Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.8
(2,045 Reviews)
Rating breakdown 2,045 reviews
5 Stars
1,763
4 Stars
215
3 Stars
31
2 Stars
9
1 Star
27
89%of customers recommend this product.
(
142 out of
160)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Posted by: Anonymous
from Las Vegas NV
Expertise:Expert
Verified Purchase:Yes
Pros:
Let me start by saying that my previous gripe with the fold 4 revolved around the thickness of the device when folded (especially when in a case). The Fold 7 has largely solved this. Additionally, the wider size when folded has significantly improved the experience when using in the folded configuration. One handed use is still easy, but you don't get a sense of missing out on screen space like with past folds. Battery life feels roughly equivalent to previous folds, and not really a major step down from my 24Ultra.
Let me start by saying that my previous gripe with the fold 4 revolved around the thickness of the device when folded (especially when in a case). The Fold 7 has largely solved this. Additionally, the wider size when folded has significantly improved the experience when using in the folded configuration. One handed use is still easy, but you don't get a sense of missing out on screen space like with past folds. Battery life feels roughly equivalent to previous folds, and not really a major step down from my 24Ultra.
Cons:
The camera bump causes a wicked amount of wobble without a case. A different design/layout to the cameras would solve this with likely little sacrifice in camera quality.
Something about the voice dictation feature on the phone is infuriatingly awful. I regularly used voice dictation on my Ultra with high accuracy - The Fold 7 frequently lags on initiation of dictation, misses words, translates incorrectly, or even worse, translates correctly but then retroactively goes back and incorrects the text.
This seems to be a software, rather than a hardware issue, as the results are the same when using various means (headphones, ear buds, car Bluetooth, various keyboards etc). Hopefully a future update will resolve this and remove one of my main frustrations on the phone.
The camera bump causes a wicked amount of wobble without a case. A different design/layout to the cameras would solve this with likely little sacrifice in camera quality.
Something about the voice dictation feature on the phone is infuriatingly awful. I regularly used voice dictation on my Ultra with high accuracy - The Fold 7 frequently lags on initiation of dictation, misses words, translates incorrectly, or even worse, translates correctly but then retroactively goes back and incorrects the text.
This seems to be a software, rather than a hardware issue, as the results are the same when using various means (headphones, ear buds, car Bluetooth, various keyboards etc). Hopefully a future update will resolve this and remove one of my main frustrations on the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Chris
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone! Highly recommend getting one, super easy to use.
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone looking forward to upgrade rolling scr
on September 2, 2025
Posted by: Anonymous
from Columbus OH
Expertise:Expert
Verified Purchase:Yes
Love my Fold 7, but I really want the Rolling screen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Fer Villa
from Miami
Expertise:Expert
Verified Purchase:Yes
great Galaxy Z Fold7 512GB (Unlocked), everything works perfecto I love my new phone
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: pcrazy4christ
from California
Expertise:Intermediate
Verified Purchase:Yes
I just love my Samsung Galaxy Z Fold7. I know the screen isnt much bigger but it is for my eyes. I love how light it is and easy to transfer all my stuff to this phone without losing anything. I just wish i could pick a lighter color. Thats ok i found a case that i can see even in the dark. I am visually impaired so this is why i picked this phone in the first place, I started with Z Fold 5 and loved it. This is why I upgraded to the Z Fold7. This is the perfect phone for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for sharing your review of the Galaxy Z Fold7! While it might not seem like a huge difference, there are differences in design between the Galaxy Z Fold7 and the Fold5. The Fold7 is truly impressive with its folded thickness of just 8.9 mm compared to the 13.4 mm of the Fold5. That 4.5 mm difference really makes it feel more streamlined in your hand. Plus, being 38 grams lighter means it's so much easier to carry around. We’re excited to offer an innovative and lightweight device. Your insights highlight exactly what makes the Galaxy Z Fold7 stand out, and we're glad to see that you found a case that stands out as well. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Gadget lady
from Palm springs California
Expertise:Intermediate
Verified Purchase:Yes
This is my best phone since my Note 10. Its like a ipad, but better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Posted by: S S L
from NYC
Expertise:Intermediate
Verified Purchase:Yes
What a beautiful phone! Moreover, light, charming and smartphone compared to any other previous my devices.
I am fully satisfied with this Z-7and thanks for Samsung technology team.
I recommend it for whoever look for upgrade their phone, you won't be disappointed in new world.
I am fully satisfied with this Z-7and thanks for Samsung technology team.
I recommend it for whoever look for upgrade their phone, you won't be disappointed in new world.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 3, 2025
Thank you so much for your enthusiastic review of the Galaxy Z Fold7! We're more than happy to see that you find it beautiful, light, and charming! It's awesome to know that the Z Fold7 is a significant upgrade for you, just like we intended it to be. Your satisfaction means a lot to us, and we truly appreciate your recommendation. If you ever need anything or have questions in the future, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Is device is excellent
on September 3, 2025
Posted by: Tweety
[This review was collected as part of a promotion.] Have to much tegnology is good phone beautifull screen
Value
5
Written by a customer while visiting Samsung US