Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.8
(2,048 Reviews)
Rating breakdown 2,048 reviews
5 Stars
1,765
4 Stars
216
3 Stars
31
2 Stars
9
1 Star
27
89%of customers recommend this product.
(
143 out of
161)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Customer Rating
1
Not impressed
on August 20, 2025
Posted by: Josh
from Colorado
Expertise:Expert
I'll start out by saying the features are great but the product design is flawed. I wish I hadn't traded my fold 6 for this. For some reason the inner fold screen protector gets little dents in it from just dust specs. I keep my phone clean as I can. I wipe down with a clean microfiber cloth my fold screen a few times a day. Barely any dust on the inner screen and Ive had it for 3 weeks it has 30-50 tiny little dimples on the screen from dust. I had a fold 4 for 2+ years and a fold 6 for a little over a year never had a single issue like this. I don't know if they used a softer material for the inner screen protector or what but im probably done getting these models now. Maybe mine is a fluke issue but im super unhappy with it I never even use the fold screen now because it gets so easily messed up. I would avoid and stick with the fold 6. I'll try and add a photo if I can borrow another phone with a good enough camera.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 21, 2025
It's great to hear from you, Josh! Thank you for your feedback on the Galaxy Z Fold7! We take our customers' experiences very seriously, and we want to assure you that all Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. If you're considering additional protection, we also offer Samsung Care+ for eligible devices, which provides extended support and peace of mind. You can enroll eligible mobile devices on Samsung.com at the time of purchase or within 60 days of purchase at samsungcareplus.com. To assist you better, we’d love to gather some additional information about your experience. Please feel free to reach out to us directly at Samsung Support, and we’ll do our utmost to provide the best assistance possible. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The Best Fold From Samsung
on August 20, 2025
Posted by: MrRC1985
[This review was collected as part of a promotion.] Have a larger front screen has really set this device to be one of the best flagship devices. I loved my fold 5 but this one is definitely the best one. Also the Galaxy AI with Generative edit takes pictures to a new level of creativity. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game Changer coming from Fold 6
on August 22, 2025
Posted by: Gary1973
[This review was collected as part of a promotion.] Galaxy AI aside this phones physical change to enable "normal" use of the unfolded device has positively changed how i use the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on August 22, 2025
Posted by: Hanoon
[This review was collected as part of a promotion.] To be honest I love samsung galaxy it's her me for everything like school stuff my appointment my son project foe school .. and I love the pictures the resolution for camer the best camera in the word im with samsung 11 years and 100 years more im happy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features I like
on August 24, 2025
Posted by: Eldomi24
[This review was collected as part of a promotion.] Having this phone has made me want to carry the phone because of how light and thin it is.
Using the galaxy ai has helped me create professional emails and help me translate information to my foreign customers.
It has helped me keep everything in my life very organized quick and simple.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome fold phone
on August 24, 2025
Posted by: Ssok101
[This review was collected as part of a promotion.] Got my fold 7 during the preorder time. I got the blue with 1tb memory and 16gb of ram. This phone is the fold we always wanted. The giant screen on the front is nearly perfect and the bigger inner screen nearly perfect as well. The smoothness and Ai on this phone is great. I think if samsung make the front screen to a regular 6.7 inches and increase the inner screen to 8.3 or 8.5 inches that would be a perfect fold. This will allow samsung to increase the battery size and even allow for faster charging. Battery life wise, if you use the phone moderately then it will last the entire day. If you a heavy user then you may need to recharge before the end of the day. I dont care too much about the s pen as I hardly ever use it. But samsung may think to create a regular fold and a fold ultra that includes the s pen. But overall this phone is nearly perfect and I am happy with my purchase.
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We're happy to see that you love the blue color, its impressive 1TB of memory, and 16GB of RAM. It’s also great to see that the large front and inner screens have met your expectations! Your suggestions about making the front screen 6.7 inches and the inner screen larger are valuable and align with our mission to continuously improve our devices. We’re committed to enhancing both performance and battery life, so it’s great to know you find the device lasts through the day with moderate use. Your point about creating different versions, like a regular Fold and a Fold Ultra with the S Pen, is interesting. We always strive to meet our users' needs, and insights like yours help us in that pursuit. If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. Thank you for your support and insights! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 25, 2025
Posted by: Mustard24
[This review was collected as part of a promotion.] Great screen for games, calendar, and movies. It's nice to have choices of screens I want to use daily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great stylus
on August 26, 2025
Posted by: Serhan
[This review was collected as part of a promotion.] I'm writing a review about my Samsung phone. I love the feel of the stylus on the screen; I've used other brands, but none of them gave me the same feeling as Samsung. I upgraded from the S22 Ultra to the S25 Ultra, and it's great that they made the phone lighter. They could still improve Galaxy AI; I believe they should design it to a point where you wouldn't need any other apps, which is what I expect from Samsung.
When I ordered the phone, I also bought some original cases, but they don't seem durable or protective enough. After the very first drop, the corner of the case was damaged, and it bothers me. The phone itself is excellent; I hope they improve the quality of their cases to match the phone's high standards.
When I ordered the phone, I also bought some original cases, but they don't seem durable or protective enough. After the very first drop, the corner of the case was damaged, and it bothers me. The phone itself is excellent; I hope they improve the quality of their cases to match the phone's high standards.
Value
5
Written by a customer while visiting Samsung US