Customer reviews from frigidaire.com
Frigidaire - 50-Pint Smart Portable Dehumidifier with Wi-Fi, 16.9 Pint Bucket Capacity - White
Average customer rating
4.5
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
384
4 Stars
114
3 Stars
35
2 Stars
10
1 Star
22
Customer Reviews for Frigidaire - 50-Pint Smart Portable Dehumidifier with Wi-Fi, 16.9 Pint Bucket Capacity - White
Customer Rating
5
Fantastic!
on May 13, 2025
Posted by: Odinson1970
[This review was collected as part of a promotion.] Really love this Dehumidifier, makes a huge difference in my finished basement. I love that the app tells me when it's full. For new models, my suggestion would be to look into getting integration with Google Home. Other than that I could not be happier!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 14, 2025
Hello Odinson1970! Thank you for your wonderful feedback! We’re so glad to hear that your dehumidifier is making a significant difference in your basement and that the app notifications are helpful. We appreciate your suggestion about Google Home integration—it's great feedback for future models! For any questions or support, feel free to reach out by live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Dehumidifier works very effectively
on May 15, 2025
Posted by: dgolden999
[This review was collected as part of a promotion.] I have this unit set for Auto mode and it runs very effectively by automatically turning on and then going to standby when the humidity is within the acceptable range. I like the WiFi feature that allows me to monitor the units status and change settings remotely. It runs fairly quiet in a basement location. Overall I am pleased with the features and performance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Humidifier
on June 27, 2025
Posted by: Jeff Scott saverino
[This review was collected as part of a promotion.] My experience was pleasant.I have no issues at the moment.I hope it lasts more than a year.I have had issues in the past with other dehumidifiers.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 27, 2025
I'm glad to hear that your experience has been pleasant so far! It’s always a relief when things go smoothly with a new appliance, especially after dealing with issues in the past. Fingers crossed this one holds up for you long-term! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
dehumidifier
on June 27, 2025
Posted by: herbie14559
[This review was collected as part of a promotion.] Have only operated for two days but so far the machine has done the job well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 27, 2025
Posted by: MJRiddle
[This review was collected as part of a promotion.] I have the 50 Pt. dehumidifier for use in my basement and have had it a month now. So far it is performing very well keeping my basement at the setting I set for it. I appreciate the completeness of the instruction book that came with it as it was easy to follow and made the set up simple for a single, retired woman alone to use. I am hoping this unit gives me good service as it's the 3rd. one I've purchased in 3 yrs. I've had terrible luck in finding one to last over a year. I am very happy with this unit thus far and am hopeful for good service from it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 1, 2025
Thank you so much for sharing your experience. We're truly glad to hear that your 50 Pt. Frigidaire dehumidifier is performing well and that the instruction manual made setup easy and stress-free. We understand how frustrating it can be to go through multiple units, and we sincerely hope this one continues to serve you reliably for years to come.
If you ever have questions or need support, please don’t hesitate to reach out via live chat at Frigidaire.com or by calling us at 1-800-374-4432. We're here to help and appreciate you trusting Frigidaire in your home. - Reed
If you ever have questions or need support, please don’t hesitate to reach out via live chat at Frigidaire.com or by calling us at 1-800-374-4432. We're here to help and appreciate you trusting Frigidaire in your home. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Effective and dependable
on June 28, 2025
Posted by: Remote Control Two
[This review was collected as part of a promotion.] I am using the WiFi capability of two household account to manage and control my sister’s home unit. I have the humidifier setup with continuous drainage to ensure my sister has no need to interact//drain and can view the current humidity remotely
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very adequate dehumidirier
on June 28, 2025
Posted by: Kgray
[This review was collected as part of a promotion.] Runs quiet, dehumidifies quickly and the wifi is convenient. You can change fan speed and mode via wifi. You also get a message when the bucket is full and for when it is time to clean the filter.
Written by a customer while visiting frigidaire.com
Customer Rating
5
dehumidifier
on July 1, 2025
Posted by: herbie 14559
[This review was collected as part of a promotion.] Excellent machine
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 1, 2025
Glad to hear your dehumidifier is working excellently! Thanks for sharing your positive experience. If you ever need tips or support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com