Customer reviews from frigidaire.com
Frigidaire - Gallery 24" Top Control Stainless Steel Tub Built-In Dishwasher with CleanBoost Technology, 45 dBA - Stainless Steel
Average customer rating
4.5
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
25
4 Stars
7
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - Gallery 24" Top Control Stainless Steel Tub Built-In Dishwasher with CleanBoost Technology, 45 dBA - Stainless Steel
Customer Rating
1
Leaves Dishes Still Dirty After Use!
on February 11, 2026
Posted by: Maddy02
DO NOT BUY!!!!!!!!!
This dishwasher does not break my dishwasher pods. After 4 hours of cleaning, I open the dishwasher, and there’s a broken pod still inside. AND this dishwasher doesn’t even clean my dishes. I switched methods and used dish liquid to see if that would fix my issue…it didn’t. After 4 hours of cleaning my dishes are still dirty. I’m resorting to handwashing and not using this piece of garbage. Mentally fatigued. I do have pictures of my dirty dishes after they were “sanitizing” for 4 hours, it’s ridiculous. Also, I add “MaxBoost” for drying and my dishes are still wet haha Just don’t buy it!
This dishwasher does not break my dishwasher pods. After 4 hours of cleaning, I open the dishwasher, and there’s a broken pod still inside. AND this dishwasher doesn’t even clean my dishes. I switched methods and used dish liquid to see if that would fix my issue…it didn’t. After 4 hours of cleaning my dishes are still dirty. I’m resorting to handwashing and not using this piece of garbage. Mentally fatigued. I do have pictures of my dirty dishes after they were “sanitizing” for 4 hours, it’s ridiculous. Also, I add “MaxBoost” for drying and my dishes are still wet haha Just don’t buy it!
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 12, 2026
Hi Maddy02,
We’re really sorry to hear about your experience, and we completely understand how frustrating this must feel. Running a full cycle and still finding detergent left behind and dishes not clean is definitely not what you expect from your dishwasher.
For your Model GDSH4735AF, here are a few basic troubleshooting steps from the owner’s manual that may help improve performance:
• Make sure pods are placed in the main detergent dispenser and that nothing is blocking the dispenser door from opening during the cycle.
• Use automatic dishwasher detergent only — regular dish liquid can create excess suds and impact cleaning results.
• Confirm your home’s hot water is reaching about 120°F. Running the hot water at the sink before starting the dishwasher can help.
• Remove and clean the bottom filter to ensure proper water circulation.
• Check that the spray arms spin freely and that the spray holes are not clogged.
• Ensure dishes are loaded properly and not overcrowded.
• Verify the rinse aid dispenser is filled, even when using MaxBoost™, and adjust the setting if dishes are still wet.
If these steps don’t improve the issue, we’d like the opportunity to look into this further with you. Please reach out to us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, so we can assist further.
We appreciate you sharing your feedback and hope we can help turn this around for you.
— Reed
We’re really sorry to hear about your experience, and we completely understand how frustrating this must feel. Running a full cycle and still finding detergent left behind and dishes not clean is definitely not what you expect from your dishwasher.
For your Model GDSH4735AF, here are a few basic troubleshooting steps from the owner’s manual that may help improve performance:
• Make sure pods are placed in the main detergent dispenser and that nothing is blocking the dispenser door from opening during the cycle.
• Use automatic dishwasher detergent only — regular dish liquid can create excess suds and impact cleaning results.
• Confirm your home’s hot water is reaching about 120°F. Running the hot water at the sink before starting the dishwasher can help.
• Remove and clean the bottom filter to ensure proper water circulation.
• Check that the spray arms spin freely and that the spray holes are not clogged.
• Ensure dishes are loaded properly and not overcrowded.
• Verify the rinse aid dispenser is filled, even when using MaxBoost™, and adjust the setting if dishes are still wet.
If these steps don’t improve the issue, we’d like the opportunity to look into this further with you. Please reach out to us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, so we can assist further.
We appreciate you sharing your feedback and hope we can help turn this around for you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super Quiet and nice features
on January 30, 2026
Posted by: JayD2026
This was a purchase to complete and upgrade our builder grade appliances. The dishwasher is the quietest I have ever seen. No issues with cleaning power or ability and there are some extra perks like adjustable top rack sprayers. Great Buy!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 2, 2026
Hi Jay! Thank you for taking the time to share your experience with us. We’re thrilled to hear that your new dishwasher is exceeding expectations!
It’s wonderful to know that it’s quiet, cleans effectively, and offers thoughtful features like adjustable top rack sprayers. Feedback like yours is encouraging and helps us continue designing appliances that combine performance, convenience, and quality.
