Customer Reviews for LG - 250 Sq. Ft. 6,000 BTU DOE Portable Air Conditioner - White
Customer Rating
2
NOT GOOD Experience
on June 23, 2026
Posted by: Rogerk0
from Nevada
Didn't work correctly from the beginning could only control it with the remote the buttons on the unit itself would not work in addition it also kept shutting off
Pros: ease of use
Quality
2
Features
4
Value
2
Response from lg.comBy LG, June 24, 2026
Hi, Roger. We appreciate you sharing your experience and feedback regarding your LG Portable Air Conditioner, model LP0625WFR. We always aim to provide convenient and reliable cooling performance for your home, and we want to help ensure your room setup operates perfectly and comfortably for your household. To help restore full control and stability to the unit, we recommend performing a hard power reset by unplugging the air conditioner from the wall outlet for ten minutes, which allows the internal control board to clear any temporary glitches, and verifying that the drainage port is empty as a full water collection tank will trigger an automatic safety shut-off. We want to ensure your cooling system works flawlessly for you, so please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James