Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.8
(727 Reviews)
Rating breakdown 727 reviews
5 Stars
600
4 Stars
102
3 Stars
19
2 Stars
2
1 Star
4
85%of customers recommend this product.
(
33 out of
39)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Customer Rating
5
Excellent device
on August 19, 2025
Posted by: Gamerguy
[This review was collected as part of a promotion.] I love the z fold 7 it is very compact; the crease was my main concearn but it is barely noticeable. Its super easy to get used to especially coming from iphone. It is just an awesome phone i am very happy with this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I loved it being compact but that was also a probl
on August 19, 2025
Posted by: Kz098g
[This review was collected as part of a promotion.] One of the greatest features were it was compact but that it also the reason mine broke. Then I had a insurance claim.....had to get another one.
May be Galaxy AI could have helped me.
Value
3
Response from Samsung USBy R&R, August 21, 2025
Hi Kz098g,
Thank you so much for sharing your thoughts on the Galaxy Z Flip7! We're delighted to hear that you love its compact design. We understand you have some concerns about durability, but rest assured, the Galaxy Z Flip7 is built with resilience in mind. It features upgraded strength using advanced materials, including Corning® Gorilla® Glass Victus® 2 on the main display, which offers better resistance to scratches and drops. The cover and back glass are also protected with this tough glass, providing comprehensive protection. Plus, the frame is made from next-generation Armor Aluminum 2, giving it a sturdy, premium feel while boosting durability for everyday use. The Galaxy Z Flip7 is designed to seamlessly blend pocket-perfect convenience with a flexible screen that adapts to your lifestyle. Many of our users love its portability, vibrant display, and Galaxy AI features that help make daily tasks easier and smarter. We're glad you were able to use Samsung Care+ for quick support. Thank you for sharing your review, and we truly appreciate you choosing Samsung and embracing innovation with us!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your thoughts on the Galaxy Z Flip7! We're delighted to hear that you love its compact design. We understand you have some concerns about durability, but rest assured, the Galaxy Z Flip7 is built with resilience in mind. It features upgraded strength using advanced materials, including Corning® Gorilla® Glass Victus® 2 on the main display, which offers better resistance to scratches and drops. The cover and back glass are also protected with this tough glass, providing comprehensive protection. Plus, the frame is made from next-generation Armor Aluminum 2, giving it a sturdy, premium feel while boosting durability for everyday use. The Galaxy Z Flip7 is designed to seamlessly blend pocket-perfect convenience with a flexible screen that adapts to your lifestyle. Many of our users love its portability, vibrant display, and Galaxy AI features that help make daily tasks easier and smarter. We're glad you were able to use Samsung Care+ for quick support. Thank you for sharing your review, and we truly appreciate you choosing Samsung and embracing innovation with us!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Ahead of its time, though...
on August 19, 2025
Posted by: Jackie
[This review was collected as part of a promotion.] I switched my iPhone to Samsung after hearing all the buzz about the Samsung z flip 6! So I wanted for the Z flip 7 to come out and I pre-ordered so fast! It was such a game changer! This Z flip 7 is truly ahead of its time! To the bigger and slimmer of the phone to the customization of the littlest things on this phone! I truly love how you can custom the app folders from the color to the size of the folders to fit your own theme! The galaxy AI is one of my favorite parts as well! With the live option with camera its like im talking to an actual person! Love!
Things that could be better is the quality of the photos taken on this phone. Also, when running an app for a certain amount of time the app starts to act up and freeze. One of the biggest pet peeve is the battery life and charging time. It's takes 4 hours just to charge to full battery and the battery life doesn't last as long as I expected. Other than that love everything else about the phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and performance
on August 19, 2025
Posted by: Badkoi18
[This review was collected as part of a promotion.] All the features of this device is helpful and fun to use. 10/10 rate. Loving this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone; great use case scenarios
on August 19, 2025
Posted by: Galaxyfoeva
[This review was collected as part of a promotion.] While the Galaxy phone may not be as immediately user friendly as the iPhone, its primary advantage is the high degree of customization and flexibility it offers. Features like routines let you decide exactly how your phone responds in different scenarios, and Galaxy AI keeps you updated on the latest news and assists with my writing. The foldable design stands out, often prompting people to ask me about my phone. Except for the most dedicated iPhone users, many people are curious about it. I use the cover screen to reduce screen time, and Dex with my Galaxy Watch to control PowerPoint slides while teaching. The phone easily lasts all day, and despite initial poor battery life, it improved as the phone adapted to my usage. As a former iPhone and Pixel user, I find the flip form factor especially enjoyable—it makes taking photos, using the cover screen to cut down screen time, and carrying the phone more convenient. It feels modern compared to traditional bar phones. I especially enjoy hanging up calls by closing the phone and unfolding it for a larger screen. I was concerned the crease would bother me, but it doesn’t. My only complaints are the lack of a telephoto camera and the need for a slightly bigger battery, but overall, no regrets, especially since I have Gemini on the cover screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love at First Flip
on August 19, 2025
Posted by: Breloreal
[This review was collected as part of a promotion.] Cartwheels and backhand springs are what this Flip7 are inspiring me to preform! I am in love with this phone! Not only is the nostalgia factor covered preformance is straight 10s on the board! And AI assistance is like a well seasoned coach!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I should of been made the switch
on August 19, 2025
Posted by: KimbersMom
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Flip 7 for a little while. I noticed was the sleek design, it’s slimmer, lighter, and the hinge feels so smooth. When it’s folded, it slips into my pocket or bag like it’s not even there, but when I open it up, the big bright display makes it feel like I’m holding a full-sized flagship.
The cover screen is probably my favorite upgrade. It’s large enough to actually do things without always opening the phone, checking messages, controlling music, even using widgets feels natural now. I’ve caught myself leaving it folded half the time just because the outside screen handles so much.
Performance has been great. The new chip makes everything snappy, and the battery life is a big step up from earlier models. I can get through a full day without stressing about a charger, which wasn’t always the case with older Flips. Charging could be a little faster, but it’s not a dealbreaker for me.
Cameras are solid—they take bright, sharp photos, and I really enjoy using Flex Mode for hands-free selfies or video calls. That said, it’s not the most advanced camera setup out there. If you’re big into photography, you might wish for more zoom options. For everyday use though, it more than does the job.
Opening and closing the phone never gets old, and it always sparks a reaction when people see it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
iSwitched
on August 19, 2025
Posted by: Joanna
[This review was collected as part of a promotion.] I love my new Z Flip. I have been a long time apple user and I've been intrigued in Samsung since the Flip6. With that being said, I didnt want to switch until my dad's iPhone broke. I was looking through our old phones trying to find him a temporary and I realized that all our older iPhones looked the same with very noticeable changes since the iPhone 6. I finally decided to take the plunge and switch to something that felt new and exciting. Using my phone feels FUN now and I love the customization features. Its lighter on my wrist than my iPhone ever was!!!
Value
5
Written by a customer while visiting Samsung US