Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.8 out of 5
4.8
(703 Reviews)
Open Ratings Snapshot
Rating breakdown 703 reviews
5 Stars
581
4 Stars
99
3 Stars
18
2 Stars
2
1 Star
3
78%of customers recommend this product. 
(
18 out of 23
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Customer Rating
4 out of 5
4
Love the picture, but has its flaws
on August 2, 2025
Posted by: Nypdstrong24
[This review was collected as part of a promotion.] I love my flip but it has a great picture and its easy to put in your pocket. Im not big on where it folds that you can see it bad. And I really wanted the fold but it was on back order so I got this. It's a really good phone just some small and hopefully no big things yet. Like hard to find a cover. Battery life is great. Pitcher's aren't that bad. I would give a 7/10. But I really want the fold. Just can't afford it. I love samsung everything. I used to not be but between the tvs and phones. It changed everything i felt about samsung.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So happy i made the switch!
on August 19, 2025
Posted by: Tattoochick1222
[This review was collected as part of a promotion.] Where do i begin!
Ive been a lonnnnng time user of IOS products and decided to switch the the flip 7. I have MS and along with that have mobility issues so holding the brick phone wasn't always doable without dropping it. The flip 7 has been an absolute game changer for me! I can use almost everything from the front screen making the phone way smaller and easier to use!
The samsung system with Galaxy AI has made my whole life easier! The battery is great, i can watch videos and email and play games with no worry of my phone going dead!
My only regret is that i didnt do it sooner!
If you are hesitant on switching to this amazing foldable just do it! You will not regret it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Little bit wider for the Flip 7 and now too big
on August 19, 2025
Posted by: Shahryar
[This review was collected as part of a promotion.] The best thing the Flip had going for it was the unique form factor. Unlike all the main phones, this one felt good in your hands with the tall and slim design. But with the Flip 7, it's gotten a little bit wider and doesn't feel as good in your hand. Luckily the strap case (as in past gens, only as an aftermarket variation) is still around to make it a bit easier to hold. I've updated each time from the Flip3 but now may look at other options in the future. Haven't really done much with the Galaxy AI to comment on it.
Value
3 out of 5
3
Response from Samsung USBy R&RAugust 25, 2025
Hey there Shahryar,
We appreciate your feedback on the Galaxy Z Flip7. The newest model features design updates for a sleeker fold, but we understand that some fans prefer a firmer grip in hand. Thank you for taking the time to share your thoughts. We also appreciate you choosing Samsung as your go-to for innovation.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flipping good
on August 22, 2025
Posted by: Loso20gang
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip is a stylish foldable phone known for its compact design and unique "Flex Mode," which allows for hands-free use. Its main display is bright and fluid, and the latest models have a much larger, more functional external screen. While its cameras are good, they're not on par with traditional flagship phones, and the phone's battery life is often noted as a drawback. The folding screen also requires more care than a standard smartphone screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone, great foldable
on July 26, 2025
Posted by: Schlunger
[This review was collected as part of a promotion.] My Z Flip 7 arrived on Wednesday, and I've been very happy with it since it arrived. I used a Z Flip 5G and later a Z Fold 3, but went back to regular style phones for a few years after. The Z Flip 7 is a night and day difference, and it's clear to see that foldables are maturing very nicely. Galaxy AI features tie everything together nicely, the Now Brief is a great feature I use every morning when I wake up. I love how usable the outer display is, it makes it easier for me to do quick actions without opening my phone and getting distracted. The full screen display means I can respond to texts with a comfortable sized keyboard. Definitely recommend for anyone who is curious about foldables
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fun to use
on July 29, 2025
Posted by: Edave22
[This review was collected as part of a promotion.] The front screen on this phone is a game changer. Out of the box its use is very limited but with an app you can turn it into a full functioning screen without having to open your phone. Really incredible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Personally, this upgrade was a game changer
on July 30, 2025
Posted by: Corpin
[This review was collected as part of a promotion.] I've never had the newest tech so this was a welcome surprise to me. I knew everything about this phone before buying and was still shocked by it. The camera quality it amazing and the multi function of the folding makes it so you can do a few extra things when taking pictures. The UI is really neat too and while it's taking some learning they made it a pretty seamless experience. As for Galaxy AI, I wasn't actually looking forward to having an AI system in my phone but this is pretty cool to have. I enjoy it's capabilities of helping me search things on screen and helping me with all the weird questions as well as helping with small tasks like note taking and picture editing. Overall, Samsung has kept me reeled in 100%
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Non durable
on July 31, 2025
Posted by: Ruben
from Mundelein,IL
Expertise:Intermediate
Wouldn't recommend, switched from iPhone to flip7, the screen malfunctioned right at the hinge so now there's a black line across my phone & screen doesn't work. Now I'm stuck paying off a phone that doesn't work & having to use the cover screen only
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamAugust 20, 2025
Thank you for sharing your experience with the Galaxy Z Flip7, Ruben. We are extremely disappointed to hear about what you've encountered with your phone screen. It’s important to us that our customers feel satisfied with their devices. Compared to previous Galaxy Z Flip models, the Galaxy Z Flip7 has been designed for improved durability. It features a tough Armor Aluminum frame and Corning® Gorilla® Glass Victus® 2 on both the front and back for enhanced protection. Also, the Armor Flex Hinge is a new and improved version of our Dual Rail Hinge, which folds the display into a teardrop shape, allowing the device to close with virtually no gaps. This unique design helps disperse external impacts to further enhance durability. We understand that accidents can happen, which is why we offer a 12-month limited warranty for manufacturer defects. Additionally, you have the option to add extra coverage with Samsung Care+ on eligible devices for extended protection and support. If you need any further assistance with this, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
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