Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.8
(2,045 Reviews)
Rating breakdown 2,045 reviews
5 Stars
1,763
4 Stars
215
3 Stars
31
2 Stars
9
1 Star
27
89%of customers recommend this product.
(
142 out of
160)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Customer Rating
3
Issues after purchase
on August 17, 2025
Posted by: DavidB
[This review was collected as part of a promotion.] The Bluetooth did not work properly. No audio when making phone calls. I had to manually go into developer settings to fix the issue.
Value
3
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, David! We’re glad to see that your concern about the Bluetooth has been resolved! Additionally, we want to highlight some features: the device supports stereo audio and can play a variety of video formats, including MP4, M4V, 3GP, 3G2, AVI, FLV, MKV, and WEBM, all with a stunning video playing resolution of UHD 8K (7680 x 4320). If you ever need assistance or have any other concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable That Finally Gets It Right
on August 17, 2025
Posted by: Fold7Life
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is an amazing phone that feels like the most refined version of Samsung’s foldable vision to date. Right away, the improvements in ergonomics stand out—compared to the Fold 6, it feels far more natural to hold and use. Samsung has managed to make it noticeably lighter, which adds to the comfort for daily use, especially when extended for reading, browsing, or multitasking.
One of the biggest upgrades is the larger, more usable front screen. Unlike earlier Folds, the outer display no longer feels cramped; it finally works as a proper main screen for quick tasks, messaging, and even media without feeling like a compromise. Combined with a smoother hinge and thinner build, the Fold 7 strikes an impressive balance between portability and versatility.
The overall usability has improved dramatically, making this device not just a niche gadget but a real contender against traditional bar-style phones. Samsung’s refinements to multitasking, app continuity, and fold-optimized experiences make it easier to take full advantage of the massive inner display without friction.
Battery life is solid, the performance is top-tier thanks to the latest Snapdragon processor, and the cameras are competitive—though not class-leading, they are more than capable for most users. The Fold 7 finally feels like a device that doesn’t ask you to trade convenience for innovation.
Ah... forgot to mention. Galaxy AI is far more useable than any other competing devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product it's so easy to use and easy to read
on August 19, 2025
Posted by: Tattoos
[This review was collected as part of a promotion.] Al it's so helpful because it fixes the photos after the picture has been edited plus gives the opportunity of removing some objects and/or persons not desired on the photo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The slimmest device i ever used.
on August 19, 2025
Posted by: Kishan
[This review was collected as part of a promotion.] Galaxy AI is doing good but it's not working as good as siri but yes camera results are pretty good and also the device is very comfortable to hold in hands very light weight but there is an issue with handling because whenever i am goingto unfold my device my hand sleep off i have to be careful while unfolding.
Let's talk about the charging speed now in this era every phone making brand giving the 65W/100W/120W etc but mean while this phone has a 25W wired charging speed and 15W for wireless while others are giving 50W wireless charging speed.
Now talk about the display everyone knows that the SAMSUNG is king of making display
He provides display to other brands. They used the top class displays in the device. They made more bigger outer display rather than the other samsung fold devices.
He provides display to other brands. They used the top class displays in the device. They made more bigger outer display rather than the other samsung fold devices.
Overall i love the phone. Above mentioned the all things which faced in this phone the good things and also bad things.
.
.
.
Thank you
.
.
.
Thank you
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's great for taking pictures
on August 20, 2025
Posted by: JustLookingForLove
[This review was collected as part of a promotion.] I find new things about this phone every day. I love it. It's been dropped. Many a times and the scream, it has not got broken until here. Recently, and I've had it almost a year longest. I've had a phone without it being broken. The 1st month it has great audio. I listened to a lot of music on here. And it stores songs that alike, and that I'm gonna kind of like what I would listen to the Hey, I own here, scares the c*** out of me. Sometimes I'm not really technology Sevy. Uh, I'm old school, so I don't know a whole lot about all this. I'm just getting to know it, but it's pretty cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The big screen is beautiful. Multitasking a breeze
on August 20, 2025
Posted by: Randyinspect
[This review was collected as part of a promotion.] The AI feature has made my work as a home inspector and breeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect First Fold!
on August 20, 2025
Posted by: Stevin
[This review was collected as part of a promotion.] Use at home. Chilling after work. Use as phone with unit closed 60% of time. Love using it open other times. Apps go from open to closed screens seamlessly. Light, light, light. Camera bump weird at first. Now use as grippy handle. Galaxy AI function superior. Works extremely well in Samsung universe, ring, watch, & 10+ tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not impressed
on August 20, 2025
Posted by: Josh
from Colorado
Expertise:Expert
I'll start out by saying the features are great but the product design is flawed. I wish I hadn't traded my fold 6 for this. For some reason the inner fold screen protector gets little dents in it from just dust specs. I keep my phone clean as I can. I wipe down with a clean microfiber cloth my fold screen a few times a day. Barely any dust on the inner screen and Ive had it for 3 weeks it has 30-50 tiny little dimples on the screen from dust. I had a fold 4 for 2+ years and a fold 6 for a little over a year never had a single issue like this. I don't know if they used a softer material for the inner screen protector or what but im probably done getting these models now. Maybe mine is a fluke issue but im super unhappy with it I never even use the fold screen now because it gets so easily messed up. I would avoid and stick with the fold 6. I'll try and add a photo if I can borrow another phone with a good enough camera.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 21, 2025
It's great to hear from you, Josh! Thank you for your feedback on the Galaxy Z Fold7! We take our customers' experiences very seriously, and we want to assure you that all Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. If you're considering additional protection, we also offer Samsung Care+ for eligible devices, which provides extended support and peace of mind. You can enroll eligible mobile devices on Samsung.com at the time of purchase or within 60 days of purchase at samsungcareplus.com. To assist you better, we’d love to gather some additional information about your experience. Please feel free to reach out to us directly at Samsung Support, and we’ll do our utmost to provide the best assistance possible. Your satisfaction is our priority! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US