Customer reviews from frigidaire.com
Frigidaire - 250 Sq. Ft. 6,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
97
4 Stars
32
3 Stars
4
2 Stars
1
1 Star
5
Customer Reviews for Frigidaire - 250 Sq. Ft. 6,000 BTU Window Air Conditioner - White
Customer Rating
4
Good slim AC
on June 20, 2025
Posted by: AC purchaser
[This review was collected as part of a promotion.] The AC is very slim in the front which makes me able to close my 2nd window (installed for soundproofing). It was louder than I thought it would be and is not the quietest AC I own. It is working ok after 2 weeks.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 20, 2025
Thanks for your honest feedback! It’s great to hear the slim design helped with your window setup—that’s a smart way to balance cooling and soundproofing. Sorry to hear it’s a bit louder than you expected, though. We appreciate you giving it a try and hope it continues to keep you comfortable. If the noise becomes more of an issue or you have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 17, 2025
Posted by: juliia
[This review was collected as part of a promotion.] Easy to install and is working great. Great price for the quality.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on June 17, 2025
Posted by: DiltsS
[This review was collected as part of a promotion.] Easy to install and set up! Very satisfied!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisiest AC I have ever owned
on June 14, 2025
Posted by: Ron USN
Replaced quiet GE AC with this one. It is in a bedroom where I watch TV, occasionally talk on phone and sleep. Unable to do any with this AC, this unit roars. Tried different Modes (Cool/Eco) and Fan (Low to Auto) speeds but this is the nosiest AC I have owned in 40 years. Returning today.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 16, 2025
Thank you for sharing your experience, Ron USN. We’re sorry to hear that the replacement unit hasn’t met your expectations, especially in such an important space like your bedroom, where peace is essential for rest, conversations, and relaxation.
Here are a few troubleshooting steps that might help:
Ensure Proper Installation: Sometimes, noise issues are caused by loose panels or improper installation. Please check that the unit is securely and evenly installed in the window and isn’t vibrating against the frame or sill.
Inspect for Obstructions: Make sure there’s no debris or blockage around the fan or vents that might be contributing to the noise.
Level the Unit: An unlevel unit can cause the compressor to operate louder than usual. Using a level to ensure it sits properly can sometimes reduce noise.
Compressor vs. Fan Noise: If the loudest noise occurs during cooling cycles, it could be the compressor. Some units are naturally louder, but if the fan is loud even on “Low” or “Auto,” the motor might be unusually noisy or defective.
If you’ve already tried these steps and are still dealing with a disruptive level of noise, returning the unit is completely understandable. We may also recommend setting up a service appointment to have a technician inspect it.
If you have further questions or would like additional assistance, feel free to reach out to us via Live Chat on our website or call our Customer Support at 1-800-374-4432, available Monday–Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope to resolve this to your satisfaction.
– Maico
Here are a few troubleshooting steps that might help:
Ensure Proper Installation: Sometimes, noise issues are caused by loose panels or improper installation. Please check that the unit is securely and evenly installed in the window and isn’t vibrating against the frame or sill.
Inspect for Obstructions: Make sure there’s no debris or blockage around the fan or vents that might be contributing to the noise.
Level the Unit: An unlevel unit can cause the compressor to operate louder than usual. Using a level to ensure it sits properly can sometimes reduce noise.
Compressor vs. Fan Noise: If the loudest noise occurs during cooling cycles, it could be the compressor. Some units are naturally louder, but if the fan is loud even on “Low” or “Auto,” the motor might be unusually noisy or defective.
If you’ve already tried these steps and are still dealing with a disruptive level of noise, returning the unit is completely understandable. We may also recommend setting up a service appointment to have a technician inspect it.
If you have further questions or would like additional assistance, feel free to reach out to us via Live Chat on our website or call our Customer Support at 1-800-374-4432, available Monday–Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope to resolve this to your satisfaction.
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and Cools Great
on June 10, 2025
Posted by: Bigsquish
Well designed, quiet, and very easy to install. Found the Eco mode not that great, and just preferred just using the “Cooling” mode all the time, which means the fan runs all the time, which is fine with me, since it’s so quiet. I believe the thermostat calibration is oof, and needed to set the temperature at 68 degrees to achieve a 72 degree room, which is fine. No complaints.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 10, 2025
Thank you for your thoughtful feedback! It’s great to hear the air conditioner is quiet, easy to install, and works well for your needs. We appreciate your notes on Eco mode and thermostat calibration—details like these really help others make informed decisions. Glad it’s keeping your space comfortable! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent AC units
on May 1, 2025
Posted by: Ralphwf48
[This review was collected as part of a promotion.] Bought 3 of them. the cold they put out is incredible. I have them set to ECO and they don't run very much.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice appliance
on April 30, 2025
Posted by: Moms appliance
[This review was collected as part of a promotion.] Very nice appliance - I would definitely recommend this .
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 29, 2025
Posted by: Mess1107
[This review was collected as part of a promotion.] I'm not sure yet. We had another window A/C for years and replaced it with this one, and it hasn't checked all my boxes, thus the four stars. Each time you turn it on, it returns to its default 72° which is kind of annoying. Our last one remembered our last setting so all we had to do was turn it on. It's quieter which is nice, and I like that it notifies you to dust the filter. We'll see how I continue to like it.
Written by a customer while visiting frigidaire.com