Thank you for choosing Frigidaire and for sharing your positive experience. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful to know that it’s quiet, cleans effectively, and offers thoughtful features like adjustable top rack sprayers. Feedback like yours is encouraging and helps us continue designing appliances that combine performance, convenience, and quality.
Thank you for choosing Frigidaire and for sharing your positive experience. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 22, 2026
Posted by: Kat26
It is whisper quiet. Although it states you don't need to pre-rinse, you do. After the very first wash there was food on some of the dishes. Loading this one compared to our old one is not as good. The dishes will not stand up. There is a piece from the top rack that hangs down, which knocks the plates over when you pull the top rack out. Just a design flaw., which shouldn't be on such an expensive dishwasher. I do not like that the lights on the top panel come on every time you open the door. It would be nice if they just came on when you press one to activate the wash cycle.
It is hard to buy new appliances when you can't actually use them in store, only to get home and be disappointed with how they actually work, but that is how it is. Overall, we will learn to adapt. We've only had it a week. I do miss my old one though, but it was over 20 years old, and dishes weren't getting clean and it was so loud.
It is hard to buy new appliances when you can't actually use them in store, only to get home and be disappointed with how they actually work, but that is how it is. Overall, we will learn to adapt. We've only had it a week. I do miss my old one though, but it was over 20 years old, and dishes weren't getting clean and it was so loud.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 23, 2026
Thank you for taking the time to share such detailed feedback about your 24" dishwasher. We’re glad to hear that you’re enjoying the whisper-quiet operation and that it represents an improvement over your previous unit in terms of noise and overall cleaning performance.
We understand your concerns regarding the loading design, rack configuration, and the need to pre-rinse in certain situations. Your comments about dishes not standing securely, the top rack component interfering with plates, and the control panel lights activating when the door is opened are valuable and appreciated. We recognize how design details like these can impact everyday use—especially on a premium appliance—and we’re sorry that some aspects have been disappointing so far.
You’re absolutely right that purchasing appliances without being able to fully experience them in person can be challenging, and we appreciate your patience as you continue to adjust during this initial ownership period. Your feedback helps us better understand how our products perform in real-world use and where improvements can be made.
Thank you again for sharing your experience. If you would like assistance with loading tips or have questions as you continue to use the dishwasher, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
We understand your concerns regarding the loading design, rack configuration, and the need to pre-rinse in certain situations. Your comments about dishes not standing securely, the top rack component interfering with plates, and the control panel lights activating when the door is opened are valuable and appreciated. We recognize how design details like these can impact everyday use—especially on a premium appliance—and we’re sorry that some aspects have been disappointing so far.
You’re absolutely right that purchasing appliances without being able to fully experience them in person can be challenging, and we appreciate your patience as you continue to adjust during this initial ownership period. Your feedback helps us better understand how our products perform in real-world use and where improvements can be made.
Thank you again for sharing your experience. If you would like assistance with loading tips or have questions as you continue to use the dishwasher, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on January 2, 2026
Posted by: Retired Kay
[This review was collected as part of a promotion.] Really like the top rack for cooking utensils!
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 5, 2026
Hi, Retired Kay! We’re delighted to hear you’re enjoying the top rack of your Frigidaire dishwasher! It’s great to know it’s making washing utensils easier and more convenient. For any questions, tips, or support, reach out via Live Chat at frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Super Quiet Dishwasher
on December 30, 2025
Posted by: Carguy9099
With today's open floor plans, having a quiet dishwasher is a priority for many people. If this is your goal, look no further. This model is easy to operate and loading is intuitive after a few tries. Only limitation is long cycle times.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Top drawer
on December 27, 2025
Posted by: Libby813
[This review was collected as part of a promotion.] Upper silverware drawer is a nice feature. Racks and rollers are of lesser quality than previous makes we have owned but satisfactory but use gently.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet!!!
on December 16, 2025
Posted by: phil1954
[This review was collected as part of a promotion.] This new dishwasher is soooo quiet! It's just on the other side of our kitchen passthrough and we have to really listen to hear it running!
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 18, 2025
Good day, Phil1954! Thank you for sharing your experience! We’re thrilled to hear that your new dishwasher is so quiet it’s always great when our appliances blend seamlessly into your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 8, 2025
Posted by: Brian from MD
[This review was collected as part of a promotion.] It's a good quiet dishwasher. It cleans well and dries better than or previous dishwasher
Response from frigidaire.comBy Jessica, Online Outreach Specialist, December 10, 2025
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying the quiet operation and excellent cleaning and drying performance of your new dishwasher.
We appreciate your review and are glad it’s meeting your needs better than your previous unit. If you have any questions or need assistance, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
We appreciate your review and are glad it’s meeting your needs better than your previous unit. If you have any questions or need assistance, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com