Customer reviews from tcl.com
TCL - 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner - White
Average customer rating
4.7
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
16
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
18 out of
18)
Customer Reviews for TCL - 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner - White
Customer Rating
1
Bad
on April 30, 2026
Posted by: Ariiel
Es una porquería de aire no dure un año con el y se daño trate de comunicarme con la compañía directa me pidieron todo los datos y al final no resolvieron nada, no lo compren no sirve el equipo y la compañía tampoco es responsable
Response from tcl.comBy Liz TCL Customer Support, April 30, 2026
Hi Ariiel,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our units are carefully designed and engineered to give our customers years of entertainment. A member of our team is currently in the process of reviewing your issue and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our units are carefully designed and engineered to give our customers years of entertainment. A member of our team is currently in the process of reviewing your issue and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
4
Great feature
on December 7, 2023
Posted by: Jay mac
from Wheeling WV
[This review was collected as part of a promotion.] Glad I bought this 😁 it works with all my home smart gadgets from appliances ... I love it
I would recommend this to a friend!
Response from tcl.comBy Brandon TCL Customer Support, December 7, 2023
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Best,
TCL Customer Support
Best,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Amazing
on February 27, 2023
Posted by: Shineyeyez86
from Jacksonville, Florida
Gender:Female
[This review was collected as part of a promotion.] Wow I absolutely happy with this product. This is an air conditioning made to cool. I
Live in Florida and it gets extremely hot. We installed this window unit and had our home cooling down in now time.
Live in Florida and it gets extremely hot. We installed this window unit and had our home cooling down in now time.
I would recommend this to a friend!
Written by a customer while visiting tcl.com
Customer Rating
5
great product
on February 16, 2023
Posted by: alexap
from san elizario
Gender:Female
[This review was collected as part of a promotion.] this product is incredible, i definately recomment. First off, it is the perfect size, it is true to sie and fits accoordingly. I am an amateur at installing stuff and it surprisingly did not take me that long. The instructions are pretty straightforward which I enjoyed. It was pretty simple. As for the product itself, it works great. The air it sends is super cold and fast. I was amazed by the quality. It is adjstable and easy to work with. I love that it is a smart conditioner since i am pretty tech savvy. definately recommend this product.
I would recommend this to a friend!
Written by a customer while visiting tcl.com
Customer Rating
4
Nice
on February 16, 2023
Posted by: Momma2
from Oil city pa
Gender:Female
[This review was collected as part of a promotion.] It came about a month ago and it was super heavy to get in the house I can't wait to use it in the summer I had to have my husband bring it in for me nicely packaged and handled with care it's a win for my house
I would recommend this to a friend!
Written by a customer while visiting tcl.com
Customer Rating
4
Love it so far
on February 15, 2023
Posted by: ams5414
from Bethlehem, PA
Gender:Female
[This review was collected as part of a promotion.] My sister-in-law had an ancient air conditioner that cooled her whole downstairs, but was not very energy efficient and was slowly falling apart. So, I decided to get her this 14,000 BTU Smart Window Air Conditioner as a replacement. Love that it's energy efficient, which is a big deal these days with electricity being so high. It's well constructed and also HEAVY so it might require more than one person to install. It's not super hot in our region of the country at the moment, but she's tested it out and says it seems to work very well for her space. I'm a sucker for built-in smart technology features and think the voice integration with Google and Alexa is a really neat bonus feature.
I would recommend this to a friend!
Written by a customer while visiting tcl.com
Customer Rating
5
Powerful
on February 14, 2023
Posted by: Ash1000
from Oklahoma
Gender:Female
[This review was collected as part of a promotion.] I got this for my parents as their unit is very old and they were having issues with it last summer. We tested this one out and it is pretty powerful. The settings and controls are simple and easy to use. My dad can't wait til it gets warmer to switch theirs out.
I would recommend this to a friend!
Written by a customer while visiting tcl.com
Customer Rating
5
Works great
on February 12, 2023
Posted by: Shan07
from Eastman, GA
Gender:Female
[This review was collected as part of a promotion.] We live in the south, so even in winter we still need the AC sometimes. This does great at keeping multiple rooms in my house cool. It's not very loud, and i actually love the fact that it is wifi enabled so it can be controlled from my phone when I'm feeling too lazy to actually get to and change the temperature or turn it off. Easy to set up and get started using quickly. Overall great unit and works excellent.
I would recommend this to a friend!
Written by a customer while visiting tcl.com