Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.8 out of 5
4.8
(703 Reviews)
Open Ratings Snapshot
Rating breakdown 703 reviews
5 Stars
581
4 Stars
99
3 Stars
18
2 Stars
2
1 Star
3
78%of customers recommend this product. 
(
18 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Customer Rating
3 out of 5
3
Massive improvements, still lacking
on July 27, 2025
Posted by: Shy124
from Atlanta, Georgia
This phone is an incredible upgrade from my z flip 4 the battery life is amazing, the phones looks crisp, and the new screen size is a massive upgrade both inner and outer. However knowing that the phone doesn't have the snapdragon elite chip I was thinking the phone would've been cool and wouldn't heat up however even doing something simple like charging or going outside the phone gets heated quickly and not only does it make it uncomfortable to hold at times it also dims the screen even if I'm doing something simple like scrolling the phone would just heat up if they fixed this honestly I would give 5 stars but the heat issue is noticeable enough while using the phone especially knowing that it doesn't have the snapdragon elite.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&RJuly 28, 2025
Hi there Shy124,
Thank you for sharing how the Galaxy Z Flip7 fits into your work life. Portability and power are key features of the Flip7 experience. You may notice your phone heating up if you are using multiple intensive apps simultaneously. While it’s normal for your Galaxy phone to get warm during use, this won’t affect the device’s lifespan or performance. However, if you feel uncomfortable due to the device potentially overheating, it’s important to stop using it and allow it to cool down.
There are several reasons why your Galaxy phone might become warm during use. When you engage features or apps that require more power or use them for extended periods, the device may temporarily heat up because of increased battery consumption. Additionally, during wireless or fast charging, your phone may feel warmer to the touch.
To learn more about keeping your device at a normal operating temperature, please check out the online article titled “Keep Your Galaxy Device at Its Normal Operating Temperature,” which will be linked below.
Thank you for sharing your experience with us! We look forward to seeing everything you can do with your Galaxy Z Flip7!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
At work I need a practical, compact and easy-to-us
on July 28, 2025
Posted by: Azteca27
[This review was collected as part of a promotion.] The Samsung Z F Flex 7 is a perfect compact phone, it helps me interpret and understand other people, it fits very well in my pants pocket, at work I can't use very large phones since they are very cumbersome, but the ZIP 7 is perfect for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Compact, yet full features of a normal sized phone
on July 29, 2025
Posted by: Bigdave915
[This review was collected as part of a promotion.] The AI automatically pops up when needed and easily accessible when you need it!! This phone is amazing, it has a retro style with all the modern gadgets and gizmos of an upgraded new series phone! This sleek design is intuitive and I highly recommend it. Best part is that ypu can never go wrong with a Samsung Galaxy Phone!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the cover scree
on August 1, 2025
Posted by: Aceytito
[This review was collected as part of a promotion.] I'm using it for calendar, messages, music, phone calls
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product!!
on August 2, 2025
Posted by: Penelope
[This review was collected as part of a promotion.] I just love my Z flip!! Its the best. I love how it just fold right into my pocket at any time!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The next evolution of the Z Series
on August 2, 2025
Posted by: SmellyGotDaDrip
[This review was collected as part of a promotion.] The new Z Flip 7 is finally the perfect foldable. In everyday tasks, everything looks much better on the larger 6.9 inch screen. Videos experience less letterboxing which makes the viewing experience more pleasant. The outer FlexWindow is finally GINORMOUS and 120hz! The design is more modern and makes the old Flip 5 and 6 look dated, especiallythe smaller hinge. It's so thin now!! Lastly, Galaxy AI is finally useful at cleaning up pictures and removing unwanted objects from the background. I use this all the time before posting to social media. Overall I give this phone 5 stars! Also the blue shadow color is siiiiiick!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip7 review
on August 3, 2025
Posted by: Kurtis
[This review was collected as part of a promotion.] Galaxy Ai
The audio quality of the speaker is notably impressive, delivering clear highs and rich lows. Its compact design makes it highly portable, allowing for music enjoyment anywhere. Furthermore, the long battery life ensures extended listening sessions without interruption. The speaker's waterproof feature adds extra durability, making it suitable for various environments. Overall, the device presents a compelling audio experience in a portable and resilient package.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
With power comes responsibility
on August 4, 2025
Posted by: Ed45de
[This review was collected as part of a promotion.] Galaxy ai is definitely my new friend and confidant, helping me remember , schedule and order stuff.
Outer screen is next level and can run ANY app!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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