not very satisfied with the purchase, but it will have to do for now.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 30, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Bobby. We appreciate your feedback regarding performance. If your phone is lagging and is functioning slow, there are a couple of things that you can try to resolve this. Before trying any recommendations, please ensure your device's software is updated to the latest version by going to Settings and then Software update. To enhance your phone's performance, we recommend utilizing the Device care feature, which provides an overview of your battery, storage, memory, and security. You can optimize your phone easily by going to Settings, selecting Device care, tapping Optimize now, and then selecting Done. This will help identify apps that use excessive battery, clear unnecessary files, and close background apps, ultimately improving your overall experience with the Galaxy Z Fold7! We hope these tips help, and if you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is my go to all in one device
on July 29, 2025
Posted by: Dadshoplife
[This review was collected as part of a promotion.] This is my all in one device. There is literally nothing I cannot do with this device. From my daily work life to casting videos to my tv for my kid. VERY powerful computing power, and it works really well with galaxy A.I l, or any A.I
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
W phone zfold 7
on July 29, 2025
Posted by: 2koo4schoo
[This review was collected as part of a promotion.] Galaxy ai and android made my write this review. While I like my phone is do not want to be prompted to do reviews for giveaways. I do like free stuff tho so hmu with that free
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best fold yet
on July 30, 2025
Posted by: valkyriezero
[This review was collected as part of a promotion.] This is my 5th fold, first one was the fold3 and now this feels like the best experience ever. This is the first time I felt comfortable using the external screen. I thought the notch on the main screen would be a distraction, never realized it till I read a review of some one mentioning the hole! Is it for everyone, well you need to decide, don't let an influencer dictate your workflow. If you ever felt limited by a regular smartphone bar screen, then get this. Also this is the only way to multi task, this is why I switched to the fold 5 years ago.
The AI I tried on my last fold6 was impressive but this new version of galaxy AI is more user friendly, but thus wlis why we have iterations in software and hardware to shake out the and hone the rough edges.
Also if you want one get one, get one, you deserve it, only in your hands can you understand the amazing hardware that is the Galaxy Fold 7
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST FOLDABLE OUT RIGHT NOW
on July 31, 2025
Posted by: KnightSammy
[This review was collected as part of a promotion.] This device is mind blowingly thin, I'm not sure how it was achieved but it's definitely a game changer !
Compared to my Fold 5 it's a big difference.
The AI features are very handy, specifically the object remover and also object generator feature. I can literally draw anything I want on a picture and Samsung AI will bring it to life.
Overall I'm really impressed with the device, it's thin, light, powerful, and a usefull tool !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Keeps getting better
on July 31, 2025
Posted by: BrotherKenyatta
[This review was collected as part of a promotion.] My first fold was the Galaxy Z Fold 5 and I loved it. For me, it was more than a phone, it was an extension of me and the technology in my home. It was smaller than a tablet, but larger than a phone, but it could serve in both capacities.
I just got the Z Fold 7 and I'm very impressed. As smooth as a baby's bottom and as fast as lightening, this phone is for the serious multitasker! I've been about to do multiple tasks simultaneously with no problem at all. Couple the smoothness with Gemini AI and you're using a phone made for the future right now!
I'm very impressed with how thin the phone is and it's capacity to simply get the job done without a hiccup! Do yourself a favor and get a Galaxy Z Fold 7 immediately if not sooner!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Folded My Doubts Away – This Phone Is Next-Level
on August 1, 2025
Posted by: ZhamaExplore
[This review was collected as part of a promotion.] I’ve had the Galaxy Z Fold 7 for just over a week now, and honestly, it feels like I’ve stepped into the future. Samsung has truly refined the foldable experience to near perfection with this model.
Right out of the box, the Fold 7 impressed me with its sleek, premium design. The hinge is noticeably smoother and more durable than its predecessor, and the device feels lighter but still solid in hand. The cover screen is now wide enough to actually be used comfortably for quick tasks, but of course, it’s when you unfold it that the real magic happens.
The 7.6-inch inner display is stunning — vibrant, buttery smooth, and perfect for everything from watching Netflix to editing documents. I’ve been using it for multitasking daily: replying to emails on one side while browsing the web or using social media on the other. The productivity boost is real.
Now, let’s talk Galaxy AI — it’s not just a gimmick. From intelligent app suggestions to real-time translation and photo enhancement, Galaxy AI feels like a true assistant built into the device. I used it to clean up some travel photos, and the results were genuinely impressive.
Battery life has been strong, easily lasting me a full day even with heavy use. The camera system is excellent too — I love the improved low-light performance and sharpness.
Overall, the Galaxy Z Fold 7 is an absolute powerhouse — perfect for both work and play. If you’re on the fence, take the leap. This is more than a smartphone for sure!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A true game changer
on August 2, 2025
Posted by: Carioca7781
[This review was collected as part of a promotion.] I'm absolutely loving my new foldable phone; it's been a game-changer for both my personal and professional life. The ability to have a bigger screen when I need it is fantastic for watching videos and reading documents during my downtime. At work, the multitasking capabilities are incredible, allowing me to switch between apps and get things done super efficiently. And let's not forget the AI features, which have streamlined my workflow and made tasks like photo editing a breeze. Honestly, I can't imagine going back to a regular phone after experiencing the convenience and innovation of this one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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